Hotelaholic

Santiago

Mandarin Oriental, Santiago

Kennedy Avenue #4601, Santiago, 1025

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Experience elegance and modern design in our rooms at Mandarin Oriental, Santiago. Enjoy LED TVs, spacious seating areas, and marble bathrooms with local spa amenities. Take in stunning views of Santiago, the Andes Mountains, or our beautiful gardens.

  • Culinary Delights

    Indulge in a culinary journey at our exclusive Matsuri Restaurant offering Nikkei cuisine or savor a taste of Italy at Senso Restaurant. Don't miss our Sunday family lunch buffet for a delightful dining experience.

  • Prime Location

    Conveniently located near Manquehue Metro Station, Parque Arauco Shopping Mall, and the Luxury District, our hotel is the perfect base for exploring Santiago. With a lagoon-style pool and free parking, your stay with us is sure to be unforgettable.

Book your stay at Mandarin Oriental, Santiago for a truly luxurious experience.

HAPPI HIGHLIGHTS

  • Great location

  • Comfortable rooms

  • Good breakfast

At the hotel

Popular amenities

92 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
  • Babysitting/child services
  • Bar
View all amenities

Pools & wellness

  • Massage services
  • Outdoor pool
  • Outdoor pool - seasonal
  • Swimming pool

Dining & drinks

  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Garden
  • Golf course
  • Outdoor furniture
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Key access
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Packed lunches
  • Paid WiFi
  • Room service
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

1,978 reviews
9/ 10
Organização e limpeza
Rosenval · couple · 2026-10-22

The guest experience

9.2out of 10
1978 verified reviews

Loved most

  • Great location
  • Comfortable rooms
  • Good breakfast

Worth knowing — Slow check-in · Cold pool water · Inadequate room amenities

How guests scored the stay

  • Location10.0

    Several reviews praised the hotel's location as excellent and convenient.

  • Room Quality9.9

    Rooms were described as comfortable and roomy, but some furniture needed upkeep.

  • Overall Experience9.9

    Many guests enjoyed their stay, but a few had significant complaints, impacting the overall sentiment.

  • Service9.7

    Overall service quality varied; some staff were found polite, but reception service was slow.

  • Cleanliness8.9

    The cleanliness was only considered 'ok' for the hotel standards.

  • Amenities8.9

    Good amenities overall, but the pool and gym facilities received negative remarks.

  • Food and Beverage8.4

    Breakfast was highly rated, but overall dining options were criticized for poor value.

  • Value for Money7.9

    Some perceived the pricing as excessive relative to quality, especially for food and drink.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 10 recent stays rated 8+

9.21978 reviews
  • Muito

    9/10

    Rosenval · couple · 2026-10-22

    “Organização e limpeza”

  • Guest review

    10/10

    Carlos Perez · family with children · 2026-10-22

    “Las habitaciones y sus restsurantes”

  • Muito agradavel

    8/10

    Isabel · couple · 2026-10-20

    “Design”

  • Guest review

    10/10

    Marly · family with children · 2026-10-19

    “O Hotel Mandarin é maravilhoso!!. Fomos recebidos de forma muito carinhosa com Champanhe e frutas frescas no apartamento. Ficamos muito felizes com esta recepção do hotel.”

  • GOOD

    8/10

    Xin · solo traveller · 2026-10-19

    “LOCATION”

  • Can improve

    9/10

    Bernardo · couple · 2026-10-18

    “Well kept infrastructure”

  • Maravilloso para volver siempre

    10/10

    Mariel · solo traveller · 2026-10-16

    “Todo hermoso”

  • Siempre es execlente

    10/10

    rolando · solo traveller · 2026-10-11

    “La atencion de todo elmpersonal desde la llegada hasta que nos vamos es siempre de primera El restauran de pastas excelente recomendado 100%”

  • foi otima1

    9/10

    Carmen · solo traveller · 2026-10-08

    “Café da manha bom e farto.”

  • Guest review

    10/10

    rolando · solo traveller · 2026-09-15

    “La atencion de todo elmpersonal en el hotel es excelente”

View all guest reviews

Hotel info and reviews come from third-party sources.