Hotelaholic

Santiago

NH Collection Plaza Santiago

Avenida Vitacura 2610, Santiago, 7550098

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities

    Indulge in a stay at NH Collection Plaza Santiago, where a sophisticated ambiance meets top-notch facilities like an indoor pool, a modern gym, and an acclaimed restaurant.

  • Elegant Accommodations

    Experience chic and non-smoking rooms adorned with stylish wooden furniture, floor-to-ceiling curtains, and a calming color scheme. Enjoy in-room comforts such as cable TV, minibars, and some with relaxing bath amenities.

  • Convenient Location

    Situated just steps away from Costanera Center shopping mall and close to Tobalaba Metro Station, our hotel offers easy access to the city's attractions. Plus, with free WiFi and private parking, your stay is both seamless and enjoyable.

Book now to elevate your Santiago experience at NH Collection Plaza Santiago!

HAPPI HIGHLIGHTS

  • Good location

  • Friendly staff

At the hotel

Popular amenities

65 listed
  • 24-hour front desk
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
  • Breakfast in the room
  • Business center
  • Car hire
View all amenities

Pools & wellness

  • Indoor pool
  • Rooftop pool
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities

Rooms & comfort

  • CCTV in common areas
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Face masks for guests available
  • Free WiFi
  • Higher level toilet
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Toilet with grab rails
  • WiFi available

Review in focus

3,087 reviews
7/ 10
The location is excellent! The staff at the reception is very friendly. The view of the Andes is amazing!
Hugo · couple · 2026-10-17

The guest experience

8.6out of 10
3087 verified reviews

Loved most

  • Good location
  • Friendly staff

Worth knowing — Poor service · Cleanliness issues · Overpriced

How guests scored the stay

  • Location10.0

    Excellent location with good proximity to shops and amenities.

  • Overall Experience9.9

    Overall experience varied widely, with some positive aspects noted.

  • Service9.3

    Mixed reviews; some friendly staff noted, but overall service was inefficient.

  • Amenities8.8

    Amenities were noted as minimal and some service issues reported.

  • Room Quality8.3

    Reported issues with room assignments and decor left some guests disappointed.

  • Cleanliness7.8

    Unclean rooms reported, affecting overall perception.

  • Value for Money7.8

    Considered overpriced for the quality and services received.

Live guest feedback

Guest reviews

Mixed experiences

46% of 13 recent stays rated 8+

8.63087 reviews
  • Although they have many issues, the location overcome them.

    7/10

    Hugo · couple · 2026-10-17

    “The location is excellent! The staff at the reception is very friendly. The view of the Andes is amazing!”

  • Guest review

    10/10

    Fillad · solo traveller · 2026-10-17

    “Ubicación y personal amable”

  • Es un hotel sobrevalorado. No tiene nivel 5 estrellas

    7/10

    María · extended group · 2026-10-16

    “El desayuno”

  • Una excelente opción en Santiago!

    9/10

    Rocío · couple · 2026-10-15

    “La ubicación es excelente!! A un paso del centro comercial y de muchos restaurantes y cafeterías. Habitación muy cómoda.”

  • Spot central en Santiago

    8/10

    shunets · couple · 2026-10-13

    “Hotel ubicado frente al costanera center. Excelente desayuno y habitaciones comodas. linda vista desde el piso 15”

  • Nada especial, en el baño no habìan limpiado ni vaciado el basurero , no habìan pañuelos desechables

    7/10

    Claudia · couple · 2026-10-13

    “No me gustó mucho el desayuno, porque había poca variedad de cosas pej poco pan un solo tipo de queso que estaba muy mal presentado , todo pegoteado y no había reposición de productos que se acabaron yo diría que es lo peor del hotel”

  • Accidentally booked wrong NH hotel. Staff really helped us out for our visit and a 70th birthday. Great place to stay.

    9/10

    David · extended group · 2026-10-13

    “Simply put- the staff. Top marks for outstanding assistance goes to Romina. Above and beyond to assist us following an unfortunate mistake. Catering facilities excellent.”

  • Guest review

    9/10

    Carla · couple · 2026-10-12

    “Ubicación de la habitación, cerca al ascensor. Vista de la habitación. El desayuno podría ser más variado.”

  • Buena pero el tema del ruido sobre todo a la mañana complica el descanso.

    6/10

    GUILLERMO · couple · 2026-10-12

    “La ubicación”

  • Guest review

    7/10

    Mônica · extended group · 2026-10-11

    “Café da manhã excelente.”

  • Contento dupolicado y cobro adicional de un catre en un hotel 5 estrellas. No reconocían membresía. Mucho que desear y e

    1/10

    Gisela · family with children · 2026-10-10

  • Guest review

    7/10

    María Luján · solo traveller · 2026-10-08

    “El hotel es muy cómodo y su ubicación es perfecta.”

  • I highly recommend this hotel !

    10/10

    Mabel · solo traveller · 2026-10-07

    “I love the way they make me feel welcome!”

View all guest reviews

Hotel info and reviews come from third-party sources.