Hotelaholic

Santiago

The Ritz-Carlton, Santiago

Calle El Alcalde 15, Santiago, 6772208

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Experience luxury at its finest at The Ritz-Carlton, Santiago. Each 5-star room offers stunning city views, air conditioning, and a flat-screen TV for your comfort. The private bathrooms are equipped with premium amenities to ensure a relaxing stay.

  • Top-Notch Facilities

    Indulge in the indoor pool, dine at the on-site restaurant, or explore the city with free bike rentals. The hotel also provides a business center, tour desk, and ironing service for your convenience.

  • Convenient Location

    Located just 1.1 km from Costanera Center, The Ritz-Carlton, Santiago is the perfect base for your Santiago adventures. With easy access to popular parks and the airport shuttle service, your stay will be both luxurious and convenient.

Book now to elevate your Santiago experience at The Ritz-Carlton!

HAPPI HIGHLIGHTS

  • Great service

  • Beautiful property

  • Excellent food

At the hotel

Popular amenities

95 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
  • Baby safety gates
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Massage services
  • Rooftop pool
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness facilities
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Babysitting/child services
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Grocery deliveries
  • Live music/performance
  • Mobile app for room service
  • Room service
  • Shallow end
  • Skiing
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

898 reviews
10/ 10
Atención completa íntegra, de calidad. Comodidad de instalaciones, ambiente estéticamente grato.
Soledad Cristina · couple · 2026-10-22

The guest experience

9.1out of 10
898 verified reviews

Loved most

  • Great service
  • Beautiful property
  • Excellent food

Worth knowing — Noisy air conditioning · Understaffed bar · Issues with lift

How guests scored the stay

  • Service9.8

    Staff was very attentive, making guests feel like family and providing excellent service.

  • Overall Experience9.4

    Overall a very enjoyable stay with memorable highlights that would encourage a return.

  • Location9.4

    Excellent location with easy access to places of interest.

  • Food and Beverage9.4

    Excellent food quality, particularly for breakfast, with great dining options.

  • Cleanliness8.9

    Generally clean but experienced issues such as a noisy air conditioning.

  • Amenities8.8

    Good amenities but some experiences of understaffed areas like the bar.

  • Room Quality8.8

    Good room size and comfort, but some guests mentioned issues with air conditioning.

  • Value for Money8.3

    Some guests felt that the pricing did not match the quality due to certain issues.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 12 recent stays rated 8+

9.1898 reviews
  • Cómodo cálido y de calidad

    10/10

    Soledad Cristina · couple · 2026-10-22

    “Atención completa íntegra, de calidad. Comodidad de instalaciones, ambiente estéticamente grato.”

  • Muito bom hotel

    10/10

    Luciano · couple · 2026-10-22

    “O quarto em geral -”

  • Fantástica estancia en Santiago!

    10/10

    Enzo · couple · 2026-10-21

    “Todo”

  • Muito boa.

    8/10

    Joao · couple · 2026-10-19

    “Localização, espaço do quarto, conforto das camas e área do banheiro. Café da manhã muito bom!”

  • Precio Alto

    9/10

    Hernandez · couple · 2026-10-18

    “Buena ubicacion.Buen desayuno.”

  • Otima

    10/10

    Luciano · couple · 2026-10-16

    “Tamanho do quarto ,limpeza atendimento e restaurante , cafe da manha excelente”

  • Excelente habitacion y desayuno, servicio mejorable.

    8/10

    Rebecca · couple · 2026-10-15

    “La habitación nos encanto, muy cómoda y agradable. El desayuno fue otro de los puntos fuertes de nuestra estancia: rico, variado y con detalles que se agradecen, como la posibilidad de prepararte un tupper con algunas cosas para llevar.”

  • Excelente

    9/10

    Ender · couple · 2026-10-15

  • Guest review

    9/10

    Yumarlin · solo traveller · 2026-10-12

    “Recepción”

  • Em Las Condes é uma ótima opção. Perto de alguns dos melhores restaurantes de Santiago.

    9/10

    Ricardo · solo traveller · 2026-10-12

    “A localização é fantástica. O ginásio também é bom. O pequeno-almoço completo.”

  • Momentos agradáveis com a família

    9/10

    EDSON · family with children · 2026-10-10

    “Muito limpo, espaçoso e confortável”

  • Excellent location, service with friendly staff.

    10/10

    Katherine · couple · 2026-10-08

    “The service was excellent and the staff were very friendly and helpful.”

Hotel info and reviews come from third-party sources.