Hotelaholic

Viña del Mar

Veranda Hotel Vina del Mar

Calle 6 N 745, Viña del Mar, 2520000

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities

    Novotel Viña Del Mar offers a range of luxurious amenities including a fitness centre, bar, and sauna. The perfect place to unwind and relax during your stay.

  • Family-Friendly Atmosphere

    With family rooms available, Novotel Viña Del Mar ensures a comfortable and enjoyable stay for guests of all ages. The children's playground and convenient 24-hour front desk add to the family-friendly atmosphere.

  • Convenient Location

    Located just 800 metres from Playa Acapulco, Novotel Viña Del Mar is surrounded by popular points of interest such as Carrasco Palace and Vergara Dock. Explore the beauty of Viña del Mar with ease.

Experience the luxury and convenience of Novotel Viña Del Mar. Book your stay now for an unforgettable experience!

HAPPI HIGHLIGHTS

  • Location

  • Service

  • Breakfast

At the hotel

Popular amenities

72 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Auditory guidance
  • Bar
  • Breakfast takeaway containers
  • Business center
  • Cashless payment available
  • CCTV in common areas
View all amenities

Pools & wellness

  • Heated pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV outside property
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Wheelchair accessible

Guest services

  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Family rooms
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Room service
  • Toilet with grab rails
  • WiFi available

Review in focus

4,224 reviews
10/ 10
Lage
Niklas Günter Werner · solo traveller · 2026-10-23

The guest experience

8.6out of 10
4224 verified reviews

Loved most

  • Location
  • Service
  • Breakfast

Worth knowing — Cleanliness issues · High prices

How guests scored the stay

  • Location9.3

    Repeatedly praised for its great location, accessibility to attractions and restaurants.

  • Service9.3

    Most reviews highlighted the excellent service and attentiveness of the staff.

  • Overall Experience8.9

    Overall positive reviews with some highlighted concerns, yet many enjoyed their stay.

  • Food and Beverage8.8

    Breakfast variety was well-liked, but some mentioned it had room for improvement.

  • Amenities8.8

    Amenities generally well-received but some issues were reported, like broken air conditioning.

  • Room Quality8.3

    Room quality varied; some were comfortable while others had maintenance issues.

  • Cleanliness7.8

    Many reviews mentioned issues with cleanliness, including bad odors and unclean conditions.

  • Value for Money7.7

    Some guests felt the prices were high for the quality experienced.

Live guest feedback

Guest reviews

Mixed experiences

92% of 12 recent stays rated 8+

8.64224 reviews
  • Guest review

    10/10

    Niklas Günter Werner · solo traveller · 2026-10-23

    “Lage”

  • Bueno, volveré

    9/10

    Jaime · family with children · 2026-10-20

    “Buena ubicación, limpio, camas cómodas, buena ducha”

  • Un gran servicio

    10/10

    Axel · couple · 2026-10-19

    “La atención de la recepción fue excelente, nos ayudaron a resolver todas las dudas”

  • BUENA ESTADIA

    8/10

    ANDRES · couple · 2026-10-19

    “BUEN DESAYUNO ANTES ERA MEJOR”

  • Agradable

    9/10

    Anita · family with children · 2026-10-19

    “El personal muy amable y de buen trato, limpieza muy bien y camas cómodas.”

  • Excelente hotel

    10/10

    Xunashi Alejandra · solo traveller · 2026-10-16

    “Muy tranquilo y cómodo”

  • muy bueno

    10/10

    eduardo · couple · 2026-10-16

    “buena atencion”

  • Guest review

    9/10

    PATRICIA · family with children · 2026-10-16

    “La atención del servicio al cliente.”

  • Guest review

    10/10

    Maria josè · solo traveller · 2026-10-15

    “La atención del personal desde la persona que sirve café en la entrada... La recepcionista, la gente que atiende el check in... El desayuno.. La comida.. Todo excelente. Eso si deben tener si o si pantuflas desechables, al menos yo las pido en recepción y bata”

  • Kann man machen.

    8/10

    Niklas Günter Werner · solo traveller · 2026-10-15

    “Zentrale Lage und kostenlose Tiefgaragenparkplätze”

  • Para nunca más

    3/10

    Carlos · couple · 2026-10-13

    “La ubicación y el Estacionamiento”

  • Guest review

    8/10

    Daniel · solo traveller · 2026-10-12

    “Muy bien recibimiento y lugar limpio y lindo.”

Hotel info and reviews come from third-party sources.