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Chengdu

JW Marriott Hotel Chengdu

No. 19 Dongyu Street, Jinjiang District, Chengdu, 610020

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Experience comfort and elegance at JW Marriott Hotel Chengdu, where air-conditioned rooms with modern amenities await you. From a cozy bed to a flat-screen TV, we ensure a relaxing stay for all our guests.

  • Wellness Retreat

    Indulge in ultimate relaxation at our wellness area, featuring a sauna and hot tub. Unwind after a long day of sightseeing or meetings and rejuvenate your mind and body in a tranquil setting.

  • Convenient Location

    Located just steps away from Tianfu Square, our hotel offers easy access to Chengdu's popular attractions. With free WiFi, concierge services, and an array of facilities, JW Marriott Hotel Chengdu is the perfect choice for your stay in the city.

Book now and elevate your Chengdu experience with us at JW Marriott Hotel Chengdu!

HAPPI HIGHLIGHTS

  • Excellent location

  • Friendly and helpful staff

  • Great amenities

At the hotel

Popular amenities

96 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Aerobics
  • Air conditioning
  • ATM/cash machine on site
  • Beauty Services
  • Breakfast in the room
  • Breakfast takeaway containers
  • Business center
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Massage services
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Personal trainer
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Grocery deliveries
  • Key card access
  • Mobile app for room service
  • Packed lunches
  • Room service
  • Sun umbrellas
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

307 reviews
10/ 10
The facility and room Service
Wenny · extended group · 2026-09-12

The guest experience

9.8out of 10
307 verified reviews

Loved most

  • Excellent location
  • Friendly and helpful staff
  • Great amenities
  • Delicious food

Worth knowing — Communication issues · Need for improved non-smoking policy

How guests scored the stay

  • Service10.0

    Staff were extremely helpful and assisted with requests.

  • Location10.0

    Location is amazing; central and convenient access to attractions.

  • Overall Experience10.0

    Guests had wonderful stays with a high likelihood of returning.

  • Cleanliness9.7

    Overall clean and modern hotel experience as mentioned.

  • Room Quality9.7

    Spacious and comfortable accommodations highlighted.

  • Amenities9.7

    Amenities were good; variety and quality were acknowledged.

  • Value for Money9.7

    Great value for services and amenities offered.

  • Food and Beverage9.7

    Breakfast was highly rated, and dining options were praised.

Live guest feedback

Guest reviews

Mixed experiences

91% of 11 recent stays rated 8+

9.8307 reviews
  • Guest review

    10/10

    Wenny · extended group · 2026-09-12

    “The facility and room Service”

  • Awesome

    9/10

    Lay Keow · couple · 2026-09-01

    “Great Housekeeping, concierge service & first floor delivery/pickup services provided.”

  • Awesome

    9/10

    Lay Keow · couple · 2026-09-01

    “Booked 6 nights in total. Breakfast spread was good with wide variety of local and bakery, cheese, fruits, drinks choices”

  • Spicy Chendu

    10/10

    Jason · couple · 2026-08-31

    “The Japanese toilet”

  • No están a la altura de la firma

    2/10

    Juan · extended group · 2026-08-19

    “Habitación bonita y buena ubicación”

  • Guest review

    10/10

    Danijela · solo traveller · 2026-07-11

    “Lobby, room was big and with upgrade amenities”

  • Everthing expected from a 5 star chain !

    9/10

    DR VISHAL · extended group · 2026-07-02

    “Attentive staff A big shout out to manager - Cheryl Li who took care of my daughter’s severe food allergies and helped her navigate the menu , making special meals to cater to her !”

  • Hospedagem recomendada

    9/10

    Marcia Oliveira · extended group · 2026-06-09

    “O hotel era muito bom e bem localizado. Café da manhã bom, no padrão chinês. Quarto grande e banheiro limpo.”

  • it was fantastic!

    9/10

    Ruth Ann · family with children · 2026-06-09

    “i loved the staff and the breakfast buffet!”

  • Great hotel, great location.

    9/10

    Andrew · couple · 2026-06-05

    “Great hotel, staff were good especially the bar staff. Check in and out went seamlessly. Room was lovely and comfortable. Would have liked the option of English breakfast tea and flat white coffee.”

  • An Excellent Stay from Start to Finish

    10/10

    *lau · couple · 2026-06-02

    “This hotel exceeded my expectations. The location is excellent, close to a metro station that is served by several lines, making it very easy to get around the city. It is also next to a beautiful park and a shopping mall, while the city center and the main shopping street can be reached on foot. The area is very quiet, and there is a small convenience store just across the street where you can buy water, snacks, and other essentials. Our room was enormous, featuring a large bathtub and a very comfortable shower. The room was spotless and very well soundproofed, ensuring a quiet and relaxing stay. The beds were incredibly comfortable, and the service was outstanding. The staff were exceptionally kind, professional, and spoke excellent English. Housekeeping also provided fresh bottled water in the room every day, which was a thoughtful and much-appreciated touch. The breakfast was very good, with a wide variety of options. However, allergen information was not provided, which is something I would expect from a Marriott property. There is no complimentary self-service laundry, but the hotel's laundry service is practical, fast, and very convenient. While it is not particularly inexpensive by Chinese standards, it is still a useful service to have available. Overall, this was an excellent stay, and I would happily choose this hotel again on a future visit.”

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Hotel info and reviews come from third-party sources.