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Chengdu

Shangri-La Chengdu

9 Binjiang Dong Road, Chengdu, 610021

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation with Stunning Views

    Shangri-La Chengdu, situated by Jinjiang River, offers well-equipped guest rooms with city views. Each room features elegant decor and modern amenities, providing a comfortable and luxurious stay.

  • World-Class Facilities for Relaxation and Recreation

    Guests can indulge in a luxurious body massage at CHI, The Spa, or unwind at the modern gym, tennis court, and swimming pool. Whether you seek relaxation or activity, the hotel caters to all your needs.

  • Culinary Delights for Every Palate

    With multiple dining options including local Sichuan, Cantonese, and international cuisine, Shangri-La Chengdu ensures a delightful culinary experience. From traditional dishes to European fare, there's something to satisfy every craving.

Experience luxury, comfort, and exceptional service at Shangri-La Hotel, Chengdu. Book your stay now for an unforgettable experience.

HAPPI HIGHLIGHTS

  • Exceptional service

  • Great location

  • Spacious rooms

At the hotel

Popular amenities

95 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Aerobics
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Barber/beauty shop
  • Beauty Services
  • Broadcast Live sport events
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hair Salon Services
  • Indoor pool
  • Kids' pool
  • Manicure
  • Massage services
  • Pedicure
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Personal trainer
  • Sun loungers or beach chairs
  • Tennis court
  • Tennis equipment
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Hot spring bath
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Family rooms
  • Free WiFi
  • Happy hour
  • Indoor play area
  • Karaoke
  • Key card access
  • Live music/performance
  • Minimarket on site
  • Nightclub/DJ
  • Non-smoking throughout
  • Room service
  • Shallow end
  • Temporary art galleries
  • WiFi available

Review in focus

390 reviews
9/ 10
Staff were excellent - especially Nancy (duty manager) and Carole on front desk. Happy to change my room with no questions.
Anthony · solo traveller · 2026-10-23

The guest experience

9.8out of 10
390 verified reviews

Loved most

  • Exceptional service
  • Great location
  • Spacious rooms
  • Delicious food

Worth knowing — Strong odor in some rooms · Unhelpful front desk service

How guests scored the stay

  • Service10.0

    Exceptional service from staff, especially the concierge; however, the front desk service had issues.

  • Overall Experience10.0

    Overall a very good experience despite some minor issues.

  • Location9.9

    Great location but not close to subway, which requires a 15-minute walk.

  • Room Quality9.9

    Spacious and well-equipped rooms with a good view.

  • Amenities9.9

    Good pool and gym facilities, although not tested.

  • Value for Money9.9

    Quality aligns well with the price paid.

  • Food and Beverage9.9

    Breakfast and other dining options were highly praised.

  • Cleanliness8.9

    The room was clean and comfortable, but there was a strong odor from some rooms.

Live guest feedback

Guest reviews

Remarkably consistent

90% of 10 recent stays rated 8+

9.8390 reviews
  • I’d definitely come back

    9/10

    Anthony · solo traveller · 2026-10-23

    “Staff were excellent - especially Nancy (duty manager) and Carole on front desk. Happy to change my room with no questions.”

  • Good location, renovation needed

    7/10

    Christine · family with children · 2026-10-22

    “Well located, big room and comfortable beds”

  • Guest review

    9/10

    Meg · couple · 2026-10-20

    “I arrived early and was offered an upgrade to a Horizon Club room which provided early check in, laundry and access to happy hour at the Horizon Club Lounge. It ended up being great value for money. The happy hour was more like a full dinner spread and was a great option for an evening meal when you're tired after a long day of sightseeing and dont want to step out again. Our river view room was spacious, clean and comfortable. Housekeeping was impeccable and the breakfast buffet was extensive.”

  • Lovely

    10/10

    Melisa · solo traveller · 2026-10-17

  • Great stay

    9/10

    Marco · solo traveller · 2026-10-16

    “Central location and close to the metro”

  • The location is great with short walking -distance to shops, metro station, CBD and even other attractions. The breakfas

    10/10

    xi · family with children · 2026-10-15

    “Staff are very nice and always willing to help.”

  • Guest review

    9/10

    roberto · couple · 2026-10-12

    “Ottima location, pulizia degli ambienti- colazione molto ricca e varia.....”

  • Loved our experience and will definitely return

    10/10

    Priya · couple · 2026-10-11

    “Very friendly staff and clean”

  • Guest review

    9/10

    Yu · solo traveller · 2026-09-18

    “This is a deserved top rated hotel. Not cheap but very nice throughout. Fabulous breakfast. Excellent location.”

  • Guest review

    9/10

    laychoo · solo traveller · 2026-09-16

    “Very convenient and quiet location.food is good.”

View all guest reviews

Hotel info and reviews come from third-party sources.