Fairmont Chengdu offers a blend of contemporary elegance and local Chengdu culture in each air-conditioned unit, featuring upscale amenities like branded mattresses and luxury toiletries.
Abundant Event Spaces
With a 730-square-metre ballroom and various meeting spaces, Fairmont Chengdu is perfect for hosting events or conferences. Guests can also unwind at the luxury spa or stay active in the indoor heated pool and modern fitness centre.
Culinary Delights
Indulge in a culinary journey at Fairmont Chengdu with restaurants like MIKU, Chang Yi, Cube, Spectrum, and Manhattan, offering a diverse range of international and fusion cuisines. From Peruvian-Japanese fusion to innovative Sichuan dishes, there's something for every palate.
Book now for a luxurious stay at Fairmont Chengdu, where modern comforts meet traditional charm.
✦HAPPI HIGHLIGHTS
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Impeccable service
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Incredible breakfast
At the hotel
Popular amenities
68 listed
24-hour front desk
24-hour security
Air conditioning
Breakfast in the room
Breakfast takeaway containers
Car hire
Cashless payment available
CCTV in common areas
CCTV outside property
Coffee Shop on site
View all amenities
Pools & wellness
Fitness/spa locker rooms
Heated pool
Indoor pool
Pool with view
Swimming pool
Dining & drinks
Delivered food - securely covered
Food delivered to guest room
Fruits
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Fitness center
Fitness facilities
Personal trainer
Sun loungers or beach chairs
Rooms & comfort
Heating
Non-smoking rooms
Soundproof rooms
Safety & cleanliness
Dry cleaning
Fire extinguishers
First aid kit available
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Physical distancing rules followed
Safety deposit box
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Free Parking
Lift / Elevator
Parking
Parking garage
Private parking
Wheelchair accessible
Guest services
Concierge service
Currency exchange
Express check-in/check-out
Fax/photocopying
Invoice provided
Ironing service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Private check-in/check-out
Services & essentials
Daily housekeeping
Designated smoking area
Free WiFi
Key card access
Packed lunches
Room service
Shallow end
Toilet with grab rails
WiFi available
Review in focus
86 reviews
10/ 10
Everything! The hotel, the rooms, the staff, the experience... exceptional trip there. Whenever I come to Chendgu I only plan on stay here.
Rana Ahsan · solo traveller · 2026-08-08
The guest experience
10.0out of 10 86 verified reviews
Loved most
Impeccable service
Incredible breakfast
How guests scored the stay
Cleanliness10.0
The hotel was reported to be very clean.
Service10.0
The service was impeccable with warm and attentive staff.
Location10.0
Highly recommended in a vibrant city.
Room Quality10.0
The room was wonderful and well arranged.
Amenities10.0
Amenities were of high quality, as suggested by the presence of a welcome gift.
Value for Money10.0
Outstanding value for the luxury experience provided.
Food and Beverage10.0
Breakfast was described as incredible.
Overall Experience10.0
Guests had a fantastic experience overall.
Live guest feedback
Guest reviews
Mixed experiences
88% of 16 recent stays rated 8+
10.086 reviews
Guest review
10/10
Rana Ahsan · solo traveller · 2026-08-08
“Everything! The hotel, the rooms, the staff, the experience... exceptional trip there. Whenever I come to Chendgu I only plan on stay here.”
Guest review
6/10
Vilen · solo traveller · 2026-05-10
“Это была обычная гостиница, не соответствующая своей цене.”
Standards maintained under new ownership.
8/10
Harry · couple · 2026-05-02
“We previously have stayed at this hotel many times when it was the Fairmont. It is now been renamed and under different ownership, and pleased to report that it is unchanged and the same high standards have been maintained.”
Great Sofitel in China
10/10
liaox211 · Family · 2026-01-16
“Great Fairmont in China:
We stayed at this property as a family for leisure. The hotel was great, staff was professional and kind, location was great. Safe hotel choice in Chengdu.
Hotel: A very modern and beautifully maintained property, exactly what you would expect from a Fairmont. The room was excellent in every aspect, spacious, comfortable, and thoughtfully designed.
Staff: high professionalism with genuine kindness.
Food: Great food.
Facilities: Great facilities.
Location: Great location.”
"A Fantastic Return to the Fairmont Chengdu – Pure Champions League!"
10/10
bonnerkraut · Solo travel · 2025-10-01
“After six years, I had the pleasure of staying at the Fairmont Chengdu again, and it remains an absolutely fantastic hotel—truly in the Champions League of hospitality! The property is modern and tastefully designed, offering a perfect blend of luxury and comfort.
The service was impeccable—professional, warm, and attentive. A special shout-out to Adam, who went above and beyond to assist me. Thank you for your outstanding help and for arranging such a wonderful room—it made my stay even more memorable!
I highly recommend the Fairmont Chengdu to anyone visiting this vibrant city. Five stars without a doubt”
Guest review
10/10
Fabrice · family with children · 2025-08-23
“Service de qualité et personnel très agréable”
Guest review
10/10
Fabrice · family with children · 2025-08-23
“Service de qualité et personnel très agréable”
Guest review
10/10
Fabrice · family with children · 2025-08-23
“Service de qualité et personnel très agréable”
Very good Hotel. I recommend.
10/10
126alenv · Family · 2025-08-10
“One of the best Hotel we visited. Very clean room and welcome gift. Breakfast is also incredible. Very satisfied. I definitely recommend.”
Perfect Fairmont Experience
10/10
Odyssey02027418451 · Solo travel · 2025-08-03
“Want to say that this was an exceptional stay at the Fairmont Chengdu
The modern Luxury style as shown in the photos and the location of this hotel with the metro being a few meters away appeal to me and it truly befits the premium Fairmont brand
it is the staff that have made my recent 6 day stay so memorable. Each mender of the team that I have met was friendly, welcoming and no request was to difficult In particular want to mention the outstanding service offered by the Gold l lounge team Evelyn, June, Mia and Donna They went way and above their duty to ensure that my Vegetarian dietary need where met.
Also want to mention he Front desk team Adam and Jeanne for also providing and exceptional service that always welcoming and friendly
I highly recommend Fairmont Chengdu any person visiting Chengdu”
Guest review
10/10
jianbo · 2025-08-03
“Nice hotel ”
Guest review
10/10
Robert · 2025-08-03
“Want to say that this was an exceptional stay at the Fairmont Chengdu
The modern Luxury style as shown in the photos and the location of this hotel with the metro being a few meters away appeal to me and it truly befits the premium Fairmont brand
it is the staff that have made my recent 6 day stay so memorable. Each mender of the team that I have met was friendly, welcoming and no request was to difficult In particular want to mention the outstanding service offered by the Gold l lounge team Evelyn, June, Mia and Donna They went way and above their duty to ensure that my Vegetarian dietary need where met.
Also want to mention he Front desk team Adam and Jeanne for also providing and exceptional service that always welcoming and friendly
I highly recommend Fairmont Chengdu any person visiting Chengdu
”
Guest review
10/10
Robert · 2025-08-03
“Want to say that this was an exceptional stay at the Fairmont Chengdu
The modern Luxury style as shown in the photos and the location of this hotel with the metro being a few meters away appeal to me and it truly befits the premium Fairmont brand
it is the staff that have made my recent 6 day stay so memorable. Each mender of the team that I have met was friendly, welcoming and no request was to difficult In particular want to mention the outstanding service offered by the Gold l lounge team Evelyn, June, Mia and Donna They went way and above their duty to ensure that my Vegetarian dietary need where met.
Also want to mention he Front desk team Adam and Jeanne for also providing and exceptional service that always welcoming and friendly
I highly recommend Fairmont Chengdu any person visiting Chengdu
”
totally disaster
2/10
Johnnyhu97 · Business · 2025-07-20
“Our recent experience at the hotel has been less than satisfactory. Upon check-in, the front desk failed to provide a clear explanation of the room rate or present any necessary documentation for signature. Furthermore, we encountered unsolicited solicitations of a sexually explicit nature in the lobby. Upon entering the room, we discovered a malfunctioning toilet in the living area, and subsequent complaints to the staff resulted in the unavailability of the turn down service.”
Thank you for your service!
10/10
Trek45210725484 · Business · 2025-06-14
“I was impressed by the service provided by the front desk Ms Carrie and Ms Rose. They are very attentive to all enquiries asked. Very professional and serve hotel guest with smile.”
Guest review
10/10
De Yang Derry · 2025-06-08
“Experience was amazing. Went into this trip with fairly high expectations due to the brand name but came out of it having all expectations exceeded.
Reception staff were extremely efficient and friendly during check in. The room was massive and had a great view onto the boulevard in front of the hotel. The room was very well furnished and had intuitive smart controls which made it very easy to navigate and use during the stay.
The hotel is located very close to the metro station with easy access into the city and the airport.
”