Hotelaholic

Chengdu

Vignette Collection Palm Springs Hotel Chengdu by IHG

269 Tianfu Avenue Middle Section, Chengdu, 610041

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Fairmont Chengdu offers a blend of contemporary elegance and local Chengdu culture in each air-conditioned unit, featuring upscale amenities like branded mattresses and luxury toiletries.

  • Abundant Event Spaces

    With a 730-square-metre ballroom and various meeting spaces, Fairmont Chengdu is perfect for hosting events or conferences. Guests can also unwind at the luxury spa or stay active in the indoor heated pool and modern fitness centre.

  • Culinary Delights

    Indulge in a culinary journey at Fairmont Chengdu with restaurants like MIKU, Chang Yi, Cube, Spectrum, and Manhattan, offering a diverse range of international and fusion cuisines. From Peruvian-Japanese fusion to innovative Sichuan dishes, there's something for every palate.

Book now for a luxurious stay at Fairmont Chengdu, where modern comforts meet traditional charm.

HAPPI HIGHLIGHTS

  • Impeccable service

  • Incredible breakfast

At the hotel

Popular amenities

68 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Breakfast in the room
  • Breakfast takeaway containers
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Coffee Shop on site
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Indoor pool
  • Pool with view
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Personal trainer
  • Sun loungers or beach chairs

Rooms & comfort

  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Free WiFi
  • Key card access
  • Packed lunches
  • Room service
  • Shallow end
  • Toilet with grab rails
  • WiFi available

Review in focus

86 reviews
10/ 10
Everything! The hotel, the rooms, the staff, the experience... exceptional trip there. Whenever I come to Chendgu I only plan on stay here.
Rana Ahsan · solo traveller · 2026-08-08

The guest experience

10.0out of 10
86 verified reviews

Loved most

  • Impeccable service
  • Incredible breakfast

How guests scored the stay

  • Cleanliness10.0

    The hotel was reported to be very clean.

  • Service10.0

    The service was impeccable with warm and attentive staff.

  • Location10.0

    Highly recommended in a vibrant city.

  • Room Quality10.0

    The room was wonderful and well arranged.

  • Amenities10.0

    Amenities were of high quality, as suggested by the presence of a welcome gift.

  • Value for Money10.0

    Outstanding value for the luxury experience provided.

  • Food and Beverage10.0

    Breakfast was described as incredible.

  • Overall Experience10.0

    Guests had a fantastic experience overall.

Live guest feedback

Guest reviews

Mixed experiences

88% of 16 recent stays rated 8+

10.086 reviews
  • Guest review

    10/10

    Rana Ahsan · solo traveller · 2026-08-08

    “Everything! The hotel, the rooms, the staff, the experience... exceptional trip there. Whenever I come to Chendgu I only plan on stay here.”

  • Guest review

    6/10

    Vilen · solo traveller · 2026-05-10

    “Это была обычная гостиница, не соответствующая своей цене.”

  • Standards maintained under new ownership.

    8/10

    Harry · couple · 2026-05-02

    “We previously have stayed at this hotel many times when it was the Fairmont. It is now been renamed and under different ownership, and pleased to report that it is unchanged and the same high standards have been maintained.”

  • Great Sofitel in China

    10/10

    liaox211 · Family · 2026-01-16

    “Great Fairmont in China: We stayed at this property as a family for leisure. The hotel was great, staff was professional and kind, location was great. Safe hotel choice in Chengdu. Hotel: A very modern and beautifully maintained property, exactly what you would expect from a Fairmont. The room was excellent in every aspect, spacious, comfortable, and thoughtfully designed. Staff: high professionalism with genuine kindness. Food: Great food. Facilities: Great facilities. Location: Great location.”

  • "A Fantastic Return to the Fairmont Chengdu – Pure Champions League!"

    10/10

    bonnerkraut · Solo travel · 2025-10-01

    “After six years, I had the pleasure of staying at the Fairmont Chengdu again, and it remains an absolutely fantastic hotel—truly in the Champions League of hospitality! The property is modern and tastefully designed, offering a perfect blend of luxury and comfort. The service was impeccable—professional, warm, and attentive. A special shout-out to Adam, who went above and beyond to assist me. Thank you for your outstanding help and for arranging such a wonderful room—it made my stay even more memorable! I highly recommend the Fairmont Chengdu to anyone visiting this vibrant city. Five stars without a doubt”

  • Guest review

    10/10

    Fabrice · family with children · 2025-08-23

    “Service de qualité et personnel très agréable”

  • Guest review

    10/10

    Fabrice · family with children · 2025-08-23

    “Service de qualité et personnel très agréable”

  • Guest review

    10/10

    Fabrice · family with children · 2025-08-23

    “Service de qualité et personnel très agréable”

  • Very good Hotel. I recommend.

    10/10

    126alenv · Family · 2025-08-10

    “One of the best Hotel we visited. Very clean room and welcome gift. Breakfast is also incredible. Very satisfied. I definitely recommend.”

  • Perfect Fairmont Experience

    10/10

    Odyssey02027418451 · Solo travel · 2025-08-03

    “Want to say that this was an exceptional stay at the Fairmont Chengdu The modern Luxury style as shown in the photos and the location of this hotel with the metro being a few meters away appeal to me and it truly befits the premium Fairmont brand it is the staff that have made my recent 6 day stay so memorable. Each mender of the team that I have met was friendly, welcoming and no request was to difficult In particular want to mention the outstanding service offered by the Gold l lounge team Evelyn, June, Mia and Donna They went way and above their duty to ensure that my Vegetarian dietary need where met. Also want to mention he Front desk team Adam and Jeanne for also providing and exceptional service that always welcoming and friendly I highly recommend Fairmont Chengdu any person visiting Chengdu”

  • Guest review

    10/10

    jianbo · 2025-08-03

    “Nice hotel ”

  • Guest review

    10/10

    Robert · 2025-08-03

    “Want to say that this was an exceptional stay at the Fairmont Chengdu The modern Luxury style as shown in the photos and the location of this hotel with the metro being a few meters away appeal to me and it truly befits the premium Fairmont brand it is the staff that have made my recent 6 day stay so memorable. Each mender of the team that I have met was friendly, welcoming and no request was to difficult In particular want to mention the outstanding service offered by the Gold l lounge team Evelyn, June, Mia and Donna They went way and above their duty to ensure that my Vegetarian dietary need where met. Also want to mention he Front desk team Adam and Jeanne for also providing and exceptional service that always welcoming and friendly I highly recommend Fairmont Chengdu any person visiting Chengdu ”

  • Guest review

    10/10

    Robert · 2025-08-03

    “Want to say that this was an exceptional stay at the Fairmont Chengdu The modern Luxury style as shown in the photos and the location of this hotel with the metro being a few meters away appeal to me and it truly befits the premium Fairmont brand it is the staff that have made my recent 6 day stay so memorable. Each mender of the team that I have met was friendly, welcoming and no request was to difficult In particular want to mention the outstanding service offered by the Gold l lounge team Evelyn, June, Mia and Donna They went way and above their duty to ensure that my Vegetarian dietary need where met. Also want to mention he Front desk team Adam and Jeanne for also providing and exceptional service that always welcoming and friendly I highly recommend Fairmont Chengdu any person visiting Chengdu ”

  • totally disaster

    2/10

    Johnnyhu97 · Business · 2025-07-20

    “Our recent experience at the hotel has been less than satisfactory. Upon check-in, the front desk failed to provide a clear explanation of the room rate or present any necessary documentation for signature. Furthermore, we encountered unsolicited solicitations of a sexually explicit nature in the lobby. Upon entering the room, we discovered a malfunctioning toilet in the living area, and subsequent complaints to the staff resulted in the unavailability of the turn down service.”

  • Thank you for your service!

    10/10

    Trek45210725484 · Business · 2025-06-14

    “I was impressed by the service provided by the front desk Ms Carrie and Ms Rose. They are very attentive to all enquiries asked. Very professional and serve hotel guest with smile.”

  • Guest review

    10/10

    De Yang Derry · 2025-06-08

    “Experience was amazing. Went into this trip with fairly high expectations due to the brand name but came out of it having all expectations exceeded. Reception staff were extremely efficient and friendly during check in. The room was massive and had a great view onto the boulevard in front of the hotel. The room was very well furnished and had intuitive smart controls which made it very easy to navigate and use during the stay. The hotel is located very close to the metro station with easy access into the city and the airport. ”

View all guest reviews

Hotel info and reviews come from third-party sources.