Hotelaholic

Guangzhou

Mandarin Oriental, Guangzhou

389 Tianhe Road, Guangzhou, 510620

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Experience modern and luxurious rooms at Mandarin Oriental Guangzhou, featuring flat-screen TVs, floor-to-ceiling windows, and elegant decor. Relax in the large bathtub and enjoy the convenience of a coffee machine in your room.

  • Wellness and Recreation

    Indulge in relaxation at the outdoor pool, wellness centre, and sauna facilities. Stay active at the fitness centre or treat yourself to a soothing massage. The sun terrace offers a perfect spot to unwind after a day of exploring the city.

  • Fine Dining Options

    Savor a culinary journey at Mandarin Oriental with Cantonese cuisine at Jiang by Chef Fei or enjoy prime cuts and fresh seafood at the classic grill restaurant, Ebony. With diverse dining choices, your taste buds are sure to be delighted.

Book now at Mandarin Oriental Guangzhou for a luxurious and unforgettable stay.

HAPPI HIGHLIGHTS

  • Exceptional service

  • Comfortable rooms

  • Great location

At the hotel

Popular amenities

64 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Bar
  • Business center
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
View all amenities

Pools & wellness

  • Massage services
  • Outdoor pool
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Sun loungers or beach chairs

Rooms & comfort

  • Non-smoking rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage

Guest services

  • Currency exchange
  • Express check-in/check-out
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key card access
  • Room service
  • Sun umbrellas
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

594 reviews
7/ 10
Location, room
Najla · extended group · 2026-10-22

The guest experience

9.8out of 10
594 verified reviews

Loved most

  • Exceptional service
  • Comfortable rooms
  • Great location
  • Helpful staff

Worth knowing — Issues with cleanliness of linens · Crowded breakfast service

How guests scored the stay

  • Location10.0

    Excellent location near Taikoo Hui mall, very convenient.

  • Service10.0

    Exceptional service from staff, very helpful and accommodating.

  • Amenities10.0

    Facilities were good but slightly outdated, well-maintained overall.

  • Overall Experience10.0

    Very pleasant stay, would definitely return.

  • Room Quality10.0

    Room was extremely comfortable, well-equipped for travelers.

  • Value for Money10.0

    Good value given the high quality of service and room.

  • Food and Beverage9.5

    Club lounge could be crowded at breakfast, slight improvement needed in service.

  • Cleanliness9.0

    Some concerns about the bath linens having an oily rancid smell.

Live guest feedback

Guest reviews

Consistent

80% of 15 recent stays rated 8+

9.8594 reviews
  • A bit disappoitnting

    7/10

    Najla · extended group · 2026-10-22

    “Location, room”

  • Delightful & comfortable. Staff can be more polished with English language

    8/10

    cheung · couple · 2026-10-22

    “Centrally located and facilities kept clean and polished”

  • Guest review

    8/10

    Ina · couple · 2026-10-21

    “Консиерж”

  • Hotel staff are very helpful and friendly

    10/10

    Jwu Jiun · extended group · 2026-10-20

    “Everything”

  • Great stay , with a little traffic

    10/10

    orwa · solo traveller · 2026-10-19

    “Location , services, and quality”

  • Guest review

    10/10

    Liem · family with children · 2026-10-17

    “Excellent customer services”

  • Guest review

    6/10

    Usman · family with children · 2026-09-19

    “Great value for money. One of the best hotels I have stayed at.”

  • Guest review

    6/10

    hoda · solo traveller · 2026-09-06

    “الموقع”

  • Decent.

    8/10

    Cheah Yee · couple · 2026-09-04

    “Breakfast selection and quality of food are good.”

  • Останавливалась в МО уже 2 раза, думаю и в дальнейшем выбор падет на этот отель. Шикарные завтраки, отличный персонал и

    10/10

    Olga · solo traveller · 2026-08-27

    “.”

  • Excellent Stay with Outstanding Concierge Service

    10/10

    alexandersI7429RB · Friends getaway · 2026-08-25

    “I had a wonderful experience at Mandarin Oriental, Guangzhou. The hotel is elegant, comfortable, and beautifully with a very welcoming atmosphere from the moment I arrived. Thank you to the concierge team, particularly Steven and the entire team for such excellent hospitality. I would highly recommend Mandarin Oriental, Guangzhou to anyone visiting the city, and I look forward to staying here again.”

  • Guest review

    9/10

    孟仪 · couple · 2026-08-22

    “服務、住宿空間,住宿樓層(25 層)”

  • Guest review

    10/10

    Steven · couple · 2026-08-21

    “Everything was perfect”

  • Quality sessions

    10/10

    I1048YCalainc · Family · 2026-08-20

    “Hicyou is a good swimming monitor, with excellent skills and a nice personality. I strongly recommend taking swimming sessions for him!”

  • A short overnight stay

    10/10

    Peech · Friends getaway · 2026-08-17

    “A very short stay this time - even shorter than my first visit last year. The layout of the room was instantly familiar. The bath area was still split on 2 sides, with the tub and shower on one side and the toilet / vanities on the other. My one complaint remains the power sockets, which were especially difficult if one carried large chargers used for computers like MacBook. Other than that, really happy to have returned.”

Hotel info and reviews come from third-party sources.