Hotelaholic

Guangzhou

The Ritz-Carlton, Guangzhou

3 Xing An Road, Pearl River New City, Guangzhou, 510623

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations with Stunning Views

    Experience the height of luxury at The Ritz-Carlton, Guangzhou, where every room offers breathtaking views of the city or the Pearl River. Elegantly decorated rooms above the 20th floor provide a serene retreat with modern amenities like flat-screen TVs and marble bathrooms.

  • World-Class Dining and Entertainment

    Indulge your palate at the hotel's 5 restaurants and bars, offering a fusion of Cantonese and Western cuisines. Don't miss the chance to dine at Lai Heen, the Michelin-starred Cantonese restaurant. After dinner, unwind at The Churchill Bar with live music and signature cocktails.

  • Relaxation and Wellness

    Unwind and rejuvenate at The Ritz-Carlton Spa with a range of massage therapies and beauty treatments. Stay active at the 24-hour fitness center or pamper yourself at the Club Lounge for extra comfort. Whether you're here for leisure or business, this hotel in the heart of Guangzhou has it all.

Book now to experience the epitome of luxury at The Ritz-Carlton, Guangzhou.

HAPPI HIGHLIGHTS

  • Excellent service

  • Great location

At the hotel

Popular amenities

86 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Barber/beauty shop
  • Beauty Services
  • Billiards
  • Business center
  • Car hire
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hair Salon Services
  • Heated pool
  • Hot tub/Jacuzzi
  • Massage services
  • Outdoor pool
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Personal trainer
  • Sun loungers or beach chairs
  • Sun terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Public Bath
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Family rooms
  • Hammam
  • Happy hour
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Shallow end
  • WiFi available

Review in focus

664 reviews
9/ 10
Everything, BUT check in
Baurzhan · solo traveller · 2026-10-11

The guest experience

9.8out of 10
664 verified reviews

Loved most

  • Excellent service
  • Great location

Worth knowing — Uncomfortable breakfast incident · Room readiness issue

How guests scored the stay

  • Service10.0

    Service was excellent overall, with attentive staff and professional handling of requests.

  • Location10.0

    Location is good, very near Canton Tower.

  • Amenities10.0

    Standard quality for this hotel tier.

  • Overall Experience10.0

    Overall excellence overshadowed by a single disappointing experience.

  • Room Quality9.8

    Rooms are slightly dated but elegant in classic Ritz-Carlton style.

  • Value for Money9.8

    Standard quality for this hotel tier.

  • Cleanliness9.3

    Housekeeping team was accommodating and professional, but there were concerns regarding room readiness.

  • Food and Beverage9.3

    Breakfast experience was disappointing due to an uncomfortable incident.

Live guest feedback

Guest reviews

Consistent

83% of 6 recent stays rated 8+

9.8664 reviews
  • Good one

    9/10

    Baurzhan · solo traveller · 2026-10-11

    “Everything, BUT check in”

  • Guest review

    10/10

    Сабина · family with children · 2026-10-07

    “Хочу отдельно поблагодарить Kole на ресепшен, за то что был очень внимателен к нам, учел наши предпочтения, за индивидуальный подход❤️ Останавливаюсь не в первый раз, всегда отличный сервис, вкусный завтрак! Если будете плавать в бассейне, то нужно взять с собой шапочки для плавания”

  • Pleasant stay but still hope for more immersive experience could be provided.

    7/10

    Haiyan · couple · 2026-09-19

    “Location”

  • Guest review

    10/10

    Helen_lee999 · solo traveller · 2026-09-17

    “Просторные номера в классическом стиле Отличное расположение, чисто Очень красивые виды реки и Кантонской башни Отличные рестораны , очень вкусно”

  • Guest review

    10/10

    Peter · couple · 2026-09-13

    “Brilliant service, from everyone including the housekeeping…”

  • I will be back in 2027.

    10/10

    Kim Le · solo traveller · 2026-09-09

    “Staffs have been amazing; they are so helpful and tentative to make sure your stay would be comfortable and memorable. This is our third times staying at this hotel.”

Hotel info and reviews come from third-party sources.