Hotelaholic

Hangzhou

Conrad Hangzhou

228 Xinye Road, Jianggan District, Hangzhou, 310016

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Conrad Hangzhou, situated in the vibrant Jianggan district, offers elegant non-smoking rooms with modern amenities. Each room boasts air conditioning, a flat-screen TV, and some even feature a private balcony for stunning views.

  • Exceptional Services

    Guests can indulge in impeccable concierge services, room service, and currency exchange at their convenience. The 24-hour front desk ensures all needs are met promptly.

  • Dining and Relaxation

    Start your day with a delicious buffet breakfast before exploring nearby attractions like Wushan Square and Lingyin Temple. Unwind at the hotel's terrace, bar, or restaurant for a memorable dining experience.

Book your stay at Conrad Hangzhou for a truly unforgettable getaway.

HAPPI HIGHLIGHTS

  • Central location

  • Good service

At the hotel

Popular amenities

68 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Bar
  • Business center
  • Car hire
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Spa/wellness center

Dining & drinks

  • Delivered food - securely covered
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness classes
  • Fitness facilities
  • Personal trainer
  • Terrace
  • Yoga classes

Rooms & comfort

  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Face masks for guests available
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Room service
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

84 reviews
9/ 10
Belle chambre, bien équipée
Marianne · extended group · 2026-08-06

The guest experience

9.1out of 10
84 verified reviews

Loved most

  • Central location
  • Good service

Worth knowing — Poor breakfast selection · Room maintenance issues

How guests scored the stay

  • Location10.0

    Perfect location in the city center, close to a shopping mall.

  • Service9.9

    Staff provided good service, with specific praise for room organization.

  • Overall Experience9.9

    Overall a good experience, marred by specific issues in cleanliness and maintenance.

  • Value for Money9.4

    Acceptable value considering room comfort, but some issues were noted.

  • Amenities8.9

    Basic amenities, but improvements needed, particularly in equipment upkeep.

  • Cleanliness8.4

    Issues with room maintenance and equipment damage.

  • Food and Beverage8.4

    Breakfast choices were limited and disappointing for a hotel of this standard.

  • Room Quality7.9

    Room issues, including maintenance problems and equipment not functioning.

Live guest feedback

Guest reviews

Mixed experiences

88% of 8 recent stays rated 8+

9.184 reviews
  • Guest review

    9/10

    Marianne · extended group · 2026-08-06

    “Belle chambre, bien équipée”

  • فندق نظيف خدمة ممتازة امان وهدؤ

    10/10

    Abdulla · family with children · 2026-07-21

    “كانت غرفه جميله قامو بترتيب الغرفه لولدي على شكل تخييم كانت الخدمه ممتازه الافطار متنوع الموقع ممتاز يوجد تحته مول سيتي رافلز ويوجد اكثر من مول حوله لايحتاج الى سياره ايضا يوجد شطاف”

  • I want to go back to Hangzhou to stay here again.

    10/10

    Nikoleta · extended group · 2026-05-12

    “The location, the lobby and the rooms were phenomenal. The breakfast was one of the best I have had in the 5 star hotels. The rooms were very spacious and the staff was very accommodating. I would definitely come back and stay here again.”

  • Отель не стоит своих денег, уже видно что отель устарел

    4/10

    Sino · couple · 2026-05-08

    “Высота”

  • 不错的

    10/10

    JIN · extended group · 2026-05-02

    “出行方便,环境好”

  • Guest review

    9/10

    Masahiro · solo traveller · 2026-04-28

    “Great design, confortable bed, good breakfast”

  • Понравилось все: от локации до обслуживания, все было практически безупречно!

    10/10

    Valery · solo traveller · 2026-04-20

    “Отличный отель, классные номера, вкусный завтрак, чистота, хорошая белье и косметика в номере!”

  • Amazing love it

    10/10

    Thachapol · couple · 2026-03-29

    “The room was amazing with very touch on decoration of the room. Bath room has an awesome view. I’ll definitely come back again.”

View all guest reviews

Hotel info and reviews come from third-party sources.