Hotelaholic

Hangzhou

InterContinental Hangzhou ICC by IHG

Jiefang East Road No 2, Hangzhou, 310016

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Unique Design and Scenic Views

    InterContinental Hangzhou's magnificent golden globe architecture offers panoramic views of the Qiantang River from each room, with floor-to-ceiling windows showcasing the city lights and musical fountain at night.

  • Versatile Meeting Venues

    With 6,000 square meters of meeting spaces, including a pillarless grand ballroom and a brand new International Hall, the hotel is the ideal location for conferences, meetings, and private events of any scale.

  • Culinary Excellence

    Indulge in the hotel's 6 distinctive restaurants and bars, offering authentic Cantonese cuisine, fresh seafood grills, Mediterranean dishes, and more. From fine wine to freshly brewed beer, there's something to satisfy every palate.

Experience luxury and elegance at InterContinental Hangzhou – book your stay now for an unforgettable experience!

HAPPI HIGHLIGHTS

  • Excellent service

  • Great location

  • Beautiful room views

At the hotel

Popular amenities

91 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
  • ATM/cash machine on site
  • Bar
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Hot tub/Jacuzzi
  • Massage services
  • Sauna
  • Spa/wellness center

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Wheelchair accessible

Guest services

  • Children's playground
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Board games/puzzles
  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Games room
  • Grocery deliveries
  • Happy hour
  • Indoor play area
  • Key card access
  • Non-smoking throughout
  • Packed lunches
  • Picnic area
  • Room service
  • WiFi available

Review in focus

205 reviews
9/ 10
Clubmitarbeiter Robert sehr zuvorkommend und hilfsbereit
Bernd · couple · 2026-10-17

The guest experience

9.8out of 10
205 verified reviews

Loved most

  • Excellent service
  • Great location
  • Beautiful room views
  • Outstanding breakfast selection

Worth knowing — Need for hotel updates · Soft pillows · Difficult check-in

How guests scored the stay

  • Service10.0

    Excellent service provided by staff; warm welcome and attentive service.

  • Value for Money10.0

    Outstanding value for location and quality of stay.

  • Overall Experience10.0

    A perfect stay with no frustrating or inconvenient issues.

  • Location10.0

    Number 1 location in HZ with excellent view.

  • Room Quality10.0

    Exceptional room quality with a breathtaking 360-degree view.

  • Amenities10.0

    Good breakfast options and Club Lounge amenities highly appreciated.

  • Food and Beverage9.5

    Breakfast had a good selection but coffee and check-in could be improved.

  • Cleanliness9.0

    The hotel needs updating, very old for an Intercontinental Hotel.

Live guest feedback

Guest reviews

Mixed experiences

60% of 10 recent stays rated 8+

9.8205 reviews
  • Etwas in die Jahre gekommen

    9/10

    Bernd · couple · 2026-10-17

    “Clubmitarbeiter Robert sehr zuvorkommend und hilfsbereit”

  • Guest review

    7/10

    CEM · solo traveller · 2026-09-07

    “konum iyiydi”

  • Guest review

    4/10

    GERMAN · couple · 2026-08-27

    “ничего”

  • Outstanding Memorable Stay!!!

    10/10

    calculus1918 · Family · 2026-08-02

    “We just arrived yesterday at the Intercontinental Hangzhou and right after exiting the subway on line 4, my daughters and I were wowed by the futuristic globe design of this prestigious property (simply looks like something from 2050)!!! Our experiences so far have been nothing less than phenomenal, every staff member are so courteous and helpful in every way. The view from our room is spectacular and the beds are extremely comfortable. The surrounding area is excellent as well, giant malls and many food options around. One of my favorite things to do is the morning/evening stroll around the lake and just admire the views and breath in everything the area has to offer!!! We'd like to thank Ms. Robin Han, Tina Tu, and Annie Cao for the courteous pre arrival emails and the kind check-in staff (maybe Natasha, sorry can't remember the name) for the generous upgrade!!! Overall, we loved the experience, the staff, and I can't recommend the Intercontinental Hangzhou enough for the perfect base!!!”

  • Guest review

    10/10

    Bahodir · solo traveller · 2026-07-17

    “Service”

  • Great stay

    10/10

    Inaba · family with children · 2026-07-08

    “Loved the architecture of the hotel and the location was great”

  • Dated but Good

    8/10

    SeeingIsBelieving007 · Solo travel · 2026-07-05

    “Overall a pleasant stay. Positives: 1. Interesting architecture, building is spherical and looks cool inside 2. Helpful friendly staff 3. Large and comfortable rooms 4. Good location with many shops and food options nearby 5. Metro station right outside 6. Hotel food is good Negatives: 1. Dated. Scratched up bathtub, bathroom tiles cracking, etc. 2. Terrible WiFi. Had better service using roaming 3. Expensive, perhaps better value elsewhere”

  • Bad stuff no any one speak English

    1/10

    Haitham · extended group · 2026-07-04

    “Bad stuff no any one speak English”

  • Overall nice

    7/10

    Yong Liang · family with children · 2026-07-01

    “Nice facade look”

  • Guest review

    10/10

    Aiganym · solo traveller · 2026-06-20

    “Amazing location with amazing stuff. Thank you for your hospitality! Will definitely back to this hotel.”

View all guest reviews

Hotel info and reviews come from third-party sources.