Hotelaholic

Hangzhou

Midtown Shangri-La, Hangzhou

6 Changshou Road, Kerry Central, Hangzhou, 310006

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Spa and Recreation Facilities

    Indulge in massages, body treatments, and facials at our full-service spa, or unwind in the health club, indoor pool, and spa tub.

  • Culinary Delights and Dining Options

    Savor Chinese cuisine at Chengzhong Bistro Chinese or opt for 24-hour room service. Enjoy drinks at the bars/lounges or grab snacks at the cafe.

  • Convenience and Comfort

    With complimentary Wi-Fi, concierge services, and a business center, we cater to all your needs. Our 414 air-conditioned rooms ensure a relaxing stay.

Immerse yourself in the heart of Hangzhou at Midtown Shangri-La and book your luxurious retreat today.

HAPPI HIGHLIGHTS

  • Good stay

  • Great location

  • Good size room

At the hotel

Popular amenities

33 listed
  • 24-hour front desk
  • Accessible shuttle
  • ATM/banking
  • Banquet hall
  • Breakfast available (surcharge)
  • Concierge service
  • Elevator
  • Express check-in
  • Express check-in/check-out
  • Express check-out
View all amenities

Pools & wellness

  • Full-service spa
  • Sauna
  • Steam room
  • Swimming pool

Fitness & outdoors

  • Fitness facilities

Safety & cleanliness

  • Health club
  • Smoke-free property

Getting around & access

  • Free self parking
  • No accessible shuttle
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking

Guest services

  • Luggage storage
  • Meeting rooms
  • Safe-deposit box at front desk
  • Tours/ticket assistance

Services & essentials

  • Free newspapers in lobby
  • Free WiFi
  • Gift shops or newsstand
  • Limo or town car service available
  • Porter/bellhop
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Wedding services

Review in focus

87 reviews
8/ 10
Convienient and clean
Hon Peng · family · 2025-10-11

The guest experience

8.6out of 10
87 verified reviews

Loved most

  • Good stay
  • Great location
  • Good size room
  • Great service

How guests scored the stay

  • Location9.0

    Great location nearby night market and shopping mall.

  • Service8.8

    Good service as mentioned in reviews.

  • Cleanliness8.5

    Standard quality for this hotel tier.

  • Room Quality8.5

    Good size room as mentioned in reviews.

  • Amenities8.5

    Standard quality for this hotel tier.

  • Value for Money8.5

    Standard quality for this hotel tier.

  • Food and Beverage8.5

    Standard quality for this hotel tier.

  • Overall Experience8.5

    Overall good experience as mentioned in reviews.

Live guest feedback

Guest reviews

Mixed experiences

95% of 20 recent stays rated 8+

8.687 reviews
  • Guest review

    8/10

    Hon Peng · family · 2025-10-11

    “Convienient and clean”

  • Guest review

    10/10

    Zachary · 2025-09-29

    “Good stay. ”

  • Guest review

    10/10

    ang · 2025-09-28

    “Nearby to night market and shopping mall. Great location. ”

  • Guest review

    10/10

    Kumar · 2025-09-25

    “Good size room and great service”

  • Guest review

    10/10

    Mari · 2025-08-30

    “I like this hotel.”

  • Guest review

    10/10

    Hui Fang · family · 2025-07-23

    “非常好的酒店 位置极佳 非常推荐”

  • Guest review

    10/10

    Yingshi · family · 2025-06-20

    “Mike 张 is excellent!”

  • Guest review

    10/10

    Teo · 2025-05-18

    “Best hotel”

  • Guest review

    2/10

    Man Choi · family · 2025-04-28

    “The hotel wasn’t bad. But our experience was terrible. It was because one day morning when we went out of our room (no. 1034) we found a group of monks was having religious ceremony in a room next to the main corridor and we quickly realized someone was dead in that room before. That was so awful and made our trip much less enjoyable. ”

  • Guest review

    10/10

    Wenxun · 2025-04-20

    “很喜欢”

  • Guest review

    10/10

    Wenxun · 2025-04-18

    “Great!”

  • Central hotel

    10/10

    catriona · 2025-04-18

    “The hotel is centrally located with great access to restaurants and only a 10-15 min walk from west lake. It was clean and comfortable. Breakfast was lovely with plenty western options. It is attached to the merry shopping centre which is really handy also and a good landmark making the hotel easy to find. ”

  • Guest review

    10/10

    Truc · 2025-02-28

    “Good choice ”

  • Guest review

    8/10

    anil · 2025-01-14

    “Their credit card machine wont work for some reason, although i just prepaid the room a few hours before. Room was good. Did not try the Breakfast as i left early for the train station. ”

  • Guest review

    8/10

    WEI LIN · family · 2025-01-13

    “I will be back !”

  • 나쁘진 않으나 청소상태가 별로였어요

    8/10

    Verified traveler · 2025-01-09

    “위치는 좋았으나 청소상태가 별로였음. 욕조 이용하려고 봤는데 사진과 같은 상태였고 새벽에 히터가 자동으로 찬바람으로 변해서 추웠어요. 조식은 훌륭했어요 ”

  • Guest review

    10/10

    Francis · partner · 2025-01-02

    “Great location. Surrounded with shopping, restaurants and day/night life activities. Facilities were awesome too. ”

  • Guest review

    10/10

    Chunfeng · family with children · 2024-11-27

    “No1 ”

  • Great and beautiful hotel with super staff service

    8/10

    Frederik · 2024-11-03

    “Great and beautiful hotel with super staff service, very comfortable bed and a nice bathroom. Hotel is located very close to the lake and a lot of different restaurants. Delicious breakfast buffet with great selection of western food and Chinese food. ”

  • Guest review

    10/10

    Baisong · 2024-10-28

    “great location and facility for business travel. ”

View all guest reviews

Hotel info and reviews come from third-party sources.