Hotelaholic

Hangzhou

The Silk Lakehouse, Shangri-La Hangzhou

Hangzhou

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Experience luxury and comfort at The Silk Lakehouse, Shangri-La Hangzhou, perfectly situated steps away from the breathtaking West Lake.

  • Recreational Amenities

    Indulge in top-tier relaxation with our 24-hour health club and tranquil indoor pool, providing the perfect escape to rejuvenate your mind and body.

  • Fine Dining & Room Service

    Savor exquisite dishes at Living Room by Alan Yu, our fine-dining restaurant offering stunning garden views, or enjoy 24-hour room service for delightful dining in the privacy of your room.

  • Elegant Accommodations

    Stay in one of our 68 tastefully decorated rooms featuring iPads, LCD televisions, and private bathrooms with designer toiletries and rainfall showerheads, ensuring every moment is a luxurious experience.

Book your room today!

HAPPI HIGHLIGHTS

  • Beautiful views

  • Exceptional service

At the hotel

Popular amenities

45 listed
  • 24-hour front desk
  • 24-hour health club
  • Accessible shuttle
  • Banquet hall
  • Bicycle parking available
  • Boat tours nearby
  • Braille or raised signage
  • Breakfast available (surcharge)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
View all amenities

Pools & wellness

  • Pool sun loungers

Dining & drinks

  • Couples/private dining
  • Wheelchair-accessible on-site restaurant

Fitness & outdoors

  • Garden
  • Hiking/biking trails nearby
  • Rooftop garden
  • Rooftop terrace

Safety & cleanliness

  • Eco-friendly cleaning products used
  • Multilingual staff
  • Smoke-free property

Getting around & access

  • No accessible shuttle
  • Wheelchair-accessible public washroom

Guest services

  • Concierge service
  • Luggage storage
  • Meeting rooms
  • Safe-deposit box at front desk
  • Tours/ticket assistance

Services & essentials

  • Conference center
  • Eco-friendly toiletries
  • Free bicycles on site
  • Free WiFi
  • Front entrance ramp
  • Guest education on local ecosystems and culture
  • Lifeguard on site
  • Limo or town car service available
  • Pilates classes on site
  • Porter/bellhop
  • Proposal/romance packages available
  • Reception hall
  • Secured bicycle storage
  • Showcase for local artists
  • Stair-free path to entrance
  • Water dispenser
  • Wedding services
  • Well-lit path to entrance

Review in focus

2 reviews
10/ 10
Most beatiful hotel - even though most rooms are obstructed by tall trees (government requirement) to have views of West Lake, the 360 degree views are available at roof floor - a must in the evening when the whole Lake and distant city become enchanted.
Franklin · 2025-12-29

The guest experience

9.0out of 10
2 verified reviews

Loved most

  • Beautiful views
  • Exceptional service

Worth knowing — Obstructed room views

How guests scored the stay

  • Service9.5

    員工很細心專業,每一位都相當親切。

  • Food and Beverage9.5

    早餐尤其驚艷,不僅是新鮮可口,熱食的口感非常細緻。

  • Cleanliness9.0

    Standard quality for this hotel tier.

  • Location9.0

    Most beautiful hotel with enchanting views.

  • Amenities9.0

    Standard quality for this hotel tier.

  • Value for Money9.0

    Standard quality for this hotel tier.

  • Overall Experience9.0

    A must-visit hotel with exceptions in room views.

  • Room Quality8.0

    Most rooms are obstructed by tall trees.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 2 recent stays rated 8+

9.02 reviews
  • Guest review

    10/10

    Franklin · 2025-12-29

    “Most beatiful hotel - even though most rooms are obstructed by tall trees (government requirement) to have views of West Lake, the 360 degree views are available at roof floor - a must in the evening when the whole Lake and distant city become enchanted. ”

  • Guest review

    10/10

    Ming-Yi · 2025-10-20

    “員工很細心專業,每一位都相當親切。早餐尤其驚艷,不僅是新鮮可口,熱食的口感非常細緻,每一道都推薦品嚐。”

Hotel info and reviews come from third-party sources.