Indulge in elegant rooms with modern amenities, including a seating area, cable TV, and a private bathroom. Relax in comfort and style during your stay at The Ritz-Carlton, Harbin.
Top-Notch Facilities
Enjoy access to a fitness centre, indoor pool, sauna, and hot tub, perfect for unwinding after a day of exploring the city. Take advantage of the hotel's restaurant offering delectable dishes and room service for a truly luxurious experience.
Convenient Location
Located just a short distance from Harbin's top attractions such as Saint Sophia Cathedral and Stalin Park, The Ritz-Carlton, Harbin offers convenience and luxury in the heart of the city.
Book now and elevate your stay in Harbin.
✦HAPPI HIGHLIGHTS
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Clean
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Great hospitality
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Exceptional staff service
At the hotel
Popular amenities
65 listed
24-hour front desk
24-hour security
Air conditioning
Bar
Business center
Cashless payment available
CCTV in common areas
CCTV outside property
Cleaning standards that are effective against Coronavirus
Concierge service
View all amenities
Pools & wellness
Fitness/spa locker rooms
Hot tub/Jacuzzi
Indoor pool
Massage services
Sauna
Spa/wellness center
Swimming pool
Dining & drinks
Food delivered to guest room
Fruits
Kid meals
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Wine/champagne
Fitness & outdoors
Fitness center
Fitness facilities
Rooms & comfort
Heating
Hot spring bath
Non-smoking rooms
Public Bath
Safety & cleanliness
Dry cleaning
Fire extinguishers
First aid kit available
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Safety deposit box
Screens / Barriers between staff and guests for safety
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Free Parking
Lift / Elevator
Parking
Parking garage
Guest services
Express check-in/check-out
Fax/photocopying
Invoice provided
Ironing service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Services & essentials
Daily housekeeping
Face masks for guests available
Family rooms
Free WiFi
Key card access
Non-smoking throughout
Room service
Thermometers for guests provided by property
WiFi available
Review in focus
139 reviews
10/ 10
Красивый, тихий отель. Расположен в удобной для нас локации. Хорошие завтраки. На завтраке нам помогала Люба. Она говорит на русском языке. Очень приветливая, улыбчивая.
Andrey · couple · 2026-10-15
The guest experience
9.4out of 10 139 verified reviews
Loved most
Clean
Great hospitality
Exceptional staff service
Well-designed rooms
Magnificent breakfasts
Worth knowing — Drafts from lift shafts · Too many kids · High pillows · No EV charger · Visa/MasterCard payment issues
How guests scored the stay
Food and Beverage9.8
Magnificent breakfasts and high-quality food options.
Service9.8
Exceptional staff service and proactive responses to guest needs.
Overall Experience9.7
Guests have had joyful stays and would return.
Location9.3
Well situated, although specifics are not detailed, it aligns with high standards of hotel locations.
Cleanliness9.3
The hotel is noted for being clean and well designed.
Room Quality9.3
Rooms are described as spacious with comfortable amenities.
Value for Money9.3
Not cheap, but well worth the price as per guest's experiences.
Amenities8.8
Good amenities, but could improve with the addition of an EV charger.
Live guest feedback
Guest reviews
Remarkably consistent
100% of 15 recent stays rated 8+
9.4139 reviews
Удобный матрас, полушки и одеяло. Спалось просто потрясающе. Чистые полотенца. Просторный номер.
10/10
Andrey · couple · 2026-10-15
“Красивый, тихий отель. Расположен в удобной для нас локации. Хорошие завтраки. На завтраке нам помогала Люба. Она говорит на русском языке. Очень приветливая, улыбчивая.”
إقامة فائقة الروعة تتجاوز كل التوقعات
10/10
SUAD · couple · 2026-09-19
“تعجز الكلمات عن وصف جمال وكمال التجربة في هذا الفندق؛ فقد فاق كل توقعاتي بجميع المقاييس. كل تفصيلة بدءاً من الفخامة الأنيقة، والتصاميم المذهلة، وصولاً إلى الخدمة الاستثنائية والاهتمام الدقيق بأصغر التفاصيل تجعل الإقامة فيه تجربة لا تُنسى. تعامل الموظفين في غاية الراحة والرقي. إنها بلا شك واحدة من أجمل تجارب الفنادق على الإطلاق، وأوصي به لكل من يبحث عن الفخامة والكمال.”
“Everything was perfect. Our stay was incredible.The pool is amazing. I would love to come again.”
Guest review
10/10
Vladimir · couple · 2026-05-08
“Cleanliness and food”
A true highlight of Harbin
10/10
s00kyeem · Couples · 2026-02-24
“Hands down the best hotel experience we’ve had in China having travelled quite a bit. Despite the cold climate of Harbin, we felt great warmth from the entire team - starting with senior hotel management to the waiting staff in the restaurants and bars.
We were in Harbin for the Snow and Ice world and stayed here having heard great reviews from friends. We chose a Club room and that was a great decision. The Lounge team made us feel very at home.
I would highly recommend the Ritz Carlton Harbin as THE place to stay when you’re in town!”
Guest review
10/10
Jhonatan · couple · 2026-02-22
“Everything he was awesome”
Perfect stay with impeccable service
10/10
58jocelynt · Couples · 2026-02-21
“We had an absolutely excellent stay at The Ritz-Carlton, Harbin. The service throughout the hotel was flawless — warm, attentive, and delivered with true professionalism. Every detail was handled perfectly, making the experience seamless and truly memorable.
The restaurant, the amenities and the atmosphere are one of a kind
A special appreciation to General Manager Ksenia and Director of Operations Alvin for their exceptional leadership. Their dedication and hands-on approach are clearly reflected in the outstanding performance of the entire Ritz-Carlton Harbin team. Special thanks to Maki, Jeffrey, Xenia, Rohit, Charles, the excellent chef at Manor buffet and our driver who dropped us at the airport — each of them was professional, courteous, and genuinely caring.
The culture of excellence they lead truly sets this hotel apart. Thank you for a remarkable stay — we look forward to returning soon!”
Simply fabulous I would do it again! Management was exceptional! Especially Mr. Rohit! Definitely look for him if you’re
10/10
pavanjot · Family · 2026-02-13
“I had a phenomenal trip to Harbin! Thank you do their wonderful staff by the name of Rohit. He was on top-tier communication from weeks expired to my landing. Ensuring every single one of my questions were answered in meticulous detail details. Helping me plan everything to the T! He helped me plan my entire routing, traveling gear (as it was going to be my first time in -24 weather) he helped with Transport arrange arrangement and everything you could imagine making ensure everything was perfectly sorted. It was the most comforting feeling to meet someone who could speak English in Harbin.
On another note that Ritz Carlton Harbin, was also amazing - one of the newer ones; comparable to with this architectural style. Modern and comfortable!! The Chinese restaurant up was also very good.”
Good EZREAL SU ,Ritz carlton Harbin
10/10
Quest21601885011 · Business · 2026-01-30
“Good Lacation ,Good Room , Good Breakfast , Everything is Good , Ezreal su , He’s staff member provided excellent advice and guidance regarding my hotel stay and effectively helped me solve my problems. I think this staff member is the best I've ever met.”
Best hotel in Harbin
10/10
danielnY4365FB · Couples · 2026-01-26
“Our stay at The Ritz Carlton in Harbin was amazing. The room and view was spectacular, the service was impeccable and the concierge team were among the best at any Ritz hotel I have stayed in globally. A special shout out to Charles from the concierge team who took such amazing care of our travel plans and tours - he really went above and beyond in planning us an exclusive private day with translators, snow activities, skiing etc - the best Ritz Carlton concierge staff I have ever dealt with.”
Guest review
9/10
Sumihardjo · couple · 2026-01-21
“breakfast is excellent and many item food”
Wonderful Harbin, Magical Harbin.
10/10
MDAP · Friends getaway · 2026-01-20
“Harbin is a magical place, especially in winter, when the outside temperature can easily drop to minus 40 °C. Warmth, however, can be found inside the glorious Ritz-Carlton Hotel, which towers above the magnificently frozen Songhua River. Harbin is a city of over ten million people, and as such has a discerning local population who know what they want and expect the best. The Ritz-Carlton, Harbin delivers this at every level. Arriving late on a wintry night, we were immediately escorted to our room on the 54th floor, which afforded stunning vistas across the frozen landscape and the magnificent Ice Park. Seeing the city revealed the scale of Harbin, which surprised me as a first-time visitor. The rooms are beautiful, furnished with high-quality fixtures and an indulgent bathroom with cascading rain showers and, a delight for me, a bath that one can fully submerge in without having to bend oneself in two. The rubber duck and bath salts only made it more enjoyable. For a more energetic submersion, the hotel's pool offers more stunning views, especially as the morning sun rises, casting your own shadow on the bottom of the pool as you complete your morning laps. Of course, high-quality hardware is expected at any Ritz-Carlton; it is, after all, a five-star product. Where The Ritz-Carlton, Harbin shines is in service. General Manager Ksenia Novikova knows how to make guests feel welcome and ensure her team offers the level of service one would expect in Beijing, Paris or London. From breakfast to the wonderful array of delicacies served in the lounge, service is at the heart of every encounter. If, like me, your Putonghua is not flawless, the staff will speak English with a proficiency that makes one's attempts in Mandarin quite embarrassing! Breakfast is served on the 54th floor and features a vast array of local, Chinese and international cuisine. Indulge yourself with the freshly made Jīdàn Hànbǎo (鸡蛋汉堡), which I challenge anyone to stop at just one; they are divine. Evenings can be spent at Manor 54 or, if you have access, at the Club floor, which offers evening meals, afternoon teas, and the expected array of drinks and snacks. On the 56th floor is the hotel's stunning bar and party area, Flair. This is where you can sip a perfectly made Negroni and watch the sunset over Harbin, a city that enchants you with its magnificence and embraces you with the friendliness and warmth of its people. The Ritz-Carlton will ensure that your every need is catered to, reflecting the pride they take in their hotel and in Harbin.”
