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Lhasa

Shangri-La Lhasa

19 Norbulingka Road, Lhasa, 850000

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Mountain Views and Modern Facilities

    Stay at Shangri-La Hotel Lhasa, only 700 meters from Norbulingka and Tibet Museum, with guestrooms offering stunning mountain views. Enjoy well-equipped amenities like an oxygen lounge and free Wi-Fi.

  • Convenient Location and Cultural Exploration

    Explore Lhasa effortlessly with the hotel's proximity to top attractions like Potala Palace and Jokhang Temple. Immerse yourself in Tibetan culture while staying just 6 km from Lhasa Railway Station.

  • Diverse Dining Options and Relaxation

    Indulge in a culinary journey at the hotel's 4 on-site restaurants, offering Cantonese, Szechuan, and international cuisines. Unwind at the indoor swimming pool, fitness center, or with a soothing massage after a day of adventure.

Book now for an unforgettable stay at Lhasa Shangri-La Hotel!

HAPPI HIGHLIGHTS

  • Very pleasant staff

  • Top-notch rooms

  • Excellent breakfast options

At the hotel

Popular amenities

91 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • BBQ facilities
  • Breakfast in the room
  • Broadcast Live sport events
  • Business center
View all amenities

Pools & wellness

  • Fence around pool
  • Fitness/spa locker rooms
  • Heated pool
  • Indoor pool
  • Massage services
  • Pool with view
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor fireplace
  • Outdoor furniture
  • Personal trainer
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Hot spring bath
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Evening entertainment
  • Family rooms
  • Free WiFi
  • Happy hour
  • Key card access
  • Minimarket on site
  • Mobile app for room service
  • Non-smoking throughout
  • Picnic area
  • Pub crawls
  • Room service
  • Sun umbrellas
  • Toilet with grab rails
  • WiFi available

Review in focus

73 reviews
10/ 10
Very comfortable, spotlessly, clean, room with a fabulous view of the Potala. The variety and quality of breakfast options were terrific. I really appreciated having oxygen and a humidifier in my room – both were extremely helpful. The staff was professional and helpful.
Edward · solo traveller · 2026-10-14

The guest experience

8.9out of 10
73 verified reviews

Loved most

  • Very pleasant staff
  • Top-notch rooms
  • Excellent breakfast options

Worth knowing — Service in some areas was slow · Limited selection for breakfast

How guests scored the stay

  • Location9.1

    Central location near museum, Potala Palace, etc.

  • Service9.1

    Very pleasant staff, though service was slow in some areas.

  • Room Quality9.0

    Rooms are very top notch!

  • Food and Beverage9.0

    Breakfast choice was very good, overall dining experience is pleasant.

  • Amenities9.0

    Standard quality for this hotel tier.

  • Overall Experience8.9

    Overall enjoyable stay despite minor issues.

  • Cleanliness8.6

    Standard quality for this hotel tier.

  • Value for Money8.5

    Standard quality for this hotel tier.

Live guest feedback

Guest reviews

Mixed experiences

92% of 12 recent stays rated 8+

8.973 reviews
  • Fabulous!

    10/10

    Edward · solo traveller · 2026-10-14

    “Very comfortable, spotlessly, clean, room with a fabulous view of the Potala. The variety and quality of breakfast options were terrific. I really appreciated having oxygen and a humidifier in my room – both were extremely helpful. The staff was professional and helpful.”

  • Не давайте списывать депозит с карты, мошенники в отеле

    1/10

    Elena · solo traveller · 2026-10-12

    “С карты списали депозит, который не имели права списывать как написал менеджер booking com. С момента выезда прошло более двух месяцев, деньги на карту так и не вернули, приложили скриншот якобы отправленных денег но не на мою карту а на чью то другую и сумму , которая отличается от моей. Шарлатаны”

  • Luxury comfort.

    9/10

    Anna · couple · 2026-09-18

    “Great location, helpful staff speaking English, excellent customer service and wonderful coffee in the lobby lounge. The room overlooking Potala Palace is absolutely amazing.”

  • модный инновационный отель

    10/10

    Anzhelika · solo traveller · 2026-09-04

    “Отель очень красивый, большой и комфортный. Местоположение в самом центре. Безупречная отделка номера, вкусная еда.”

  • Guest review

    9/10

    Fernando · extended group · 2026-08-14

    “Tudo”

  • comfortable stay

    9/10

    Piotr · family with children · 2026-08-09

    “The facilities were matching the high expectations of the Shangri La network. Very comfortable rooms and all facilities. Very good Horizon club offer.”

  • Very Enjoyable

    10/10

    George · couple · 2025-10-14

    “Very pleasant staff. Lower level Chinese restaurant was excellent despite that staff was not very attentive and we needed to be patient until someone came.”

  • Most enjoyable

    9/10

    George · couple · 2025-10-07

    “Breakfast choice was very good.”

  • Wonderful hotel

    10/10

    paulo · couple · 2025-10-02

    “Unique hotel with amazing arquitectura and sophisticated decoration. The atmosphere is relaxing and peaceful background nature sounds . The staff is amazing , talented and friendly and well trained The rooms are very top notch! Breakfast room is a treat .”

  • Lindas instalaciones, bien situado , gran vista

    10/10

    Claudio Hernan · 2025-09-19

    “Hermosa Vista del Palacio de Potala, lindas instalaciones , muy buen servicio”

  • Luxurious and comfortable.

    9/10

    Hau Loon · family with children · 2025-09-07

    “Central location near museum, potala palace etc.”

  • Guest review

    10/10

    Daria · extended group · 2025-08-31

    “Очень хороший и красивый отель. Удобное месторасположение. Ужины и завтраки потрясающие. Персонал вежливый.”

Hotel info and reviews come from third-party sources.