Hotelaholic

Sanya

InterContinental Sanya Resort by IHG

No. 1 Zhouji Road, Jiyang District, Sanya, 572000

9.8 Wonderful195 guest reviews

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations and Breathtaking Views

    The InterContinental Sanya Resort offers a serene retreat nestled between a pristine beachfront and scenic mountains. With spacious guest rooms and villas boasting stunning views, including independent balconies overlooking coconut groves and waterscapes, guests can fully immerse themselves in nature.

  • Diverse Dining Options and Culinary Delights

    Indulge in a culinary journey at the hotel's five restaurants and bars, offering a variety of cuisines from Hunan dishes to BBQ buffets. Don't miss the opportunity to savor the self-brewed beer from the Beer Factory while enjoying the picturesque surroundings.

  • Abundant Leisure Facilities and Activities

    From four outdoor pools to parent-child activities and a charming roundabout train tour, the hotel provides ample opportunities for relaxation and entertainment. Additionally, guests can rejuvenate at the InterContinental Spa, stay active at the tennis courts and gym, or host events in the versatile ballroom and conference rooms.

Experience luxury, comfort, and natural beauty at InterContinental Sanya Resort. Book your stay now to create unforgettable memories.

HAPPI HIGHLIGHTS

  • Beautiful, spacious rooms with great views

  • Private beach and excellent location

  • Helpful and dedicated staff members (Joe Li, Tony Wong, Jim)

At the hotel

Popular amenities

74 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Bar
  • BBQ facilities
  • Beach
  • Beachfront
  • Beauty Services
  • Board games/puzzles
  • Breakfast takeaway containers
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Massage services
  • Outdoor pool
  • Pool with view
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Golf course
  • Kids' outdoor play equipment
  • Sun loungers or beach chairs
  • Tennis court
  • Tennis equipment
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Indoor play area
  • Key card access
  • Room service
  • Strollers
  • Sun umbrellas
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

195 reviews
9/ 10
很喜欢行政的糟粕醋，每一位服务人员都非常的亲切 旅拍也很棒 虽然购买的是行政但是因为想看海景，前台小姐姐也是尽力满足了，我非常感谢
YAXIN · couple · 2026-10-13

The guest experience

9.8out of 10
195 verified reviews

Loved most

  • Beautiful, spacious rooms with great views
  • Private beach and excellent location
  • Helpful and dedicated staff members (Joe Li, Tony Wong, Jim)
  • Attentive housekeeping
  • Strong amenities (pool, tropical shower, large suites)

Worth knowing — Poor English communication at front desk and slow check-in · Limited number of English-speaking staff (including at breakfast) · Some buildings/rooms show wear from older renovations

How guests scored the stay

  • Cleanliness10.0

    Housekeeping made strong efforts, used translators to accommodate requests and were responsive; no cleanliness complaints reported.

  • Location10.0

    Excellent location with its own quiet bay and private beach; reviewers described the location as ideal and Sanya as beautiful.

  • Amenities10.0

    Strong amenities noted (pool, private beach, spacious suites with multiple bathing options); overall facilities praised.

  • Food and Beverage10.0

    Positive dining experience: Chinese restaurant staff used translation apps and were hospitable; breakfast buffet was good though only a limited number of English-speaking staff were available and very busy.

  • Overall Experience10.0

    Overall strongly positive: beautiful rooms, great location and helpful staff made for an excellent stay, though the experience was marred for some by front-desk communication delays and limited English support.

  • Value for Money9.8

    Standard quality for this hotel tier

  • Room Quality9.6

    Rooms described as beautiful with amazing views and very large apartments (around 80 sqm) with tropical shower; some buildings vary in condition—older wings show visible wear.

  • Service9.0

    Mixed: several front-desk issues (nearly one-hour check-in, limited English-speaking staff, initial refusal to honor Ambassador benefits) lowered the experience, but specific employees (Joe Li, Tony Wong, Jim from bell service) and attentive staff earned high praise for helpfulness and dedication.

Live guest feedback

Guest reviews

Mixed experiences

69% of 13 recent stays rated 8+

9.8195 reviews

  • Guest review

    9/10

    YAXIN · couple · 2026-10-13

    “很喜欢行政的糟粕醋，每一位服务人员都非常的亲切 旅拍也很棒 虽然购买的是行政但是因为想看海景，前台小姐姐也是尽力满足了，我非常感谢”

  • Oasi di relax

    10/10

    Vivisitiamo · solo traveller · 2026-09-18

    “Struttura davvero accogliente, un oasi di puro relax, colazione e cena davvero ottime.”

  • Guest review

    10/10

    Kymbat · solo traveller · 2026-09-04

    “Нас предложили апгрейд до семейного номера, бесплатно. Двухъярусная кровать для деток, бассейн, кабана, инстаграмная ванная😍 Менеджер Дженни просто замечательная, помогала во всем. Такая милая и заботливая! Огромная благодарность ей❤️”

  • Deludente se si vuole fare snorkeling.

    9/10

    Massimo Rodolfo · couple · 2026-08-31

    “Colazione ottima anche per un occidentale. La posizione è decentrata rispetto alla città, comunque raggiungibile facilmente in taxi.”

  • Guest review

    10/10

    MANVEL · extended group · 2026-08-19

    “Локация! Персонал! Чистота! Еда! Сервис!”

  • Très beau cadre mais gâché par un personnel pas impliqué !

    5/10

    olivier · family with children · 2026-08-15

    “Le cadre”

  • Guest review

    10/10

    Aizhan · extended group · 2026-08-15

    “Отель оставил только самые приятные впечатления! 💜 Всё было замечательно: красивый и комфортный номер, чистота, отличный сервис и очень приятная атмосфера. Персонал внимательный и доброжелательный, отдыхать здесь было одно удовольствие. Отдельное спасибо за особенное упоминание JENNIE — для меня это было очень приятно и стало настоящей изюминкой пребывания! 💜 С удовольствием вернусь сюда снова и смело рекомендую этот отель!”

  • I was very disappointed with my stay

    2/10

    Wizards28 · Family · 2026-07-25

    “I really wanted to love this hotel because I trust the InterContinental brand, but unfortunately my experience was disappointing. The biggest issue was communication. I understand that many people in China don’t speak English, and I completely respect that. However, I expected an international luxury hotel to have enough English-speaking staff to assist international guests. Check-in took nearly one hour, which is simply unacceptable. The staff member who checked me in could not communicate in English and was unfamiliar with the InterContinental Ambassador benefits. At first, she also refused to upgrade my room. Around 6:00 PM, there seemed to be only one person at the front desk who could communicate in English, making the process extremely slow and frustrating. That said, I want to recognize the employees who truly made an effort. A huge thank you to Joe Li and Tony Wong. They patiently answered my questions and were the only two front desk staff I encountered who could communicate comfortably in English. Tony was working in the morning, and Joe in the evening, and both were incredibly helpful. I also want to thank Jim from the bell service. He helped arrange my trip to the temple, used a translator to communicate with me, added me on WeChat in case I needed assistance during my stay in Sanya, and even replied to my messages on his day off. I am genuinely grateful for his kindness and dedication. The housekeeping staff also deserve recognition. Although they didn’t speak English, they made every effort to use a translator to ask what I needed, especially since I didn’t require my room to be cleaned every day. Their willingness to help was greatly appreciated. At the breakfast buffet, I noticed only one staff member who could speak English, and she was constantly busy assisting all the non-Chinese guests. She deserves recognition for the excellent job she does. We also had dinner at the Chinese restaurant every evening. The staff consistently used translation apps to communicate with us and always tried their best. Their effort and hospitality were appreciated. The room itself was beautiful with an amazing view, and Sanya is an absolutely beautiful city. My main suggestion to management is to invest in hiring and training more English-speaking staff. Sanya is welcoming more international visitors, and improving communication would greatly enhance the guest experience at an international luxury hotel. If you’re planning to stay here, I recommend downloading a good translation app before you arrive—and bringing plenty of patience.”

  • Guest review

    10/10

    Karolina · family with children · 2026-07-25

    “Nie można nic negatywnego powiedzieć”

  • Luxusresort

    9/10

    Ingolf H. · solo traveller · 2026-07-14

    “ALLES - Es gab keine Abstriche.”

  • великолепный отель. очень красивый. очень большой.

    10/10

    Katsiaryna · couple · 2026-07-09

    “огромные апартаменты, я не шучу) душ, ванная + помещение с тропическим душем, бассейн, своя лоджия. 80 квадратов это дикий восторг. персонал реагировал сразу, внимательный, доброжелательный. месторасположения идеально, со своим личным пляжем в тихой бухте ( а в китае пляж это проблема). мы не могли поверить глазам что на нашем не было людей, и можно везде плавать.”

  • Guest review

    1/10

    Sertan · solo traveller · 2026-06-25

    “Nichts”

  • Good but there is a room for improvement

    7/10

    Iana · couple · 2026-06-20

    “Location”

View all guest reviews

Hotel info and reviews come from third-party sources.