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Sanya

The Ritz-Carlton Sanya, Yalong Bay

Yalong Bay Sanya Hainan, Sanya, 572000

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    The Ritz-Carlton in Sanya offers luxurious and modern rooms with elegant marble flooring and private balconies overlooking the ocean, mangrove, or garden. Each room is equipped with top-notch amenities including flat-screen TVs, DVD players, and a minibar. The en-suite bathrooms feature branded toiletries, a bathtub, and a separate shower, ensuring a comfortable stay for all guests.

  • World-Class Spa and Recreation

    Indulge in ultimate relaxation at The Ritz Carlton Spa, one of the largest spas in the region. Enjoy rejuvenating massages in private treatment rooms, unwind in steam baths, or stay active at the fitness center and beach volleyball courts. The ocean-front wedding chapel adds a touch of romance to any special occasion, while the provision of sunscreens, mineral water, and beach towels ensures a hassle-free beach experience.

  • Gourmet Dining Options

    With 8 dining options, including 4 restaurants offering a variety of cuisines from modern Cantonese to southern Italian dishes and fresh barbecued seafood, guests can embark on a culinary journey at the hotel. Additionally, 3 bars and lounges serve up snacks and drinks, perfect for unwinding after a day of exploration and relaxation.

Experience luxury, relaxation, and culinary delights at The Ritz-Carlton in Sanya. Book now for an unforgettable stay!

HAPPI HIGHLIGHTS

  • Excellent, attentive staff and named employees praised

  • Beautiful location and beach with good sea views

  • Strong amenities: multiple pools, gym and beach access

At the hotel

Popular amenities

138 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Aerobics
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • ATM/cash machine on site
  • Badminton equipment
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Beauty Services
  • Fence around pool
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Heated pool
  • Infinity pool
  • Kids' pool
  • Massage services
  • Outdoor pool
  • Plunge pool
  • Pool bar
  • Pool cover
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool
  • Swimming pool toys

Dining & drinks

  • Bar
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Beach
  • Beachfront
  • Bike tours
  • Cycling
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Golf course
  • Kids' outdoor play equipment
  • Personal trainer
  • Private beach area
  • Sun loungers or beach chairs
  • Sun terrace
  • Table tennis
  • Tennis court
  • Tennis equipment
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Hot spring bath
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking

Guest services

  • Children's playground
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture

Services & essentials

  • BBQ facilities
  • Board games/puzzles
  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Fishing
  • Free WiFi
  • Games room
  • Grocery deliveries
  • Happy hour
  • Indoor play area
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Movie nights
  • Non-smoking throughout
  • Room service
  • Shallow end
  • Strollers
  • Sun umbrellas
  • Themed dinner nights
  • Thermometers for guests provided by property
  • Water slide
  • WiFi available

Review in focus

159 reviews
2/ 10
Нечего
Minavarxoja · family with children · 2026-09-09

The guest experience

8.8out of 10
159 verified reviews

Loved most

  • Excellent, attentive staff and named employees praised
  • Beautiful location and beach with good sea views
  • Strong amenities: multiple pools, gym and beach access
  • Good variety of restaurants and breakfast options (some guests)
  • Clean common areas and well-maintained facilities (reported by some)

Worth knowing — High prices for food and drinks; poor value perceived · Some reports of tired rooms, poor room cleaning and AC odor · Inconsistent restaurant quality and some unfriendly breakfast staff · Beach/sea access impacted by closures/construction and limited signage · Breakfast area loud when busy; sandbar/night bar hours considered too early to close

How guests scored the stay

  • Service10.0

    Consistently strong service noted across reviews: attentive, accommodating staff; praised reception and room service; named staff (e.g., Binish, Tatiana) highlighted for excellent support.

  • Location10.0

    Very positive: lovely beach, beautiful bay and good sea views repeatedly mentioned; convenient access to nearby restaurants/shops was also noted.

  • Amenities10.0

    Strong amenities: multiple pools (including kid pool), gym, beach facilities and varied restaurant options are highlighted as major positives.

  • Food and Beverage9.6

    Generally good but mixed: some guests enjoyed the food and breakfast variety, while others criticized restaurant quality and noisy breakfast room when full.

  • Overall Experience8.8

    Balanced overall impression: excellent service, location and amenities offset issues like high prices, some inconsistent restaurant/cleaning experiences and occasional maintenance concerns.

  • Room Quality8.2

    Mixed: rooms offer good views and comfortable amenities but some guests reported a tired hotel feel, AC odor issues and variable upkeep.

  • Cleanliness7.6

    Mixed reports: some guests praised very clean common areas, while others reported poor room cleaning and an overall 'tired' feel to parts of the hotel.

Live guest feedback

Guest reviews

Mixed experiences

80% of 10 recent stays rated 8+

8.8159 reviews
  • Guest review

    2/10

    Minavarxoja · family with children · 2026-09-09

    “Нечего”

  • Guest review

    9/10

    Thierry · couple · 2026-08-21

    “Personnel très accueillant très volontaire pour vous satisfaire Restaurants excellents notamment le pearl”

  • Heerlijk resort waar je met familie tot rust komt.

    9/10

    Zimin · family with children · 2026-08-17

    “Resort was heel groot en mooi opgezet en je komt hier echt tot rust. De kamers zijn ruim en goed onderhouden.”

  • Relaxed resort great for winding down and properly immersing into the resort with some lovely beach swims.

    10/10

    Sandra · couple · 2026-08-03

    “Good facilities, gym, pools and restaurant choices Staff very attentive and accommodating.”

  • Ritz Carlton Verbesserungswürdig

    8/10

    Sertan · solo traveller · 2026-06-30

    “- Empfang sehr gut auf englisch und kompetent - Zimmerservice sehr gut und Hilfsbereit - Frühstück verschiedene Möglichkeiten und auch western Style vorhanden - Ein Mitarbeiter namens Binish hat uns sehr gut unterstützt. Top Service und vielen Dank Es gibt ein Kinderpool, ein großen Pool und ein weiteren Pool nähe Strand. Der Strand ist sehr schön mit Sand und die Wassertemperatur vom Meer sehr angenehm. Check out auch sehr angenehm.”

  • Сильно уставший отель со слабым сервисом в красивом месте. Больше не вернемся.

    3/10

    Mikhail · couple · 2026-06-08

    “Локация, красивая бухта, удобный бассейн с красивым видом на море. Татьяна, русскоговорящий менеджер рецепции-отлично работала, ответы на все вопросы быстрые и четкие, общение приятное.”

  • Guest review

    10/10

    Erwin · couple · 2026-05-09

    “Amazing service and staff Food also good”

  • Reposant

    8/10

    Julie · couple · 2026-05-09

    “L’établissement est magnifique et très propre”

  • Сдедайте длинный пир в море с лежаками

    10/10

    Denis · couple · 2026-05-08

    “Все было прекрасно, молодцы!”

  • Guest review

    10/10

    DMITRY · couple · 2026-04-25

    “Расположение отеля, завтраки.”

View all guest reviews

Hotel info and reviews come from third-party sources.