Hotelaholic

Shanghai

Andaz Xintiandi, Shanghai, By Hyatt

88 Songshan Road, Shanghai, 200021

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Boutique Hotel in Xintiandi Area

    Discover Andaz Xintiandi Shanghai-a concept by Hyatt, a futuristic boutique hotel in the heart of Xintiandi Area.

  • Modern Amenities and Convenient Location

    Enjoy an indoor pool, fitness center, and free Wi-Fi. Steps away from Xintiandi and South Huangpi Road Subway Stations, explore the city with ease.

  • Elegant Rooms and Relaxing Spa

    Indulge in city-view rooms with high-tech gadgets and complimentary refreshments. Unwind with spa treatments or utilize the business center for a productive stay.

Book your stay at Andaz Xintiandi now!

HAPPI HIGHLIGHTS

  • Great location

  • Attentive service

  • Modern ambiance

At the hotel

Popular amenities

70 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Bar
  • Barber/beauty shop
  • Bike tours
  • Breakfast in the room
  • Breakfast takeaway containers
  • Business center
  • Car hire
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Indoor pool
  • Massage services
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Personal trainer

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking

Guest services

  • Concierge service
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Free WiFi
  • Happy hour
  • Key access
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

534 reviews
9/ 10
we loved everything
Said · extended group · 2026-10-12

The guest experience

8.6out of 10
534 verified reviews

Loved most

  • Great location
  • Attentive service
  • Modern ambiance
  • Clean rooms

Worth knowing — Construction noise · Old room quality · Inconsistent amenities

How guests scored the stay

  • Location9.4

    Consistently highlighted as a major positive aspect across multiple reviews.

  • Service9.3

    Staff were attentive and accommodating, with good reviews for housekeeping.

  • Amenities8.8

    Good amenities like gym and pool mentioned; however, some dissatisfaction with certain features.

  • Value for Money8.6

    Generally positive feedback on value, but some customers expected better quality based on price.

  • Overall Experience8.6

    Overall satisfaction indicated despite some specific issues with cleanliness and service speed.

  • Food and Beverage8.4

    Breakfast received good feedback but one review pointed out a need for more international cuisine.

  • Cleanliness8.1

    Mentioned issues with old room and dusty smell, as well as construction noise.

  • Room Quality7.8

    Mixed reviews; some rooms were described as old and poor quality.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 12 recent stays rated 8+

8.6534 reviews
  • Guest review

    9/10

    Said · extended group · 2026-10-12

    “we loved everything”

  • Guest review

    9/10

    Siyu · solo traveller · 2026-10-08

    “Breakfast tasted very good. The room facilities are a bit dated but reasonably comfortable. Lareina who works in the front desk provided enthusiastic service,check in was pretty easy and fast.”

  • Excelente estancia

    10/10

    Karina · extended group · 2026-10-07

    “Muy buen servicio, excelente ubicación, amplias habitaciones.”

  • Guest review

    9/10

    hongyan · solo traveller · 2026-09-18

    “新天地安达仕果然名不虚传。区位优势拉满,出行逛街很方便。房间整洁,氛围感很好。yuna的服务贴心周到,前台接待从容有礼。整体住得舒心,是来上海的优选之一。”

  • Guest review

    9/10

    Alexandra · couple · 2026-09-17

    “Absolutely perfect location for those who love the French concession area. Andaz-style room design - stylish in a non-boring way. Very fast and efficient room service. Good massage at the spa.”

  • Great

    10/10

    Yossi Konfidan · extended group · 2026-09-07

    “Hotel, ambiance , room , breakfast.”

  • Guest review

    10/10

    Adelinda · solo traveller · 2026-09-05

    “I loved everything about my stay! The hotel was beautiful, clean, comfortable, and the staff were very friendly and welcoming. Everything was perfect, and I would definitely stay here again.”

  • Um hotel da China!!

    10/10

    claudio Roberto · couple · 2026-08-31

    “Tudo”

  • Best location, realxing stay, close proximity to a lot of restaurants & shopping in Shanghai.

    9/10

    Anna Theresa · extended group · 2026-08-28

    “Location, the helpful staff & the complimentary drinks and light snacks in the lobby every afternoon. Summer frim the front desk is very friendly & efficient.”

  • Guest review

    10/10

    saeid · solo traveller · 2026-08-20

    “Best location best service”

  • Guest review

    10/10

    Leonardo · solo traveller · 2026-08-15

    “The staff was great and Summer from the front office was extremely professional and helpful”

  • Excellent location, better options available for the price

    8/10

    Ahmed · family with children · 2026-08-13

    “Location, friendly staff and amenities. Bathroom was big and clean.”

Hotel info and reviews come from third-party sources.