Hotelaholic

Shanghai

InterContinental Shanghai Wonderland by IHG

5888 Chenhua Road, Songjiang District, Shanghai, 201619

8.8 Excellent192 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    InterContinental Shanghai Wonderland, an IHG Hotel, nestled in Songjiang, offers a lavish stay with a fitness center, free parking, and serene garden views. Indulge in exquisite dining at the on-site restaurant and unwind at the bar, indoor pool, and sauna.

  • Wellness Retreat

    Guests can pamper themselves at the spa center or enjoy a relaxing buffet, continental, or Italian breakfast. The hotel also provides room service, a 24-hour front desk, and currency exchange for convenience.

  • Convenient Location

    Located just 31 km from Shanghai South Railway Station and 24 km from Shanghai Hongqiao International Airport, this hotel is a perfect blend of luxury and accessibility.

Book now for an unforgettable experience at InterContinental Shanghai Wonderland, an IHG Hotel.

HAPPI HIGHLIGHTS

  • Friendly and helpful staff

  • Unique location and experience

At the hotel

Popular amenities

84 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Bar
  • Broadcast Live sport events
  • Business center
  • Cashless payment available
  • CCTV in common areas
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Indoor pool
  • Massage services
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Wheelchair accessible

Guest services

  • Children's playground
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour/class on local culture

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Free WiFi
  • Indoor play area
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Room service
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

192 reviews
10/ 10
Nature was a incredible
Tuvshinzaya · couple · 2026-09-13

The guest experience

8.8out of 10
192 verified reviews

Loved most

  • Friendly and helpful staff
  • Unique location and experience

Worth knowing — Issues with cleanliness · Limited Halal food options

How guests scored the stay

  • Service9.4

    Staff is consistently described as friendly and helpful across multiple reviews.

  • Overall Experience9.4

    Guests expressed finding the experience unique and unforgettable overall.

  • Room Quality9.2

    Rooms are described as gorgeous and spacious, contributing positively to the stay.

  • Location8.9

    Stunning location with great views, despite being far from the city center.

  • Amenities8.9

    Unique amenities were highlighted, but some areas for improvement noted.

  • Value for Money8.9

    Generally decent pricing for the experience offered, despite some complaints.

  • Cleanliness7.9

    Multiple negative sentiments regarding cleanliness including dirt and cobwebs mentioned.

  • Food and Beverage7.9

    Complaints about limited Halal options and average dinner quality were noted.

Live guest feedback

Guest reviews

Mixed experiences

40% of 10 recent stays rated 8+

8.8192 reviews

  • Guest review

    10/10

    Tuvshinzaya · couple · 2026-09-13

    “Nature was a incredible”

  • Guest review

    7/10

    Frances · family with children · 2026-08-22

    “Architecture”

  • Guest review

    8/10

    Richard Uy Lim · solo traveller · 2026-08-10

    “Love the whole experience as the hotel is a totally different or unique.”

  • Ruinierte Urlaubsüberraschung und respektloser Service - Weit unter 5-Sterne- Niveau

    4/10

    Haas · solo traveller · 2026-08-10

    “Die Umgebung und die Natur rund um das Hotel sind absolut bewundernswert und beeindruckend. Zudem waren einige Mitarbeiter sehr freundlich und haben uns unkompliziert bei unseren Taobao-Bestellungen geholfen. Ein großes Plus war auch, dass die Getränke und Teebeutel im Zimmer immer zuverlässig aufgefüllt wurden. Ein ganz besonderes Lob geht an die Putzfrau Ma Dongyan – sie ist die liebste Mitarbeiterin des gesamten Hauses, leistet hervorragende Arbeit und sollte für ihren unermüdlichen Einsatz definitiv eine Beförderung erhalten! Auch die optische Sauberkeit der Zimmer war bei der Ankunft in Ordnung.”

  • Guest review

    10/10

    CHRISTOS · couple · 2026-08-08

    “The show at night was beautiful!”

  • Никогда больше туда не поедем

    5/10

    Aleksandr · extended group · 2026-08-05

    “Отель неплохой, красивый, уютный”

  • A truly unique hotel surrounded by breathtaking nature. We will definitely be back! ⭐⭐⭐⭐⭐

    10/10

    Nikolai · family with children · 2026-07-21

    “This is one of the most unique and beautiful hotels we have ever stayed at. The surrounding scenery is absolutely breathtaking, and spending time here was a truly unforgettable experience. The hotel is surrounded by beautiful nature, and there are great parks and entertainment areas for children, making it an excellent destination for families. The rooms were spotless, housekeeping was excellent, and the room was cleaned regularly. The staff were always friendly, welcoming, and ready to help with anything we needed. The hotel is located quite far from downtown Shanghai, but that was exactly what we were looking for. We chose it for its beautiful natural surroundings and enjoyed three wonderful days away from the busy city. We would definitely love to come back.”

  • Guest review

    5/10

    Abdelaziz · family with children · 2026-07-18

    “To be fair, the hotel is new. However, the service and the way the staff dealt with us were extremely poor. My reservation was for two King Rooms on a high floor, from 15/07/2026 to 19/07/2026. The incident started as soon as we arrived at the hotel. A front desk employee named Bruce tried to sell me a dinner package, and together with the dinner he offered to upgrade our room for RMB 2,000 for all four nights. When I refused the offer, he persuaded me by saying that he would give me a special discount: I would pay RMB 2,000 for only one night, and he would upgrade my room for the remaining nights. We are a family of four (2 adults and 2 children). Since the hotel did not have any room that could accommodate four guests, I booked two rooms. On 27/06/2026, I sent a message to the hotel requesting that the two rooms be located next to each other, and they replied confirming that they would arrange this. However, after agreeing to the room upgrade, I was informed that there were no adjacent rooms available. Please note that I had already paid the additional RMB 2,000 for the dinner package. When I complained, I was told that one of the benefits of the room upgrade was being on the 13th floor, in the middle section of the building, where the light show could be viewed more clearly. Instead, I was surprised to find that the two upgraded rooms were located at the far corner of the floor, with no clear view at all. When I went back to the front desk and spoke with the front office manager, her response was: “What do you want us to do to make you satisfied?” Is this really an appropriate response from a front office manager? The only positive thing about this hotel is that I requested to shorten my stay from four nights to two nights, and they approved my request.”

  • Guest review

    3/10

    Светлана Яновская · solo traveller · 2026-07-17

    “Отель, футуристичный, красивый. Больше сказать мне нечего расположен очень далеко от города при бронировании через Букин и полной оплаты, у меня запросили ещё деньги полную оплату и сказали, что типа через Букин вернётся, вот уже третий день показ Букина денег нет находится очень. И за 3 чел заплатила наличкой 2550. Хорошо сто хоть была такая сумма Далеко от центра в Шанхая, такси вызвать невозможно, чтобы уехать оттуда. Вход в ресторан именно платный стоит порядка 800 юаней человека, этот комплексный обед на 2 часа запускают в отдельную комнату, чтобы посмотреть на 3 рыбки, вообще не стоит ни своих денег, ни потраченного времени.2 звезды.”

  • 从未住过如此糟糕的五星级酒店

    3/10

    Lijuan · solo traveller · 2026-07-04

    “服务员态度不错”

View all guest reviews

Hotel info and reviews come from third-party sources.