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Shanghai

Jing An Shangri-La, Shanghai

1218 Middle Yan'an Road, Shanghai, 200040

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities and Services

    Jing An Shangri-La, West Shanghai offers a range of luxurious amenities, including a spa, indoor pool, and gourmet dining options. The property's elegant design and spacious guestrooms provide a comfortable and stylish stay for guests.

  • Convenient Location

    Situated in the heart of Jing’an District, the hotel is just a short walk from popular attractions and public transportation, making it an ideal choice for both leisure and business travelers. With easy access to the subway station and major airports, guests can explore the city with ease.

  • Dining Excellence

    Guests can indulge in a culinary journey at the hotel's western-style and Chinese restaurants, each offering a unique dining experience. From international cuisines to contemporary Chinese dishes, there is something to satisfy every palate at Jing An Shangri-La, West Shanghai.

Experience luxury and convenience at Jing An Shangri-La, West Shanghai. Book your stay now for an unforgettable hotel experience.

HAPPI HIGHLIGHTS

  • Excellent customer service

  • Great location

  • Clean and spacious rooms

At the hotel

Popular amenities

62 listed
  • 24-hour front desk
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
  • Bar
  • Beauty Services
  • Board games/puzzles
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Indoor pool
  • Manicure
  • Massage services
  • Pedicure
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Personal trainer

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Shuttle service

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Family rooms
  • Free WiFi
  • Non-smoking throughout
  • Room service
  • WiFi available

Review in focus

584 reviews
10/ 10
Tout
VALERIE · couple · 2026-10-22

The guest experience

9.8out of 10
584 verified reviews

Loved most

  • Excellent customer service
  • Great location
  • Clean and spacious rooms

Worth knowing — Breakfast organization · Room size and cigarette smell on floors

How guests scored the stay

  • Service10.0

    The customer service was beyond excellent, with friendly and helpful staff.

  • Location10.0

    Great location, can easily access shopping and dining.

  • Overall Experience10.0

    Overall it exceeded my expectations, and would recommend to others.

  • Cleanliness10.0

    Everything was clean and fairly new and didn’t feel run down.

  • Room Quality10.0

    Rooms were spacious with blackout curtains and beautiful views.

  • Amenities10.0

    The gym and pool were very nice, although the pool was closed for servicing.

  • Value for Money9.5

    Overall a good experience, but some expectations on room size were not met.

  • Food and Beverage9.0

    Breakfast organization could be improved, and there is a lack of non-Chinese choices.

Live guest feedback

Guest reviews

Remarkably consistent

91% of 11 recent stays rated 8+

9.8584 reviews
  • Excellent séjour dans cet hotel très bien situé

    10/10

    VALERIE · couple · 2026-10-22

    “Tout”

  • 很棒

    9/10

    Ching Jung · extended group · 2026-10-22

    “地理位置非常優越,周邊餐飲和逛街選擇都相當豐富,生活機能極佳。房間內部裝潢質感很好、維護得很棒。早餐除了常規餐廳外,也很推薦加價升級到 55 樓的高空餐廳,不僅氛圍清幽、環境安靜許多,整體用餐體驗也大幅提升,非常滿意”

  • 非常棒!

    9/10

    Yunfang · family with children · 2026-10-14

    “地理位置优越,环境舒适!服务态度很棒!”

  • Spot on!

    10/10

    Emily · couple · 2026-10-13

    “The receptionists were very helpful and friendly, the cleaning work force was doing a very good job, the front door porters were very helpful too. We will go back to visit once in Shanghai. The staff is Horizon Club worked very hard to make sure everything was working smoothly.”

  • Great hotel and will be my number one choice Shanghai hotel.

    10/10

    Ada · couple · 2026-10-13

    “The neighbourhood is charming and is a convenient location close to public transportation. The Horizon was best value providing breakfast, afternoon tea and happy hours.”

  • Un bel hotel bien placé mais un petit déjeuner décevant, tout comme le personnel

    7/10

    CHRISTOPHE · solo traveller · 2026-10-10

    “L'emplacement, la salle de gym, la chambre”

  • Great location!

    8/10

    FM · solo traveller · 2026-10-07

    “excellent location connected with a large shopping mall and subway station. Good breakfast great view of the city.”

  • Guest review

    9/10

    Daniel · couple · 2026-09-19

    “All area is brightly light up from entrance to lobby, room that give a nice safe feeling.”

  • Guest review

    8/10

    Felix Alfano · solo traveller · 2026-09-14

    “Lo standard di Shangri-La è sempre alto”

  • Good

    9/10

    Vikas · solo traveller · 2026-09-05

    “Location and view”

  • 非常好

    10/10

    Wen · family with children · 2026-09-03

    “员工服务热情, 地理位置非常好,可以直接进入嘉里中心,购物非常方便。房间很大,床品舒适。”

View all guest reviews

Hotel info and reviews come from third-party sources.