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Shanghai

JW Marriott Shanghai at Tomorrow Square

399 Nanjing West Road, Shanghai, 200003

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

Luxurious Accommodation with Stunning Views

  • 1. Premier Location

    Situated in Tomorrow Square by People's Square, JW Marriott Hotel offers breathtaking views of Shanghai. Close proximity to Nanjing Road and Xintiandi makes it a perfect choice for exploring the city.

  • 2. Exceptional Amenities

    Enjoy the indoor and outdoor pools, 24-hour fitness centre, library, and sauna facilities. Stay connected with free Wi-Fi in the lobby and indulge in a variety of dining options including Cantonese delicacies at Wan Hao Chinese Restaurant.

  • 3. Premium Services

    Experience luxury with a travel option to the airport in a lavish car. The spacious rooms with large windows, flat-screen TV, and elegant bathrooms ensure a comfortable stay. Don't miss the chance to savor steak and lobsters at JW’s California Grill.

Book your stay at JW Marriott Shanghai at Tomorrow Square for an unforgettable experience!

HAPPI HIGHLIGHTS

  • Great location

  • Good service

At the hotel

Popular amenities

89 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Breakfast in the room
  • Car hire
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Outdoor pool
  • Outdoor pool - seasonal
  • Pool with view
  • Rooftop pool
  • Sauna
  • Steam room
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Sun loungers or beach chairs
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Shuttle service
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Family rooms
  • Free WiFi
  • Happy hour
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Sun umbrellas
  • Toilet with grab rails
  • WiFi available

Review in focus

888 reviews
9/ 10
Location and view of the park was wonderful. Breakfast was really good and full of plenty of options.
Pip · couple · 2026-10-15

The guest experience

9.2out of 10
888 verified reviews

Loved most

  • Great location
  • Good service

Worth knowing — Communication issues · Cleaning staff performance

How guests scored the stay

  • Location10.0

    Excellent location with stunning views.

  • Overall Experience10.0

    Generally positive experience with minor issues.

  • Service9.8

    Overall good service, but some issues with communication.

  • Room Quality8.8

    Rooms were generally good but had some issues with cleaning.

  • Amenities8.8

    Standard amenities provided, but breakfast variety could improve.

  • Value for Money8.8

    Good value but high deposit required.

  • Food and Beverage8.8

    Breakfast was decent but not abundant.

  • Cleanliness8.3

    Room cleaning staff displayed lack of diligence.

Live guest feedback

Guest reviews

Mixed experiences

85% of 13 recent stays rated 8+

9.2888 reviews
  • Wonderful stay - Justin (concierge) was really helpful at arranging a private tour which was excellent

    9/10

    Pip · couple · 2026-10-15

    “Location and view of the park was wonderful. Breakfast was really good and full of plenty of options.”

  • Amazing hotel , 10/10

    10/10

    Deborah · couple · 2026-10-07

    “We loved everything about this hotel. The location. The staff went above and beyond . The room was amazing, the views were stunning . The whole place is spotlessly clean. The breakfast buffet is fantastic with so many choices .”

  • Comfortable and affordable luxury

    10/10

    Arthur · solo traveller · 2026-09-12

    “Good room fit out”

  • Guest review

    1/10

    Barcelona · solo traveller · 2026-09-03

    “Ubicacion”

  • Guest review

    8/10

    TAT Chi · solo traveller · 2026-08-29

    “Steps from attraction”

  • Guest review

    8/10

    TAT Chi · solo traveller · 2026-08-29

    “Prime location”

  • Jakość obsługi przekracza oczekiwania

    10/10

    Robert · couple · 2026-08-25

    “Już sama marka JW Marriott jest gwarancją jakości. W przypadku tego hotelu gwarancja ta ulega dalszemu wzmocnieniu ze względu na fantastyczny - nawet jak na warunki tej sieci - personel. Obsługa jest miła, sympatyczna i pomocna. Same plusy. Trudno az wszystko wyliczyć - śniadania są doskonałe, okolica idealna i jak w całych Chinach - oczywiście bezpieczna.”

  • Guest review

    1/10

    asma · solo traveller · 2026-08-22

    “المكان حلو”

  • Guest review

    10/10

    Michelle · solo traveller · 2026-08-22

    “Everything! Everyone including the restaurant staff, together made the overall experience pleasant. However, I MUST specifically thank the following amazing wonderful encounters I have had with these now special people: Rachel at the highest library in the World. :-) She is sooooo accommodating and is truly an exceptional person for making guests feel that special. I believe she initiated the series of activities which made my heart flatter as I casually mentioned it is my birthday. Then came the flutter of activities. This makes me smile now that I am recalling the activities. To catch me in the room to present me with the surprise birthday 🎂 cake. So playfully yet so professional. Monica who checked us in on day 1. Claire with her smooth professional and efficient impact with the warm smile. Thank you and the team for the delicious birthday cake and the nice touch of the JW Marriott Teddy/Mascot.(Lion and Eagle as we have now come to know mean bravery and freedom) 😀 Vera Wu, our bell girl and a big, big shout out to our super, super top Concierge Champions John and Justin who repeatedly got us taxis, massage parlours, and top dining recommendations, and everything else from directions, sim cards. They are proud to serve the patrons of the hotel! We felt that in our interactions with them. And as we checked out, Iris who gave us tips on future China visits all go deep in creating the connection that we now have with JW Marriott. To the Management you have a great team !!!!. Please cherish them! The rooms have been a pleasant surprise! So high up in the sky, it felt like we were flying. We didn't need to go to the Shanghai Tower at least not just for the view. The Bund view was visible from our bed :-). I fell in love with Shanghai!”

  • Fantastic hotel in great location.

    10/10

    Katie · couple · 2026-08-16

    “Great location and good food choices in restaurants.”

  • The staff were very friendly and helpful. The room was very clean and met our needs."

    9/10

    Masoud · extended group · 2026-08-14

    “We enjoyed the location and the room was very clean and met our needs.”

  • The room was very clean and met our needs."

    9/10

    Masoud · extended group · 2026-08-14

    “We enjoyed the location the staff were very friendly and helpful.”

  • 수영장 빼고 괜찮은 호텔

    9/10

    Youngshin · couple · 2026-08-13

    “직원들이 친절하고 조식 먹을 때도 뷰가 아름다웠고 음식 종류가 많고 맛있었어요. 위치도 넘 좋음. 이 호텔은 헬스장이 잘 돼 있음. 호텔 룸에서 도시를 내려다 볼 수 있고 창문이 깨끗하게 잘 관리 되고 있었고 청소 서비스도 좋았음. 연식이 있지만 시원하고 무난한 호텔”

View all guest reviews

Hotel info and reviews come from third-party sources.