Experience a blend of luxury and comfort at Novotel Shanghai Qingpu Excellence. With a range of amenities including a fitness center, kids' club, and sun terrace, this hotel is perfect for families and travelers seeking relaxation. Indulge in a variety of dining options at the on-site restaurant serving American, Chinese, Japanese, and local cuisine. Start your day with a delicious buffet or Asian breakfast. Conveniently located near major attractions, this is the ideal choice for your stay in Shanghai.
For a memorable and convenient stay at Novotel Shanghai Qingpu Excellence, book now!
✦HAPPI HIGHLIGHTS
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Location not great
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Basic breakfast
At the hotel
Popular amenities
65 listed
24-hour front desk
24-hour security
Air conditioning
Breakfast in the room
Breakfast takeaway containers
Cashless payment available
CCTV in common areas
CCTV outside property
Concierge service
Contactless check-in/check-out
View all amenities
Pools & wellness
Fitness/spa locker rooms
Dining & drinks
Delivered food - securely covered
Food delivered to guest room
Fruits
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Fitness center
Fitness classes
Fitness facilities
Outdoor furniture
Sun terrace
Yoga classes
Rooms & comfort
Heating
Non-smoking rooms
Safety & cleanliness
Fire extinguishers
First aid kit available
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Property cleaned by professional cleaning companies
Safety deposit box
Screens / Barriers between staff and guests for safety
Security alarm
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Free Parking
Lift / Elevator
Parking
Guest services
Express check-in/check-out
Fax/photocopying
Invoice provided
Kids' club
Laundry
Laundry washed per local authority guidelines
Lockers
Luggage storage
Meeting/banquet facilities
Private check-in/check-out
Tour desk
Services & essentials
Daily housekeeping
Designated smoking area
Face masks for guests available
Family rooms
Key access
Key card access
Mobile app for room service
Non-smoking throughout
Packed lunches
Room service
Review in focus
27 reviews
4/ 10
熱水很快，水量強
品郁 · extended group · 2026-01-19
The guest experience
10.0out of 10 27 verified reviews
Loved most
Location not great
Basic breakfast
Worth knowing — Reception service issues · Overcharging for stay · Poor internet connectivity
How guests scored the stay
Cleanliness10.0
Issues with room condition and no internet connection.
Service10.0
Reception was slow to resolve issues with room access.
Location10.0
Not great; requires taxis for transportation.
Room Quality10.0
Room is okay, but connectivity issues affect experience.
Amenities10.0
Basic amenities; Wi-Fi signal is poor.
Value for Money10.0
Overcharged for nights not stayed, indicating disorganization.
Food and Beverage10.0
Breakfast is quite basic.
Overall Experience10.0
Mixed feelings due to poor service and other issues.
Live guest feedback
Guest reviews
Mixed experiences
55% of 20 recent stays rated 8+
10.027 reviews
追求低價可入住
4/10
品郁 · extended group · 2026-01-19
“熱水很快，水量強”
Good experience
10/10
gioaba95 · Business · 2025-09-27
“I'm in Shanghai for work and accommodation in this hotel. The staff is very friendly and helpful. Ike in particular helped me, a kind and fast guy who immediately solved my problem during meals.
The hotel is nice, clean, offers both the gym and a laundry area. The rooms are spacious and the beds are comfortable.”
Look for another option
4/10
Cássio · extended group · 2025-09-18
“The location isn't great; you have to take a taxi everywhere. Breakfast is quite basic. The room itself is okay, but there's no internet connection.”
Guest review
10/10
Yu Cheng · 2025-07-27
“整體來說非常的棒！
如果床可以再軟一點會更好！
但仍然不影響很棒的體驗！”
唐餐厅
10/10
_Z5965RA · Friends getaway · 2025-04-19
“The cleanliness of the room was impeccable, every nook and cranny was clean and comfortable, and the breakfast buffet was more than expected. When dining in the restaurant, I felt full of experience, especially Miss Lucy in the restaurant was super enthusiastic, always paying attention to the needs of guests, cleaning the table in time, and directly filling the service details, which was a great feeling!”
Overall we enjoyed our stay at the hotel.
7/10
Wendy · young couple · 2025-03-31
“Room was large and beds extra large. Staff were super helpful and friendly and had good English. Local shops for drinks and snacks.”
Overall a nice hotel.some food options very close. Great shopping centre about 4km away.
8/10
Paul · family with young children · 2025-03-06
“Very clean and modern. Spacious rooms”
Disappointing
4/10
Dnc · review category business travellers · 2024-09-30
Not good enough for the value.
2/10
Mohannad · review category business travellers · 2024-07-23
“Breakfast and the food court were great, the room were cleaned, and had goosed ventilation.”
Superb
9/10
Mohsin · review category business travellers · 2024-05-23
Superb
9/10
Mohsin · review category business travellers · 2024-05-23
Very good
8/10
Mohsin · review category business travellers · 2024-05-01
Very good
8/10
Stephan · review category business travellers · 2024-04-28
Very good
8/10
Ehab · review category business travellers · 2024-04-18
“The room is very comfortable and the staff is very helpful. It is near the exhibition where I go most of the days”
Guest review
8/10
Isela · 2024-04-01
“Personal at the hotel does not talk English so it's difficult to communicate. The air conditioner of the room didnt cool the room enough, it didnt go below the 21°C so on hot days it's not conveniente.
Other than that room is clean and nicely located, my stay was pretty good.
”
New Hotel That Needs Some Improvements
6/10
740mareer · Couples · 2024-03-28
“It's way out of town but has a few local restaurants, a bar and cafe very close. Good shower and comfortable beds and the first to have a string line in the bathroom for hanging clothes. But... The room was hot and the aircon didn't work, we had to get a fan, open the window the tiny bit we could and leave our door open to cool the room down, I also had to repeat this at 1am when I woke to the temperature unbearably hot again. The staff were very helpful and tried to offer solutions but they really just need to get the aircon working. Breakfast was also a letdown, cereal was all of the sugary varieties, no bacon or pastries.”
Stylist hotel, room and amenities. Breakfast buffet was a let down.
6/10
mackenziewinter · Friends getaway · 2024-03-06
“We visited this hotel as apart of a tour group. For the most part it ticks all box’s, except the breakfast buffet. There is very little variety, and it is overwhelmingly busy regardless of the time you get down. The bread provided is stale, and there seems to be more vegetables than actual food. This was by far the worst breakfast in china I have had so far, and being the last place I’ll be staying before I depart, is beyond disappointing. Being this a staple hotel, and the most ambitious of the entire tour, this was certainly a major let down. Breakfast is supposed to make your day, not ruin it. Do better.”
Superb
9/10
Paul · young couple · 2023-12-08
“It was just all about right, good location”
Pleasant
6/10
Anonymous · review category business travellers · 2023-12-02
Way out of town
6/10
JElliot32 · Friends getaway · 2023-10-07
“We stayed in this hotel as part of group tour and in many regards it ticks all the right boxes: it is new, the rooms are spacious and clean (including the biggest bed I think I have ever seen), the lifts are fast and whisper quiet and reception was very efficient. Excellent selection at the smorgasbord breakfast.
However, the downside - and it was a big one for us - is its distance from historic downtown Shanghai - the Bund, Nanking Road, the river, Shanghai Tower and the skyscrapers in the 'new' Pudong area. The hotel is located on the far western outskirts of metro Shanghai in a nondescript residential and industrial area. It has no character at all. Getting to and from central Shanghai' by coach (as our group did over several days) on the city's totally overloaded freeway system took anything from 60 to 90 minutes. Shanghai is one of the great world cities - and you can sense that when you're say on the Bund. The pulse is palpable. At Qingpu you may as well be in some anonymous Chinese town. Excitement is the last thing that comes to mind. ”
