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Shanghai

Shangri-La Qiantan, Shanghai

551 Haiyang West Road, Shanghai, 200124

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations and Amenities

    The Shangri-La Qiantan, Shanghai, nestled in The New Bund International Business District, offers 585 guestrooms, 4 specialty restaurants and bars, and extensive wellness and event spaces. The hotel's design seamlessly blends Shanghainese culture with natural elements, providing a sensory experience like no other.

  • Culinary Delights

    Indulge in a variety of dining experiences at the hotel. From global delicacies at QT Kitchen to luxurious Huaiyang cuisine at Shangri-La Jiangnan Wok, the culinary offerings cater to every palate. GardenLab offers a tranquil botanical garden ambiance for savoring herb-inspired cocktails and fine wines, while QT Lounge provides a relaxing setting for premium teas and pastries.

  • Prime Location and Leisure Facilities

    Located by the Huangpu River, guests can enjoy the vibrant urban setting and verdant riverside parks. With over 2,000 square meters of wellness facilities and 7,000 square meters of event spaces, Shangri-La Qiantan is the perfect destination for both leisure and business travelers.

Experience the epitome of luxury and comfort at Shangri-La Qiantan, Shanghai. Book your stay now for an unforgettable experience!

HAPPI HIGHLIGHTS

  • Friendly and professional service

  • Spacious rooms with great views

  • Wide selection of amenities and dining options

At the hotel

Popular amenities

78 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Beauty Services
  • Breakfast in the room
  • Breakfast takeaway containers
  • Car hire
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Indoor pool
  • Manicure
  • Massage services
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Personal trainer
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Face masks for guests available
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Room service
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

204 reviews
6/ 10
It is a big hotel with a lot of amenities.
Adrian · family with children · 2026-10-20

The guest experience

9.4out of 10
204 verified reviews

Loved most

  • Friendly and professional service
  • Spacious rooms with great views
  • Wide selection of amenities and dining options

Worth knowing — Limited vegetarian food options · Some issues with check-in process

How guests scored the stay

  • Service9.7

    Staff were professional and friendly throughout the stay.

  • Overall Experience9.6

    Enjoyed the stay and would return, high praise overall.

  • Room Quality9.5

    Rooms were spacious, well-designed and high-tech.

  • Amenities9.5

    Great gym and other facilities mentioned positively.

  • Location9.4

    Conveniently located near offices and shopping options.

  • Food and Beverage9.3

    Breakfast had a wide selection, generally well-received.

  • Cleanliness9.2

    No specific issues mentioned regarding cleanliness.

  • Value for Money9.1

    Overall a good experience for the price point.

Live guest feedback

Guest reviews

Consistent

90% of 10 recent stays rated 8+

9.4204 reviews
  • A great brand hotel but needs better maintenance.

    6/10

    Adrian · family with children · 2026-10-20

    “It is a big hotel with a lot of amenities.”

  • Perfect business stay.

    10/10

    Bart · solo traveller · 2026-09-04

    “Clean, modern, stylish, … very convenient for business trip. Pool and gym top.”

  • Perfecte zakentrip

    10/10

    Bart · couple · 2026-09-02

    “Mooi, hygiënisch, service, …”

  • Wonderful.

    10/10

    Alexander · solo traveller · 2026-08-28

  • Three day stay for work, close to the mall, restaurants and the gym was well appointed.

    10/10

    Michael · solo traveller · 2026-07-12

  • Pleasant stay

    10/10

    jimel2026 · Family · 2026-06-29

    “The hotel is beautiful, the breakfast was delicious, the massage was excellent, and Nataly was always helpful, giving us recommendations on where to go in the surrounding area and making us feel like we were receiving very personalized service. Such a wonderful stay”

  • Really lovely stay

    10/10

    Pauline · solo traveller · 2026-06-23

    “Great room and views. Excellent service especially from the restaurant and reception.”

  • Helpful staff

    10/10

    everleaf · Couples · 2026-06-18

    “Kunkka was very nice and patient and helped finding my parcels and handling the delivery. I find him very professional and it’s easy to communicate with him.”

  • When 5 stars is actually 5 stars;)

    10/10

    christianjF5438FP · Business · 2026-06-17

    “⭐⭐⭐⭐⭐ 5/5 My stay at the Shangri-La Hotel Shanghai was outstanding from start to finish. From the moment I arrived, every aspect of the experience was first class. The hotel itself is beautiful, the service is impeccable, and the staff genuinely make you feel valued as a guest. I would especially like to recognise Nataly, a member of the international team, who went above and beyond to make my stay memorable. She was incredibly helpful with bookings, arranging taxis, and providing excellent local recommendations. Nothing was too much trouble, and her professionalism and kindness made a real difference to my visit. I would also like to highlight the fantastic team at the Lobby Lounge. Judy, in particular, made us feel incredibly welcome and was wonderful at keeping us entertained from the other side of the bar. Her warm personality and excellent service created a great atmosphere and made our evenings even more enjoyable. A huge thank you to the entire Shangri-La Shanghai team for delivering such a high standard of hospitality. I would highly recommend this hotel and look forward to returning.”

  • Guest review

    9/10

    Chan Pang · couple · 2026-06-12

    “位置優越,樓下就是太古里,應有盡有。 房間不算大但足夠舒適,景觀很好。”

View all guest reviews

Hotel info and reviews come from third-party sources.