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Shangri-La

Shangri-La Resort Shangri-La

No. 1, Chicika Street, Shangri-La, 337009

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Shangri-La Resort, Shangri-La offers 228 cosy guest rooms designed in Yunnan and Tibetan style, each with stunning mountain or garden views, air conditioning, flat-screen TV, and minibar.

  • Convenient Location

    Situated in the heart of Shangri-La, the hotel is within walking distance to Ganden Sumtseling Monastery, Longtan Lake Park, Dukezong Ancient Town, local markets, and shopping streets. Shangri-la Airport is just a 12-minute drive away.

  • Exceptional Facilities

    Enjoy top-notch amenities such as a swimming pool, gym, billiards, and table tennis. The resort also provides free airport transfer service upon request, ensuring a seamless travel experience.

Experience the perfect blend of luxury, convenience, and comfort at Shangri-La Resort, Shangri-La. Book your stay now for an unforgettable getaway!

HAPPI HIGHLIGHTS

  • Attentive and hospitable service staff

  • Beautiful decor and great location

  • Excellent amenities including oxygen lounge

At the hotel

Popular amenities

94 listed
  • 24-hour security
  • Air conditioning
  • ATM/cash machine on site
  • Auditory guidance
  • Babysitting/child services
  • BBQ facilities
  • Bike tours
  • Billiards
  • Breakfast in the room
  • Breakfast takeaway containers
View all amenities

Pools & wellness

  • Fence around pool
  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Massage services
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness facilities
  • Garden
  • Personal trainer
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Hot spring bath
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Street parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key card access
  • Mobile app for room service
  • Packed lunches
  • Picnic area
  • Room service
  • Themed dinner nights
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

73 reviews
5/ 10
The location of the hotel is convenient
herberthofer · couple · 2026-10-24

The guest experience

9.0out of 10
73 verified reviews

Loved most

  • Attentive and hospitable service staff
  • Beautiful decor and great location
  • Excellent amenities including oxygen lounge

Worth knowing — Room had a slight smell · Lack of hand washing liquid in washrooms · Not all breakfast dishes labeled properly

How guests scored the stay

  • Service9.3

    Staff were noted to be hospitable and attentive, enhancing the overall service experience.

  • Location9.3

    The hotel is centrally located with good access to tourist attractions.

  • Amenities9.3

    Excellent amenities were highlighted, including an oxygen lounge for acclimatization.

  • Value for Money9.3

    Highly recommended for the overall value based on the experience shared.

  • Overall Experience9.3

    The overall stay was described as magnificent, exceeding expectations.

  • Room Quality8.8

    Rooms are well appointed although some minor issues were reported with windows and smell.

  • Food and Beverage8.8

    Breakfast variety praised, but some items lacked proper labeling, affecting the rating.

  • Cleanliness8.3

    A negative observation was made about a smell in the room which affected the cleanliness perception.

Live guest feedback

Guest reviews

Consistent

67% of 9 recent stays rated 8+

9.073 reviews
  • A hotel thats well past its glory and based on my service experience never ever a 5 star hotel

    5/10

    herberthofer · couple · 2026-10-24

    “The location of the hotel is convenient”

  • Guest review

    10/10

    rawyah · couple · 2026-10-23

    “النظافه والتعامل والموقع وبوفيه الافطار”

  • Comfortable, and centrally located.

    7/10

    Penelope · family with children · 2026-09-16

    “The location was good, and the rooms were comfortable.”

  • Шикарный отель

    10/10

    Oleg krylov · extended group · 2026-09-01

    “Из плюсов - шикарный отель, настоящая полноценная пятерка. Есть все, что пожелает душа: бассейн, фитнес, кофейня, рестораны и т.д., номера просторные с отличными видами, уборка прекрасная, завтраки отменные. Придраться особо не к чему”

  • Comfortable stay

    10/10

    Piotr · family with children · 2026-08-04

    “very good dinner buffet, swimming pool, jacuzzi, oxygen in the rooms”

  • Comfortable for a family of four.

    9/10

    Ann · family with children · 2026-07-20

    “Great customer service. Our stay was comfortable.”

  • Perfect

    10/10

    Vichuda · family with children · 2026-07-04

    “front staff was warm and welcoming.. we had altogether 5 rooms and both Lynn and Anne was efficient and checked us in in a breeze.. love love it here.. the hotel deco was on point with being in shangrila. Breakfast was lovely and of high standard considering being in this part of the world..”

  • Guest review

    10/10

    Hang · family with children · 2026-06-22

    “员工很热情友好”

  • Guest review

    7/10

    Yin sze · extended group · 2026-06-14

    “Nice and clean rooms with good facilities”

Hotel info and reviews come from third-party sources.