Hotelaholic

Shenzhen

ANDAZ SHENZHEN BAY, BY HYATT

2600, Keyuan South Road, Shenzhen, 518052

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities

    Enjoy the indoor pool, sauna, and fitness center. Unwind at Bar 1919, one of three restaurants, or opt for 24-hour room service and a coffee shop/cafe.

  • Event Spaces

    4176 sq ft of event space, conference facilities, and a cruise ship terminal shuttle cater to all your event needs.

  • Stylish Accommodations

    Relax in individually decorated guestrooms with free minibar items, premium bedding, and designer toiletries.

For a memorable stay in Shenzhen, book your room at ANDAZ SHENZHEN BAY, BY HYATT now!

HAPPI HIGHLIGHTS

  • Lobby mini bar

  • Exceeded expectations

At the hotel

Popular amenities

46 listed
  • 24-hour front desk
  • Accessible train station shuttle
  • Banquet hall
  • Breakfast available (surcharge)
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Children's toys
  • Concierge service
  • Conference space
  • Couples/private dining
View all amenities

Pools & wellness

  • Pool sun loungers
  • Sauna
  • Steam room
  • Wheelchair-accessible pool

Dining & drinks

  • Wheelchair-accessible on-site restaurant

Fitness & outdoors

  • Fitness facilities
  • Garden
  • Wheelchair-accessible fitness center

Safety & cleanliness

  • Eco-friendly cleaning products provided
  • Multilingual staff
  • Smoke-free property

Getting around & access

  • Cruise terminal shuttle (surcharge)
  • Elevator
  • No accessible train station shuttle
  • Parking (limited spaces)
  • Secured parking
  • Self parking (surcharge)
  • Wheelchair accessible
  • Wheelchair accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Guest services

  • Luggage storage
  • Safe-deposit box at front desk

Services & essentials

  • Free newspapers in lobby
  • Free WiFi
  • Garage
  • Housekeeping on request
  • Lifeguard on site
  • Limo or town car service available
  • Pilates classes on site
  • Porter/bellhop
  • Proposal/romance packages available
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Wedding services
  • Well-lit path to entrance

Review in focus

19 reviews
10/ 10
Really liked the lobby mini bar. This is delivered beyond expectations.
Joyce · family · 2025-07-10

The guest experience

9.6out of 10
19 verified reviews

Loved most

  • Lobby mini bar
  • Exceeded expectations

How guests scored the stay

  • Location10.0

    Standard quality for this hotel tier.

  • Service10.0

    Standard quality for this hotel tier.

  • Overall Experience10.0

    Overall a delightful stay with a satisfactory mini bar.

  • Cleanliness9.4

    Standard quality for this hotel tier.

  • Food and Beverage9.4

    Standard quality for this hotel tier.

  • Amenities9.4

    Specific sentiment from text, focusing on the lobby mini bar.

  • Room Quality9.3

    Standard quality for this hotel tier.

  • Value for Money9.3

    Standard quality for this hotel tier.

Live guest feedback

Guest reviews

Consistent

95% of 19 recent stays rated 8+

9.619 reviews
  • Guest review

    10/10

    Joyce · family · 2025-07-10

    “Really liked the lobby mini bar. This is delivered beyond expectations. ”

  • 值得推的酒店

    10/10

    lin · 2025-04-24

    “整體細節太棒了下回出差會再來”

  • Guest review

    10/10

    Pui Yuen · 2025-04-20

    “awesome”

  • Guest review

    10/10

    Wai Kin · partner · 2025-04-20

    “Enjoyed the stay… my wife thinks the bed was a bit hard. The duvet was a bit too warm and complimentary drinks can be better quality!.. but everything else is fine”

  • Guest review

    10/10

    Mark · 2025-03-25

    “So cool good place”

  • Guest review

    10/10

    ZHAOSEHNG · partner · 2025-02-23

    “整體來講質素不錯,尤其是早餐選擇很多。不足的是一些細節,這和職員的見識和自身悟性有關。”

  • Guest review

    10/10

    Yolanda · 2025-01-18

    “Beautiful people in an amazing property. Will definitely return.”

  • Guest review

    10/10

    Gaurav · partner · 2025-01-05

    “High tech”

  • Very pleasant stay, will visit again

    10/10

    Jenny · 2024-12-26

    “Frank Kuang was very helpful upon checking in he explained a bit of history of the hotel. Tamsie Zhang handling my check out and upon request, she gifted me a very special Andaz luggage. Thh highlight of the stay was the hotel dog Max, the free daily happy hour and the Santa Clause present gifting moment. If there were newspapers it would be a cherry on top! ”

  • Guest review

    4/10

    PEI-CHUN · 2024-09-23

    “隔音很不好,三更半夜隔壁房間的關門聲都聽的很清楚,外面在施工也是一大清早就開始敲。”

  • Guest review

    10/10

    shan · 2024-08-04

    “Staff were friendly, good outlay.”

  • Exceptionally good

    10/10

    Katherine · 2024-07-10

    “Excellent stay , will be back ”

  • Guest review

    10/10

    Verified traveler · 2024-05-19

    “超棒的设计 体验很好”

  • 會想去第二次的酒店

    10/10

    LAN CHING · 2024-05-08

    “服務好好,成間酒店沒有舊式的櫃檯,辦理服務時與客人近距離接觸,感覺十分親切。酒店設計新穎,早餐質素普普通通,沒有什麼特別。由5:30至7:30有免費的酒水及茶點供應”

  • Guest review

    10/10

    Verified traveler · 2023-12-21

    “Outstanding hardware and service. Will definitely come back again. ”

  • Guest review

    10/10

    Lung Yu · 2023-11-27

    “Great location and very good service ”

  • Andaz一如既往的好

    10/10

    Ming Yuet · 2023-11-20

    “整個體驗,無論服務,餐飲,和住宿都非常好,唯一美中不足的是樓上浴室排水的噪音和浴室的水壓很不夠。”

  • Guest review

    8/10

    Jiahui · family · 2021-12-26

    “Love the design of the hotel”

  • Guest review

    10/10

    Verified traveler · 2021-03-13

    “很不错”

View all guest reviews

Hotel info and reviews come from third-party sources.