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Shenzhen

Grand Hyatt Shenzhen

1881 Baoan Nan Road, Shenzhen, 518000

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation with Stunning Views

    Unmatched Dining Experience

  • Dining & drinks

    Indulge in a variety of culinary delights from steak and seafood at Belle-Vue to authentic Chinese cuisine at 1881 restaurant. Let your taste buds travel the world with Italian delicacies at La Terrazza and Cantonese favorites at China Lodge. Don't forget to satisfy your sweet tooth with homemade chocolates at Sugar Box.

  • Relaxation and Rejuvenation

    Unwind in style with panoramic views of Shenzhen or Hong Kong mountains from your room's floor-to-ceiling windows. Recharge at the outdoor pool, gym, or spa. With sauna facilities, babysitting services, and a business center, your every need is catered to at Grand Hyatt Shenzhen.

Book now to experience luxury and comfort at its finest!

HAPPI HIGHLIGHTS

  • Clean rooms

  • Friendly staff

  • Good food

At the hotel

Popular amenities

86 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Bar
  • Beauty Services
  • Breakfast in the room
  • Business center
  • Car hire
  • Cashless payment available
  • CCTV in common areas
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool with view
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Mini golf
  • Outdoor fireplace
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Yoga classes

Rooms & comfort

  • CCTV outside property
  • Heating
  • Hot spring bath
  • Non-smoking rooms
  • Open-air bath
  • Public Bath

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Electric vehicle charging station
  • Evening entertainment
  • Face masks for guests available
  • Family rooms
  • Happy hour
  • Key card access
  • Nightclub/DJ
  • Non-smoking throughout
  • Room service
  • Sun umbrellas
  • WiFi available

Review in focus

398 reviews
3/ 10
The breakfast offered a wide range of choices, and the location is good where it connects to a big shopping mall.
Kwok Yun Isabella · couple · 2026-10-14

The guest experience

9.6out of 10
398 verified reviews

Loved most

  • Clean rooms
  • Friendly staff
  • Good food
  • Great location

Worth knowing — Old furniture · High prices

How guests scored the stay

  • Location10.0

    Hotel conveniently located next to shopping mall.

  • Overall Experience10.0

    Overall, a very positive experience with only minor issues.

  • Service9.8

    Staff were very nice and helpful.

  • Room Quality9.8

    Rooms were large, luxurious, and comfortable.

  • Food and Beverage9.8

    Breakfast selection was good and enjoyed by guests.

  • Cleanliness9.3

    Room was clean but furniture was a bit old.

  • Amenities9.3

    Some amenities are nice but pool design needs improvement.

  • Value for Money8.8

    Some found the price to be high for the value received.

Live guest feedback

Guest reviews

Mixed experiences

64% of 14 recent stays rated 8+

9.6398 reviews
  • Disappointing experience and we will never step foot in this hotel again!

    3/10

    Kwok Yun Isabella · couple · 2026-10-14

    “The breakfast offered a wide range of choices, and the location is good where it connects to a big shopping mall.”

  • It was ok but I was expecting more details from grand Hyatt

    6/10

    Claudio · solo traveller · 2026-10-08

    “Location was nice”

  • Guest review

    9/10

    Emma · family with children · 2026-09-18

    “Really good size rooms. Everywhere was immaculately clean. Great views from the reception/ restaurant. Good gym and pool.”

  • Guest review

    8/10

    Alessandro · couple · 2026-09-15

    “Le camere spaziose”

  • Guest review

    9/10

    Witthinrich · couple · 2026-09-15

    “Great Value for money nice hotel perfect breakfast”

  • Средний отель

    8/10

    Gyulnara · couple · 2026-09-13

    “Шикарное местоположение”

  • Nice luxurious hotel but...

    7/10

    Lye · solo traveller · 2026-09-10

    “The massive room, breakfast range of food”

  • Loved it!

    10/10

    christophe · solo traveller · 2026-09-10

    “Great. Extremely clean and confortable. Breakfast is amazing. Good staff. Good location. Originally booked for 2 nights, ended up staying one week.”

  • Guest review

    7/10

    Sohail · solo traveller · 2026-08-28

    “Cleanliness”

  • 満足できました。

    10/10

    MITSUE · family with children · 2026-08-28

    “場所が大変便利だと”

  • Great accommodation

    10/10

    Alaa · couple · 2026-08-24

    “Everything was perfect nothing went wrong”

  • The design of a this five stars hotel disappointed me,

    6/10

    Ching Man Rossetti · extended group · 2026-08-23

    “Spacious, Clean”

  • Shame the sugar box isn’t open til v late anymore ! Great cakes

    9/10

    Lan · family with children · 2026-08-13

    “Well located for us”

  • Guest review

    9/10

    Charles · couple · 2026-08-11

    “We had Club access which we used for a light supper and drinks. This also gave us access to breakfast buffet in the main breakfast room which was excellent”

View all guest reviews

Hotel info and reviews come from third-party sources.