Hotelaholic

Shenzhen

Hard Rock Hotel Shenzhen

No. 9 Mission Hills Road, Shenzhen, 518110

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

Luxurious Accommodation with a Rockstar Vibe

  • Extravagant Guestrooms and Suites

    Indulge in a lavish stay with extra long beds, private hot tubs, and chic contemporary decor.

  • Sports and Leisure Facilities

    Whether it's tennis, golf, or bowling, satisfy your sporting needs. Relax at the rooftop pool or unwind in the steam room.

  • Culinary Delights and Free Mini Bar

    Enjoy buffet meals, à la carte dining, and a complimentary mini bar service.

Book your rockstar experience at Hard Rock Hotel Shenzhen for an unforgettable stay!

HAPPI HIGHLIGHTS

  • Helpful staff

  • Good location

  • Comfortable rooms

At the hotel

Popular amenities

90 listed
  • 24-hour front desk
  • 24-hour security
  • Aerobics
  • Air conditioning
  • Archery
  • Baby safety gates
  • Bar
  • Bowling
  • Business center
  • Car hire
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Outdoor pool
  • Outdoor pool - seasonal
  • Rooftop pool
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness facilities
  • Golf course
  • Hiking
  • Sun loungers or beach chairs

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out

Services & essentials

  • Cashless payment available
  • Casino
  • Daily housekeeping
  • Designated smoking area
  • Family rooms
  • Free WiFi
  • Horse riding
  • Indoor play area
  • Karaoke
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Skiing
  • WiFi available

Review in focus

234 reviews
10/ 10
Do conforto do quarto. Do restaurante do Hard Rock. Da piscina.
Roberto · solo traveller · 2026-10-09

The guest experience

9.8out of 10
234 verified reviews

Loved most

  • Helpful staff
  • Good location
  • Comfortable rooms
  • Stylish design
  • Great breakfast

Worth knowing — Noisy air conditioning · Limited dining options · Small pool · Weak Wi-Fi

How guests scored the stay

  • Location10.0

    The hotel is well-located near a metro station and shopping mall.

  • Overall Experience10.0

    Overall, guests had a memorable stay with good service and amenities, despite some minor drawbacks.

  • Service10.0

    Staff were very helpful, responsive, and provided good service throughout the stay.

  • Room Quality10.0

    Rooms are spacious, stylish, and comfortable.

  • Value for Money9.9

    Some dining options are considered too expensive compared to nearby alternatives.

  • Cleanliness9.5

    Some reviews mention that the room is reasonably clean, but the hotel appears a bit old.

  • Amenities9.5

    The pool is very small and overcrowded, which could be a downside.

  • Food and Beverage9.5

    Breakfast is good, but some reviews mention limited options.

Live guest feedback

Guest reviews

Remarkably consistent

92% of 12 recent stays rated 8+

9.8234 reviews
  • Guest review

    10/10

    Roberto · solo traveller · 2026-10-09

    “Do conforto do quarto. Do restaurante do Hard Rock. Da piscina.”

  • Guest review

    10/10

    DAVID · solo traveller · 2026-09-18

    “Muy bueno todo.”

  • Goede ligging vlak bij mijn werk en tegen over een grote shopping mall

    9/10

    Robin en Ingrid · solo traveller · 2026-07-09

    “Mooie ruime kamer en badkamer”

  • Chic Trendy Kids Friendly Hotel

    10/10

    hanl169 · Family · 2026-06-27

    “Best hotel pick if you are planning to visit the Mission Hills area and the Karoo Ice World. The mall is also just opposite for all your shopping and dining needs. Hotel decoration and vibes are chic rock trendy style. First, you will be greeted by the friendly and helpful staff at the check-in counter, particularly Diana. There is also a popcorn and cotton candy station to welcome the kids. The kids playroom also offer activities for the kids like cookie baking. Then, the room is big and spacious with all amenities provided. Bed is big and comfortable, giving us a good night's sleep every night. Hotel breakfast spread is big and tasty, and the dinner buffet is also highly recommended after a long day of play with your kids. Pool is relatively small and might get crowded. Overall, this hotel is great pick if you are visiting this area.”

  • İyi bir seçim ama tam batı standartlarında değil hizmet

    10/10

    Selim · extended group · 2026-06-18

    “kahvaltı Batı standartları için çok uyumlu değil”

  • Guest review

    10/10

    orlando · family with children · 2026-06-12

    “Bathtub, friendly musician, good options of food, hotel room design and proximity to mall.”

  • Nice experience

    8/10

    Paul · solo traveller · 2026-05-17

    “The overall look and decoration of the hotel is great. It is clean and the bluetooth sound system in the spacious room is nice. The breakfast was divers and nice with a great decor in the restaurant. The bed was quite comfy,”

  • Such a great place!

    10/10

    Michael_Chrusciel · Solo travel · 2026-04-16

    “I stayed in an excellent room for an incredible price, the check-in, check-out (especially Cherie), concierge, Rock Royalty Lounge, Hard Rock Cafe, room service, and housekeeping staffs were just so attentive, warm, welcoming, and lovely to interact with. I truly miss this level of hospitality now that I'm in Malaysia, where the exact opposite it true. I hope to stay at the other Hard Rock properties in China as soon as I have the chance! Thank you Hard Rock Hotel Shenzhen! Also, this hotel's Hard Rock Café will always be special to me because of the tireless work ethic and kindness of its main worker, who I sadly never caught the name of, and she was the reason why we decided to dine two nights in a row here. She was so attentive, and the service was so fast. To see her managing the dining area, bar, and Rock Shop so effortlessly and always with a smile was so inspiring and heartwarming. She also was incredibly polite with my large order at the Rock Shop so late at night, and her English language skills were the best I witnessed not only throughout the entire hotel, but throughout Shenzhen!”

  • Guest review

    9/10

    Oksana · couple · 2026-03-31

    “The location is great”

  • Guest review

    10/10

    Mandy · family with children · 2026-03-21

    “服務一流”

  • Comfortable rooms and friendly staff but Lacklustre breakfast

    7/10

    Stephen · solo traveller · 2026-03-11

    “I love that there is a live plant in the bathroom. It made the room feel less cold. I loved that the quilt has a proper quilt cover on it, and it is not sandwiched between 2 flat sheets. The shower was great, with nice water pressure.”

  • Funky hotel with excellent staff

    9/10

    Elenid Nia · family with children · 2026-01-31

    “Perfect location for our needs, exceptionally friendly and accommodating staff, room was very big with cool decor, free guitar rental was fun.”

Hotel info and reviews come from third-party sources.