Hotelaholic

Shenzhen

Raffles Shenzhen

T7, One Shenzhen Bay, 3008 Zhongxin Road, Shenzhen, 518054

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities

    Experience luxury at its finest at Raffles Shenzhen with an indoor pool, hot tub, and concierge service at your disposal. The hotel's fitness centre and bar provide the perfect setting to unwind and enjoy the stunning sea views.

  • Exceptional Dining and Services

    Indulge in a delectable meal at the on-site restaurant or opt for convenient room service available 24/7. The 24-hour front desk ensures all your needs are met promptly, while the free WiFi throughout the property keeps you connected.

  • Comfortable and Stylish Accommodations

    Relax in well-appointed guest rooms featuring modern amenities such as air conditioning, flat-screen TV, and hot tub. Wake up to a buffet breakfast and make the most of the hotel's sustainable efforts to reduce single-use plastics.

Book your stay at Raffles Shenzhen now to elevate your travel experience.

HAPPI HIGHLIGHTS

  • Attentive service

  • Comfortable and spacious rooms

At the hotel

Popular amenities

85 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Bar
  • Beauty Services
  • Breakfast in the room
  • Car hire
  • Cashless payment available
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Manicure
  • Massage services
  • Pedicure
  • Pool with view
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Personal trainer
  • Water sport facilities on site
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Free WiFi
  • Higher level toilet
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Room service
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

73 reviews
5/ 10
:酒店的名字是奢華,是我們喜歡的。
Meng Un · solo traveller · 2026-07-19

The guest experience

9.5out of 10
73 verified reviews

Loved most

  • Attentive service
  • Comfortable and spacious rooms

Worth knowing — Location accessibility issues · Amenities such as sauna need improvement

How guests scored the stay

  • Service10.0

    Many reviews praised service, specifically highlighting warm and attentive staff.

  • Overall Experience10.0

    Despite minor issues, numerous reviews expressed strong satisfaction with their stays.

  • Food and Beverage9.9

    The quality and variety of food received positive remarks, enhancing the overall experience.

  • Room Quality9.9

    Guests described the rooms as clean, spacious, and well-decorated, indicating a strong positive sentiment.

  • Cleanliness9.4

    Some reviews mentioned cleanliness positively, but concerns about amenities like the gym toilet suggest room for improvement.

  • Location8.9

    Several reviews noted that the hotel was a bit far from popular locations, impacting accessibility.

  • Amenities8.9

    Concerns about the sauna and issues in the gym area suggest amenities could be improved.

  • Value for Money8.9

    Guests mentioned high pricing leading to some disappointment, despite overall enjoying the experience.

Live guest feedback

Guest reviews

Mixed experiences

80% of 5 recent stays rated 8+

9.573 reviews
  • Guest review

    5/10

    Meng Un · solo traveller · 2026-07-19

    “:酒店的名字是奢華,是我們喜歡的。”

  • A world-class hotel offering exceptional service, luxurious accommodation and outstanding dining.

    10/10

    Michael Dodd · family with children · 2026-06-06

    “Our stay at the Raffles Hotel Shenzhen was exceptional from start to finish and truly reflected the high standards associated with the Raffles brand. The service was outstanding throughout our stay. Every staff member we encountered was professional, attentive, and genuinely committed to providing a first-class guest experience. The rooms were beautifully appointed, spacious, and luxurious, offering both comfort and elegance. One of the highlights was the spa bath overlooking the Shenzhen skyline, which provided a relaxing and memorable experience, particularly in the evening with the city lights on display. Breakfast was excellent, with a wide variety of high-quality options catering to different tastes and preferences. The Long Bar on the 71st floor was another standout feature of the hotel. The atmosphere was sophisticated yet welcoming, and the cocktails were expertly crafted, making it the perfect place to unwind while enjoying the spectacular views. Dining at Yun Jing Cantonese Restaurant on the 70th floor was equally impressive. The food was beautifully presented, authentic, and full of flavour, delivering a memorable dining experience in a stunning setting. Overall, Raffles Shenzhen exceeded our expectations in every aspect. From the exceptional service and luxurious accommodation to the outstanding dining and bar experiences, it was a truly memorable stay that we would highly recommend.”

  • A wonderful stay.

    10/10

    NanaAma · solo traveller · 2026-05-07

    “The property was spectacular and the service was the best I’ve experienced anywhere. All the staff were solicitous and extremely welcoming. My room was very spacious and well appointed. It was clear that a lot of thought had gone into making sure the guests’ every need or want was anticipated. The facilities were excellent.”

  • The hotel staff were generally very nice, in particular the butler Nora and F&B Jimmy who were very helpful and atte

    9/10

    Justin · couple · 2026-04-07

    “Good location, very close to 南山萬象城.”

  • Amazing

    10/10

    Maria · couple · 2026-04-05

    “Staff is super kind and friendly! We love the hotel”

View all guest reviews

Hotel info and reviews come from third-party sources.