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Shenzhen

Renaissance Shenzhen Bay Hotel

No. 18, Keji South Road, Shenzhen, 518507

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Renaissance Shenzhen Bay Hotel offers modern and comfortable non-smoking rooms, ensuring a relaxing stay for all guests. With attentive concierge services and 24-hour room service, your needs will always be met.

  • Impressive Amenities

    Indulge in the hotel's fitness centre, indoor pool, and in-house bar for a rejuvenating experience. Stay connected with free WiFi and take advantage of the convenient business area. The on-site restaurant serves delectable dishes to satisfy your cravings.

  • Convenient Location

    Located near major attractions like He Xiangning Art Museum and Happy Valley Theme Park, as well as key transportation hubs, Renaissance Shenzhen Bay Hotel is the ideal choice for both leisure and business travelers.

Experience luxury and convenience at Renaissance Shenzhen Bay Hotel - book your stay now!

HAPPI HIGHLIGHTS

  • Very comfortable beds / great sleep

  • Outstanding views (rooms, bar, reception)

  • Friendly, professional and helpful staff

At the hotel

Popular amenities

60 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Concierge service
  • Contactless check-in/check-out
View all amenities

Pools & wellness

  • Heated pool
  • Indoor pool
  • Kids' pool
  • Pool with view
  • Swimming pool

Dining & drinks

  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture

Rooms & comfort

  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Room service
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

108 reviews
10/ 10
Superbe hôtel très bien tenu, confortable, propre de l’excellence
Valerie · solo traveller · 2026-09-07

The guest experience

9.8out of 10
108 verified reviews

Loved most

  • Very comfortable beds / great sleep
  • Outstanding views (rooms, bar, reception)
  • Friendly, professional and helpful staff
  • Large, fresh and spacious rooms
  • Delicious and extensive breakfast buffet
  • Convenient location near train station, promenade and malls

Worth knowing — Reluctant/limited service and options in the executive lounge · Limited vegan/vegetarian options · Preference for more European breakfast items · Have to change lifts to reach rooms (inconvenient) · Unpleasant smell reported in one room · TV remote initially not working (resolved)

How guests scored the stay

  • Service10.0

    Generally excellent — staff described as friendly, professional and helpful (resolved a TV issue and offered a gift). Some reluctance noted in the executive lounge but overall service was highly praised.

  • Location10.0

    Excellent location with great views, very close to the train station, promenade and multiple shopping malls; praised for convenience and scenery.

  • Room Quality10.0

    Rooms repeatedly described as large, fresh, spacious and very comfortable (comfortable beds). Isolated issues such as a smell and a faulty remote were reported but promptly addressed.

  • Amenities10.0

    Strong amenities overall: generous breakfast buffet, bar and restaurant with great views. Executive lounge had more limited options/service, but public F&B and other amenities were highly regarded.

  • Overall Experience10.0

    Very positive overall: many guests praised the stay as excellent (best night's sleep, wonderful environment) and indicated they would rebook despite minor issues.

  • Value for Money9.8

    Standard quality for this hotel tier.

  • Food and Beverage9.6

    Breakfast buffet described as very good and delicious; bar and restaurant well-regarded. Some guests noted limited vegan/vegetarian options and a desire for more European-style breakfast items.

  • Cleanliness9.0

    Minor issue reported: an unpleasant smell was noted in one room. Otherwise no widespread cleanliness complaints.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 7 recent stays rated 8+

9.8108 reviews
  • Excellent séjour

    10/10

    Valerie · solo traveller · 2026-09-07

    “Superbe hôtel très bien tenu, confortable, propre de l’excellence”

  • Best night sleep. Very comfortable beds!

    10/10

    White Bast · solo traveller · 2026-08-04

    “All”

  • Guest review

    9/10

    Anna · couple · 2026-07-18

    “Great views from rooms, bar and restaurant. Most staff were excellent, friendly and professional. Room was large, fresh and very comfortable”

  • Guest review

    9/10

    Dimitra · solo traveller · 2026-05-31

    “Wonderfoul enviroment, very clear, quite, extraondinary view Only there i will book when going to Sheznhen ❤️❤️❤️”

  • Guest review

    10/10

    Aii Meng · family with children · 2026-05-07

    “Very helpful the staffs. My room tv remote control not working n I told them the next morning. They apologized n gifted their hotel Teddy Bear. Their breakfast buffet was very gd n delicious.”

  • Guest review

    10/10

    Aii Meng · family with children · 2026-05-07

    “Everything room, staffs, services, breakfast buffet was gd, Convenience with nearby train station n nearby a lot of shopping malls, convenience stores are nearby 3 minus walk.”

  • Guest review

    9/10

    Simon · solo traveller · 2026-04-18

    “Riesiges Frühstück, tolle Aussicht und geräumige Zimmer.”

View all guest reviews

Hotel info and reviews come from third-party sources.