HAPPI EXPERIENCE
The stay, in detail
Luxurious Spa Experience
Indulge in massages, body treatments, and facials at our full-service spa with 2 spa tubs and a sauna.
Exquisite Dining Options and Bars
Savor international cuisine at Flavorz or opt for 24-hour room service. Enjoy drinks at the poolside bar or the 2 bars/lounges.
Premium Facilities and Services
Benefit from complimentary Wi-Fi, concierge services, and a business center. Plus, take advantage of the limo service and event spaces.
Book a stay at The Ritz-Carlton, Shenzhen for a centrally located luxury experience.
HAPPI HIGHLIGHTS
Friendliest staff ever
Great location
Great service
At the hotel
Popular amenities
- 24-hour fitness facilities
- 24-hour front desk
- Accessible shuttle
- Airport transportation - pickup (surcharge)
- At least 80% of all lighting comes from LEDs
- ATM/banking
- Ballroom
- Banquet hall
- Biodegradable/compostable stirrers
- Breakfast available (surcharge)
View all amenities
Pools & wellness
- Fence around pool
- Full-service spa
- Health or beauty spa nearby
- Pool sun loungers
- Pool umbrellas
- Sauna
- Steam room
- Wheelchair-accessible pool
- Wheelchair-accessible spa
Dining & drinks
- Comprehensive food waste policy
- Snack bar/deli
- Vegetarian breakfast available
- Wheelchair-accessible on-site restaurant
Fitness & outdoors
- Comprehensive recycling policy
- Fitness facilities
- Garden
- Recycling
- Rooftop garden
- Terrace
- Wheelchair-accessible fitness center
Safety & cleanliness
- Multilingual staff
- Visual alarms in hallways
Getting around & access
- Elevator
- Free self parking
- Long-term parking (surcharge)
- No accessible shuttle
- Secured parking
- Wheelchair accessible
- Wheelchair accessible parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
Guest services
- Concierge service
- Express check-in
- Express check-in/check-out
- Express check-out
- Luggage storage
- Safe-deposit box at front desk
- Tours/ticket assistance
Services & essentials
- Change of bed sheets (on request)
- Conference center
- Conference space
- Designated smoking area
- Double-glazing on all windows
- Electric car charging station
- Energy-saving switches
- Free newspapers in lobby
- Free WiFi
- Garage
- Gift shops or newsstand
- Housekeeping on request
- LED light bulbs
- Lifeguard on site
- Limo or town car service available
- Mountain climbing nearby
- No single-use plastic stirrers
- Pilates classes on site
- Proposal/romance packages available
- Train station pickup (surcharge)
- Vegan menu options available
- Vegetarian menu options available
- Water dispenser
- Water-efficient showers only
- Wedding services
Review in focus
104 reviews
10/ 10
Friendliest staff ever