Hotelaholic

Suzhou

Fairmont Yangcheng Lake

No. 3668 West Ma'anshan Road, Suzhou, 215300

Live availability

Book your stay

Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Lakeside Retreat

    Experience luxury at Fairmont Yangcheng Lake, nestled by the tranquil Yangcheng lakeside. Indulge in modern amenities and impeccable service at this lakeside retreat.

  • Diverse Dining Options

    Savor international flavors at our two on-site restaurants. From a wide buffet selection at Essence to authentic local and Cantonese cuisine at Yi Feng Court, your taste buds are in for a treat.

  • Relaxation and Recreation

    Unwind with a swim in our indoor or outdoor pools, pamper yourself with a soothing massage, or try your hand at fishing for a day of relaxation. With event spaces for conferences, on-site farm activities, and entertainment in the park, there's something for everyone at Fairmont Yangcheng Lake.

Book now and elevate your stay at Fairmont Yangcheng Lake!

At the hotel

Popular amenities

94 listed
  • 24-hour security
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Aerobics
  • Air conditioning
  • ATM/banking
  • Badminton equipment
  • BBQ facilities
  • Beach umbrellas
  • Beach yoga on site
View all amenities

Pools & wellness

  • Billiards or pool table
  • Exercise/lap pool
  • Health or beauty spa nearby
  • Heated pool
  • Massage services
  • Sauna
  • Steam room
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Hosted evening meal (reserve)
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine release events

Fitness & outdoors

  • Fitness facilities (surcharge)
  • Japanese garden
  • Kids' outdoor play equipment
  • Outdoor furniture
  • Water sports equipment

Rooms & comfort

  • CCTV outside property
  • Non-smoking rooms
  • Television in common areas

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Offsite parking discounted rates available
  • Parking
  • Secured parking
  • Self parking (surcharge)
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in
  • Express check-in/check-out
  • Fax/photocopying
  • Front desk (limited hours)
  • Invoice provided
  • Ironing service
  • Luggage storage
  • Supervised childcare/activities
  • Tour desk

Services & essentials

  • Board games/puzzles
  • Car hire
  • Cashless payment available
  • Clubhouse
  • Face masks for guests available
  • Family rooms
  • Fishing nearby
  • Free wired internet
  • Games
  • Garage
  • Happy hour
  • Housekeeping on request
  • Internet access
  • Karaoke
  • Key card access
  • Non-smoking throughout
  • Playground on site
  • Private picnics
  • Reception hall
  • Room service
  • Swimming nearby
  • Thermometers for guests provided by property
  • Vegetarian menu options available
  • Water park access (surcharge)

Review in focus

38 reviews
10/ 10
The hotel is definitely worth its value. The view is spectacular, especially the sunset time. Make sure you book the Fairmont Gold room and enjoy the sunset at the Fairmont Lounge, you won’t regret it. The breakfast is also up to standard. The Front office team is so kind and supportive. Overall, a good standard hotel you should visit.
Vicder_haha · Friends getaway · 2024-09-25

Live guest feedback

Guest reviews

Consistent

95% of 19 recent stays rated 8+

9.838 reviews
  • Hotel with fantastic view

    10/10

    Vicder_haha · Friends getaway · 2024-09-25

    “The hotel is definitely worth its value. The view is spectacular, especially the sunset time. Make sure you book the Fairmont Gold room and enjoy the sunset at the Fairmont Lounge, you won’t regret it. The breakfast is also up to standard. The Front office team is so kind and supportive. Overall, a good standard hotel you should visit.”

  • Perfect Staycation

    10/10

    Go53597916629 · Solo travel · 2024-03-17

    “It was an amazing trip. I did not expect so much. Everyone is so nice and very polite. You can get here by driving from Shanghai or Suzhou downtown very quickly or by public transport. The hotel can pick you up around. Alice helped me with everything and her colleague Paula treated me the afternoon tea, enjoyed.”

  • Superb

    9/10

    Johannes78 · family with young children · 2022-10-09

  • nice weekend stay with family

    9/10

    Christian · family with young children · 2022-09-04

    “Outdoor pool is nice, gym is good equipped”

  • nice weekend holiday with family

    9/10

    Christian · family with young children · 2022-09-04

  • Great weekend away from Shanghai

    10/10

    761nicolast · Family · 2022-08-04

    “First time being on a Fairmont and it left a very good impression. Service was excellent. We had some issues with he aircon noise level and they solved it ASAP. We had a birthday, and they came up with a delicious cake for us. Rooms were spacious, very clean, the bed comfortable. The adjacent park was a delight for the kids: karting, kayaking, fishing and other activities. I did jog around the hotel and the place is so nice. We did bike with kids as well and it is quite a nice activity to do. They have so many choices that can accommodate anyone (tandem, mountain bike for kids, carriage for baby, etc.). The food at the chinese restaurant, Cantonese style, was delicious. Breakfast was good with lot of choices. The outdoor swimming pool was a blast. Will definitely try another Fairmont and plan another stay in this one at a different time of the year.”

  • Met expectations

    8/10

    henriology · NONE · 2022-02-23

    “Our expectations to a Fairmont hotel were all met. More charging outlets near the bed would be nice. One downside was that the activities were cancelled and facilities were closed on the next day due to health measure.”

  • Excellent experience at Yangchenghu Fairmont

    10/10

    AndyNL233 · Family · 2022-02-02

    “Nice trip at Fairmont, the service are good, especially Sammi, Michelle, and Elan, they are all kind, the room has a great view of lake and you can also sit in the Fairmont gold, enjoy the delicious meals and the lake view. recommand to stay.”

  • have meal at lounge

    10/10

    zackszhou · Family · 2022-01-29

    “It’s a great experience for a holiday at the end of Chinese New Year, especially the considerate service serve of Michelle. My child is having afternoon nap, so I can’t move out for the afternoon tea, she send it to our room without door bell, just a soft knock. Summi give us a great amount of happy hour. Truly happy hour.”

  • Beautiful Property, Heavenly Surroundings, Meticulous Service, Not So Pet Friendly

    6/10

    MagH2406 · NONE · 2021-10-07

    “Fairmont Yangcheng Lake has always been one of our favourite getaways for staycations. The rooms are meticulously presented, a team of very friendly staff who are always eager help and will try their best accommodate any special request - a special mention: the Front Office Team and Yi Feng Court team. Dinner at Yi Feng Court met expectations as usual - Food was superb and staff was attentive. We have previously stayed at the hotel on several occasions last year and have absolutely enjoyed our stays there with our dog. It was our preferred hotel as the hotel provides accommodation for pets in their Pet Hotel and the beautiful park nearby provides a great space for dogs. Subsequently, we could also bring our dog along at the outdoor terrace of the Essence Cafe. However, to my surprise, as I was seated for Breakfast during my recent visit, I was informed by the staff that I was not allowed to bring the dog even at the Outdoor Area of the Essence Cafe. It's understandable that pets are not allowed inside the hotel but not even in the Outdoor terrace, that I truly can't comprehend. In line with Fairmont's Canine Ambassador program, the hotel too has a dog under it's care but unfortunately on this visit, I notice that the condition of the dog seems have deteriorated and pretty much neglected. Truly sad........ hopefully the hotel management will do more to ensure that dog is well taken care of. It's great to be able to have getaways with our dog but if this is the direction Fairmont Yangcheng Lake is going, it looks like we will have to find a new destination for our staycations.........”

  • Fairmont Yangcheng Lake Hotel is the best I have ever stayed in China

    10/10

    mavk150 · Couples · 2021-09-22

    “We spent Mid-Autumn Festival at the hotel. A lot of activities were organised these days as the light show, performances and hairy crab opening season. Besides we rented the bikes and walked In the neighbouring beautiful parks and organic farm. The hotel has very good facilities. The outside pool is rather big and clean, the fitness club is very well equipped. I also liked the Chinese restaurant where we ate hairy crabs. Restaurant employee helped us to cut the crab since we did not know how to do it. Especially I would like to mention the hotel staff, they were extremely friendly and helpful! Dear Bella, Gracia, Sammi and Miya, thank you for supporting us during these days). There are many other things to be mentioned as the spacious room, perfect cleanness, wonderful lake view, outstanding executive floor with cozy afternoon tea and tasty happy hours . And very french croissants might be the special reason to come back).”

  • Wonderful and Relaxing Stay

    10/10

    PeterSchreiber8888 · Business · 2021-09-08

    “I had another wonderful and relaxing "after-work-stay" at FYL. The service in the FGL was performed by Michelle alone this time. She did a great job with passion, dedication and very skillful. It's always a pleasure to see young talent improving and growing up. Thanks dear Michelle, you made my stay relaxing and memorable. A special thanks to Gloria and Gracia for remembering my birthday and preparing a big surprise and a birthday cake, much appreciated !! The room was very well prepared, clean and orderly with all amenities in the right place. I am always amazed to find my personalized bathrobe hanging properly in the bathroom. I will be right back... See you soon at FYL Peter”

  • Great spa and service orientation

    10/10

    ellent358 · Solo travel · 2021-08-26

    “The Willow Stream spa is great and reasonably priced. Apri who is from Bali did all 5 of my services-2 spa packages-and was very professional, kind and considerate with them all. Her English is very good, too, which is important for me. The front desk staff are also very solicitous snd speak excellent English. All employees try very hard to meet their guests’ needs. Fairmont really needs to invest in renovating this hotel! The hotel rooms definitely need to be updated. The common areas could also use improvement. If I were them, I’d use the downtime from the pandemic to get that done! Very happy that they have CNN and a few other Western TV channels.”

  • Thank you Michelle & Sammi

    10/10

    830garyz · Family · 2021-05-24

    “During our stay we were impressed by Michelle & Sammi’s excellent service. They were not only polite, kind and professional, but also showed their genuine interests in meeting our needs. We were made very comfortable by their warmth. Thank you Michelle $ Sammi.”

  • Fairmont Gold

    10/10

    GGH1986 · Family · 2021-04-17

    “Good customer service in high standard, and cleanliness of the room. The experience is good for this stay, and will come back for sure next time in near future. Thanks for Nolan, Jona, Justina. It's a plus to be able to satisfy the special requests.”

  • Relaxing Family Staycation

    8/10

    Relax260973 · NONE · 2021-04-10

    “It always leaves us recharged after staycation stay at Fairmont Yangchenghu. Staff are attentive without being intrusive. And hotel constantly comes out with new activities for variety. They even gave a lovely cake for my daughter's birthday.”

  • New Year Holidays in Yangcheng Lake

    10/10

    alexgL6535DQ · Couples · 2021-01-03

    “Fantastic facilities to spend a long weekend and first class staff. We highly recommend the Fairmont Yangcheng Lake gold floor. Special thanks to the staff on this floor : Michelle, Jennie and Sophia. ”

  • Excellent Weekend Getaway from Shanghai

    10/10

    OnTheMove8581 · Family · 2020-08-28

    “Beautiful lake facing hotel, comfortable big rooms, first class service, Good food and drinks,Plenty to explore around- Organic vegetable & grains farm, honeybee farm, animals Farm, ancient water villages, great bike track (bike rental at hotel). Thanks so much Richard, Gloria, Lori for taking great care of us. Definitely coming back!!!”

  • Guest review

    8/10

    Verified traveler · 2019-08-07

    “预定是显示含有早餐,入住时告知没有早餐,建议网页和实际要一致,这明显与实际情况不相同。”

View all guest reviews

Hotel info and reviews come from third-party sources.