HAPPI EXPERIENCE
The stay, in detail
Luxurious Accommodation
Park Hyatt Suzhou offers elegantly designed rooms with modern amenities including free WiFi, flat-screen TVs, and safety deposit boxes. The perfect blend of comfort and style awaits you in every room.
Exceptional Dining Options
Indulge in a culinary journey at our on-site restaurant offering a variety of cuisines from American to Chinese and British. Start your day with a delicious continental, Asian, or vegetarian breakfast to suit your preferences.
Convenient Facilities
Enjoy access to a fitness centre, garden, and shared lounge during your stay. With a 24-hour front desk, ATM, and currency exchange services, we ensure all your needs are met seamlessly.
Experience luxury and comfort at Park Hyatt Suzhou - book your stay now for an unforgettable experience!
HAPPI HIGHLIGHTS
Excellent service
Beautiful room design
Delicious food
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Accessible parking
- Air conditioning
- Allergy-free room
- ATM/cash machine on site
- Bar
- BBQ facilities
- Beauty Services
- Breakfast in the room
View all amenities
Pools & wellness
- Fitness/spa locker rooms
- Heated pool
- Hot tub/Jacuzzi
- Indoor pool
- Massage services
- Spa/wellness center
- Spa/wellness center services
- Steam room
- Swimming pool
Dining & drinks
- Breakfast takeaway containers
- Coffee Shop on site
- Delivered food - securely covered
- Food delivered to guest room
- Fruits
- Kid meals
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Snack bar
- Special diet menus - on request
- Wine/champagne
Fitness & outdoors
- Fitness center
- Fitness classes
- Fitness facilities
- Garden
- Outdoor furniture
- Personal trainer
- Sun loungers or beach chairs
- Sun terrace
- Terrace
- Yoga classes
Rooms & comfort
- CCTV in common areas
- CCTV outside property
- Emergency cord in bathroom
- Heating
- Hot spring bath
- Lower bathroom sink
- Non-smoking rooms
- Shared lounge/TV area
- Soundproof rooms
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Dry cleaning
- Fire extinguishers
- First aid kit available
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Screens / Barriers between staff and guests for safety
- Security alarm
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Free Parking
- Lift / Elevator
- Parking
- Parking garage
- Private parking
- Valet parking
Guest services
- Concierge service
- Currency exchange
- Express check-in/check-out
- Fax/photocopying
- Invoice provided
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Lockers
- Luggage storage
- Meeting/banquet facilities
- Private check-in/check-out
- Tour desk
Services & essentials
- Business center
- Car hire
- Cashless payment available
- Daily housekeeping
- Designated smoking area
- Electric vehicle charging station
- Face masks for guests available
- Family rooms
- Free WiFi
- Grocery deliveries
- Happy hour
- Key card access
- Non-smoking throughout
- Packed lunches
- Room service
- Thermometers for guests provided by property
- Toilet with grab rails
- WiFi available
Review in focus
42 reviews
10/ 10
I've reviewed this hotel in the past - it remains excellent. I've been a Globalist since 2019 and believe this is the best Hyatt in the world. 1) If you can afford it, I strongly recommend booking a terrace suite. They are gorgeous in the inside in design and size and have huge terraces that look out over the Jinji lake. I spend several hours every night sitting on the terrace looking at the lake and lighted ferris wheel. It is 100% worth the money for the terrace suites. They, as well as the park deluxe suites at PH Jakarta, are my favorite suites in the Hyatt system. 2) the Beijing duck is done very well here, and we always order it as a family when dining in the Chinese restaurant. They drench Wuliangye alcohol in the duck and light it in fire - it tastes great and make a wonderful photo or video opportunity. 3) service - best service I've seen at any hotel anywhere in the world, on parallel with Singita safaris in Africa. It's that good and customized, partially because I'm a repeat guest. This is far and away my favorite hotel in the world. I do about 200 nights a year in a hotel and have done this for 20 years (Starwood and the Hyatt). And stay regularly in 4S, Mandarin Oriental, Rosewood, Peninsula, including their flagships in HK or Bangkok that win best hotels in the works. For me, Park Hyatt Suzhou is the best hotel. There's not a single complaint I can make about it, except that I can't buy one of the suites to live in the hotel full-time. I have actually considered booking a suite to retire there.