Hotelaholic

Tianjin

The Ritz-Carlton, Xi'an

No. 50, Keji 2nd Road, Tianjin, 710075

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Experience unparalleled luxury at The Ritz-Carlton, Xi'an. Indulge in air-conditioned rooms with modern amenities including a coffee machine, flat-screen TV, and a private bathroom. Relax in the hot tub and enjoy the comfort of plush bed linen and towels.

  • Exceptional Facilities

    Immerse yourself in a range of facilities such as an indoor pool, fitness centre, and a garden. Explore the city with free bikes provided by the hotel. Unwind at the bar or dine at the on-site restaurant for a delightful culinary experience.

  • Convenience at Your Fingertips

    Benefit from concierge services, room service, and tour assistance for a hassle-free stay. With a 24-hour front desk and free WiFi, The Ritz-Carlton, Xi'an ensures all your needs are met seamlessly.

Book your luxurious stay at The Ritz-Carlton, Xi'an now and elevate your travel experience!

HAPPI HIGHLIGHTS

  • Excellent service

  • Impressive food variety

At the hotel

Popular amenities

84 listed
  • 24-hour front desk
  • 24-hour security
  • Aerobics
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Beauty Services
  • Breakfast in the room
  • CCTV in common areas
  • CCTV outside property
View all amenities

Pools & wellness

  • Fence around pool
  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Kids' pool
  • Massage services
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Cooking class
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Golf course
  • Personal trainer
  • Sun loungers or beach chairs
  • Yoga classes

Rooms & comfort

  • Heating
  • Hot spring bath
  • Lower bathroom sink
  • Non-smoking rooms
  • Public Bath
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking

Guest services

  • Concierge service
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Meeting/banquet facilities
  • Tour desk
  • Tour/class on local culture

Services & essentials

  • Daily housekeeping
  • Electric vehicle charging station
  • Family rooms
  • Free WiFi
  • Happy hour
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Shallow end
  • Toilet with grab rails
  • WiFi available

Review in focus

211 reviews
9/ 10
Excelentes instalaciones, buenos restaurantes para comida occidental
Edwin · couple · 2026-10-22

The guest experience

10.0out of 10
211 verified reviews

Loved most

  • Excellent service
  • Impressive food variety

Worth knowing — Location slightly on the outskirts related to some preferences

How guests scored the stay

  • Cleanliness10.0

    Room was very clean and well-maintained, indicative of hotel standards.

  • Service10.0

    Exceptional service noted, from concierge to personalized touches in the room.

  • Location10.0

    Situated in an upscale neighborhood with close access to city attractions.

  • Room Quality10.0

    Rooms described as gorgeous with modern and elegant designs.

  • Amenities10.0

    Facilities like spa and pool were highlighted as amazing.

  • Value for Money10.0

    Considered reasonable given the luxury and offerings, despite higher food costs.

  • Food and Beverage10.0

    Breakfast and dining options were outstanding with varied offerings.

  • Overall Experience10.0

    General sentiment indicates a fantastic and memorable stay.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 12 recent stays rated 8+

10.0211 reviews
  • Excelente habitación, muy bien desayuno. Recomendado.

    9/10

    Edwin · couple · 2026-10-22

    “Excelentes instalaciones, buenos restaurantes para comida occidental”

  • Guest review

    9/10

    Anne · couple · 2026-10-21

    “Everything except the wifi was nonexistent”

  • This is the best hotel in Xian and I recommend it 100%. An absolute flagship hotel of Ritz Carlton.

    10/10

    Adrian · family with children · 2026-10-20

    “This hotel was absolutely amazing. It is modern, elegant and is situated next to shopping centre. Great staff, amazing cleaning team and great attention to details.”

  • Schöner Aufenthalt in Xi‘an

    9/10

    Marion · couple · 2026-10-08

    “Wir waren für 3 Nächte im Hotel und würden es wieder buchen. Sehr gemütlich eingerichtete Zimmer mit ausreichend Platz für Gepäck. Frühstücks-Restaurant war sehr gut 👍 sowohl das sehr freundliche, aufmerksame und schnelle Personal als auch die Qualität und Vielfalt bei der Auswahl des Essens. Wir sind nach dem ersten enttäuschendem Frühstück in der Lounge lieber in das größere Restaurant gegangen. Trotz der Größe und vielen Gäste konnte man entspannt und ausgiebig frühstücken.”

  • Una estancia fantástica en Xi’an

    10/10

    Fran Almeida · couple · 2026-09-14

    “Nos ha encantado nuestra estancia en The Ritz-Carlton Xi’an. La verdad es que hemos estado muy a gusto desde el primer momento y nos ha gustado todo, tanto el hotel como todos los detalles que hacen que la estancia sea especial. La cama era comodísima y hemos dormido genial, que después de un día de turismo se agradece muchísimo. También cenamos en el restaurante del lobby y fue una muy buena elección, nos gustó mucho la comida. Y, sobre todo, queremos destacar al personal. Todo el mundo fue súper atento, amable y pendiente de nosotros en todo momento, sin resultar excesivo. Se nota que cuidan mucho al huésped. Nos vamos con muy buen recuerdo del hotel y de nuestra estancia en Xi’an. Sin duda, si volvemos a la ciudad, repetiríamos.”

  • Guest review

    10/10

    Pierre-Emmanuel · family with children · 2026-09-12

    “The rooms were very beautiful and cosy. Above all, they were decorated with great taste.”

  • Excellent hotel. Very well decorated. Staff was very polite and efficient. Breakfast was superb! Would love to come back

    10/10

    Fernanda · couple · 2026-09-12

  • 如果再來西安,會優先考慮再次入住。

    8/10

    yong yan · family with children · 2026-09-06

    “員工熱情有禮,樂意為客人解決問題。”

  • I would like to thank Ms Janice Goh. She welcome me with a warm smile and attended to me with patience. Explained to me

    10/10

    Lai Hin · solo traveller · 2026-09-05

    “A bit far from tourist attractions.”

  • Guest review

    9/10

    Odile · solo traveller · 2026-09-04

    “Le cadre, le service”

  • Guest review

    10/10

    Igor · couple · 2026-08-18

    “Просто очень шикарный отель. Завтраки отличные- качественные продукты в широком ассортименте. СПА зона- бассейн где то 8х3 метра, а также тренажерный зал. Все на очень высоком уровне”

  • Excellent - exceeded our expectations

    10/10

    Nadia · solo traveller · 2026-08-15

    “The hotel is beautiful but it is the little attention that really made it for us. Very lovely hotel and 5 star hotel all the way!”

Hotel info and reviews come from third-party sources.