Hotelaholic

Wuzhen

Alila Wuzhen, Zhejiang

No. 939, Ziye East Road, Wuzhen Township, Wuzhen

8.4 Excellent5 guest reviews

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities

    Indulge in the indoor pool, 24-hour fitness center, and seasonal outdoor pool. Dine at the gourmet restaurant or enjoy 24-hour room service and multiple bars.

  • Convenience and Comfort

    Take advantage of complimentary Wi-Fi, concierge services, and gift shops. Unwind in individually decorated guestrooms with private spa tubs and balconies.

  • Event Spaces and Location

    With 6458 square feet of conference space and proximity to the Wuzhen Scenic Area, this riverwalk hotel is perfect for both business and leisure travelers.

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At the hotel

Popular amenities

29 listed
  • 24-hour fitness facilities
  • 24-hour front desk
  • Accessible shuttle
  • Breakfast available (surcharge)
  • Concierge service
  • Conference space
  • Electric car charging station
  • Express check-in/check-out
  • Express check-out
  • Free self parking
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Pools & wellness

  • Outdoor pool - seasonal
  • Pool sun loungers

Dining & drinks

  • Snack bar/deli

Fitness & outdoors

  • Garden
  • Terrace

Safety & cleanliness

  • Multilingual staff
  • Smoke-free property

Getting around & access

  • No accessible shuttle
  • Parking (limited spaces)

Guest services

  • Luggage storage
  • Safe-deposit box at front desk
  • Tours/ticket assistance

Services & essentials

  • Free WiFi
  • Gift shops or newsstand
  • Library
  • Lifeguard on site
  • Porter/bellhop
  • Wedding services
  • Well-lit path to entrance

Review in focus

5 reviews
10/ 10
This is a very unique hotel. Very modern architecture looks with big space around the premises. Rooms are big with patio. The rooms have a very high ceiling. The bathroom are so big. They even upgrade us to a suite. Even better.
Geaik Theng · 2024-10-31

Live guest feedback

Guest reviews

Mixed experiences

80% of 5 recent stays rated 8+

8.45 reviews

  • Modern and architecturally hotel.

    10/10

    Geaik Theng · 2024-10-31

    “This is a very unique hotel. Very modern architecture looks with big space around the premises. Rooms are big with patio. The rooms have a very high ceiling. The bathroom are so big. They even upgrade us to a suite. Even better. ”

  • Guest review

    4/10

    Katheleen · 2023-09-17

    “The room has a musky and moldy bad smell. TV was not working properly. Did mention to staff about the smell, they offered 2 other rooms and all were equally smelly. Took one that I thought smell the least but turns out the whole night it just got worst. Sheets were very moist, so uncomfortable and smelly. Couldn’t sleep as I had hard time breathing, the smell was just so bad. Had diarrhea after dining at the only restaurant available there. Saw cockroach in the room. For alila standard, this is probably the worst experience ever. It shouldn’t been rated 4/5 star hotel. Probably 1 star Request for check out the next day. Had to scram to look for another hotel elsewhere. Staff was going to charge me full price including the meal had I not raise concern. They didn’t seem to understand English much. They did waive off the meal in the end and did gave me some discount on the room. I asked the staff to arrange transport for me to other hotel, they did but they made me pay for the transport even though I had to leave because of the poor hotel condition. I had hard time trying to book another hotel as I’m not familiar with the city, the driver was kind enough to help me and drove me to another hotel where I could instantly book a room on the spot which cost half of what alila was charging and condition of the room was much better with no smell in the room. ”

  • great option in Wuzhen

    10/10

    niels · 2020-06-22

    “nice design, pleasant simple service and lovely experience in convenient location”

  • Great service by Victor

    10/10

    Chong · 2019-12-31

    “We left some of our belongings in the hotel and the Hotel’s service person Victor was extremely helpful and went the extra mile to send our belongings to our hotel in shanghai. Thank you very much Victor for your assistance. ”

  • Guest review

    8/10

    Chee Mun · 2019-12-26

    “Very good hotel and we were upgraded to a bigger room. Service was fantastic , only thing was the hotel could be a lot more lively in terms of lounges performances and perhaps station more staff to make sure the floor at the swimming pool are dry ”

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Hotel info and reviews come from third-party sources.