The Plaza Grande Hotel offers 15 luxurious suites with elegant décor and marbled bathrooms. Guests can unwind in the wellness spa or indulge in a relaxing hydromassage tub after a day of exploring Quito.
Gourmet Dining Experience
Indulge in a culinary journey at the hotel's 3 restaurants. From gourmet fusion food and live opera music at La Belle Epoque to traditional Ecuadorian cuisine and live guitar music at Café Plaza Grande, there's something to satisfy every palate.
Entertainment and Culture
Experience the vibrant culture of Quito with moonlight horse-drawn carriage city tours and live Flamenco music at El Caustro wine cellar. Immerse yourself in the rich history and entertainment options right at your doorstep.
Book now for an unforgettable stay at Plaza Grande Hotel, where luxury and culture meet in the heart of Quito.
✦HAPPI HIGHLIGHTS
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Stunning rooms
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Friendly staff
At the hotel
Popular amenities
47 listed
24-hour front desk
Access to health care professionals
Air conditioning
Airport shuttle
Airport shuttle (additional charge)
Bar
Billiards
Cashless payment available
Cleaning standards that are effective against Coronavirus
Concierge service
View all amenities
Dining & drinks
Delivered food - securely covered
Food delivered to guest room
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Fitness & outdoors
Terrace
Rooms & comfort
Heating
Non-smoking rooms
Soundproof rooms
Safety & cleanliness
Contactless check-in/check-out
Dry cleaning
First aid kit available
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Safety deposit box
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Shuttle service
Wheelchair accessible
Guest services
Fax/photocopying
Ironing service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Services & essentials
Daily housekeeping
Face masks for guests available
Free WiFi
Non-smoking throughout
Room service
Toilet with grab rails
WiFi available
Review in focus
318 reviews
10/ 10
The location is excellent, we had our wedding there. The personnel went above and beyond with helping with the planning, flowers, food (really good), and setup.
Xander · couple · 2026-10-12
The guest experience
9.5out of 10 318 verified reviews
Loved most
Stunning rooms
Friendly staff
Worth knowing — Minor issues with breakfast · Some amenities slightly outdated
How guests scored the stay
Location9.8
Central location with safe access to nearby restaurants.
Service9.8
Staff was incredibly kind and accommodating.
Overall Experience9.8
An unforgettable stay with a perfect blend of charm and luxury.
Room Quality9.8
Rooms were stunning and very spacious.
Cleanliness9.3
The hotel and room were immaculate and very clean.
Amenities9.3
Top-tier amenities and extras like free cocktails.
Value for Money9.3
Exceptional value for a luxury hotel experience.
Food and Beverage8.8
Breakfast was good but not the highlight of the stay.
Live guest feedback
Guest reviews
Remarkably consistent
100% of 13 recent stays rated 8+
9.5318 reviews
Guest review
10/10
Xander · couple · 2026-10-12
“The location is excellent, we had our wedding there. The personnel went above and beyond with helping with the planning, flowers, food (really good), and setup.”
Guest review
10/10
MARGUERITE · solo traveller · 2026-09-17
“Everyrhing”
Seria perfeito, mas...
8/10
Elisabeth · couple · 2026-09-15
“O hotel fica no centro histórico e perto de pontos turísticos. A equipe foi extremamente simpática e solícita. Nos ajudou quando precisamos, nos deixaram uma garrafa de vinho de presente e foram muito amáveis ao, inclusive, nos enviar mensagens em português.”
Perfect location great value incredible friendly staff
10/10
Belinda · couple · 2026-09-04
“Brilliant location, close to old town and great restaurants and safe. The hotel has old world charm, incredible staff, it was so lovely to stay there”
Outstanding Service in the Heart of Quito’s Old Town
10/10
Honghui · family with children · 2026-08-24
“The location is fantastic, right in the heart of the Old Town and within easy walking distance of many attractions. Our bed was very comfortable, and we had a room with a balcony and a wonderful view.
What impressed us most, however, was the truly top-notch service. I’d like to share three examples that made our stay especially memorable.
We arrived from Mashpi Lodge, whose shuttle could only drop us off at a nearby hotel because Plaza Grande was not on their drop-off list. The Plaza Grande staff came over to meet us and helped transfer all of our luggage to the hotel, making the arrival completely effortless.
Another day, we had some leftover food and simply asked whether there was a microwave we could use to reheat it. Instead, the staff took the food to Café Plaza Grande, reserved a table for us, reheated it, and served it beautifully. We were so impressed by the thoughtfulness and level of care.
Finally, on our last day, we had a midnight flight. After checking out and spending the afternoon exploring the Old Town, we returned to the hotel with about two hours to wait before our ride to the airport. When I asked if there might be a more comfortable place for us to spend the time, the staff opened the top floor for us so we could relax and enjoy the beautiful evening view over the illuminated Plaza de la Independencia.
These thoughtful touches went far beyond what we expected and made us feel genuinely cared for. The beautiful location, comfortable room, fantastic view, and especially the outstanding service made our stay at Plaza Grande truly memorable. We would absolutely stay here again.”
Wonderful location and hotel
10/10
Krista · couple · 2026-08-23
“The breakfast was wonderful. It is not a buffet but one orders from a menu so allow ample time for breakfast. The bed was super comfortable and the bathroom thoughtfully laid out. Staff were especially good. They can get you a taxi to the airport for $20. Food in the dining room was reasonably priced and delicious. One of my favorite hotels in the world.”
Исторический отель в центре города
10/10
Nikita · family with children · 2026-08-19
“Доброжелательный и отзывчивый персонал, чистые и опрятные номера, очень понравился исторический шарм отеля отлично сочетающийся с комфортными номерами, у нас для семьи было 2 номера, дети были в восторге от подачи мороженого в ресторане от Кукуручо, очень атмосферно, запомнилось.”
Abbiamo passato solo una notte ma è stata una bella esperienza.
9/10
John · extended group · 2026-08-17
“E nel centro storico riconosciuto dall’ UNESCO e vero che è un po datato ma fa parte della sua storia.
Una bella esperienza che ci fa ritornare nel tempo.
Il personale molto gentile e disponibile super.”
Grand Old-World Luxury in the Heart of Historic Quito
10/10
SilverTravelsDotCom · Couples · 2026-08-13
“We stayed in a Royal Suite Front King. I paid GBP 203 / USD 267 per night, including breakfast.
A grand, luxury hotel in the old style. An old building beautifully renovated and restored, in a great location with outstanding service. Highly recommended, I doubt there is a better place to stay when visiting Quito. Just beware of the local pick-pockets.
The “Good”:
- Very large, spacious rooms - magnificently and comfortably furnished.
- Spotlessly clean
- Super king sized bed with great quality bed linens and such excellent pillows.
- Excellent location: you are in the heart of historic Quito and within easy walking distance of the major downtown sites; there is so much to see and do close by; and there are many great restaurants to choose from.
- Impeccable full service: responsive, friendly and the highest professional standards.
Beware:
- The over spa-bath shower is difficult to access, and whilst there is plenty of hot water it is difficult to adjust to a comfortable temperature.
- Petty crime is an unfortunate epidemic in many modern cities, put particularly so in Quito. Take sensible precautions to protect your valuables.”
great staff , service was exceptional . room was superb great old world feel to it . would return
10/10
William · couple · 2026-08-10
“the breakfast was superb steak and shrimp omelette with local fruits coffee was the best i have ever tasted the view over independence square was great”
Wonderful staff
8/10
evan943 · Family · 2026-08-08
“Extremely good service and comfortable clean rooms, but the food wasn't brilliant. The staff went above and beyond to support us during the stay, especially as we had a lot of bags. Central location in the old town.”
Experience was excellent.
10/10
923andrez · Solo travel · 2026-08-07
“Excellent accommodations and excellent staff.”
Family stay in old town
10/10
Unclebum · Family · 2026-07-30
“The Hotel Plaza Grande was an unforgettable stay. The atmosphere is dazzling and the service is even better. Although visitors can stress about the city’s safety, the hotel is placed in one of the safest parts of town. Not to mention, the breakfast is out of this world!”
