Hotelaholic

Hamburg

25hours Hotel Hamburg HafenCity

Überseeallee 5, Hamburg, 20457

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Stylish Maritime Theme Rooms

    Experience a blend of modern amenities and maritime charm in our stylish rooms at the 25hours Hotel HafenCity. Enjoy free WiFi and unique design elements that will make your stay unforgettable.

  • Heimat Kitchen Dining Experience

    Delight your taste buds at Heimat Kitchen with a diverse menu featuring seasonal dishes from German-speaking regions. Start your day right with a delicious breakfast buffet served daily.

  • Convenient Location and Nearby Attractions

    Located directly on Hamburg Harbour, our hotel is just steps away from the Hamburg Maritime Museum and a short walk from the Elbe Philharmonic Hall. Explore the historic Old Town district and easily navigate the city with the nearby Überseequartier Underground Station.

Book now and immerse yourself in the vibrant atmosphere of the 25hours Hotel HafenCity.

HAPPI HIGHLIGHTS

  • Friendly and helpful staff

  • Great location

  • Well-designed rooms

At the hotel

Popular amenities

73 listed
  • 24-hour front desk
  • Access to health care professionals
  • Air conditioning
  • Allergy-free room
  • Bar
  • Breakfast takeaway containers
  • Business center
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
View all amenities

Pools & wellness

  • Sauna

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking

Guest services

  • Concierge service
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed

Services & essentials

  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Free WiFi
  • Games room
  • Key card access
  • Non-smoking throughout
  • Packed lunches
  • Thermometers for guests provided by property
  • Vending machine - drinks
  • WiFi available

Review in focus

5,302 reviews
1/ 10
Beschreibung und Wirklichkeit waren nicht übereinstimmend
Volker · couple · 2026-10-24

The guest experience

9.0out of 10
5302 verified reviews

Loved most

  • Friendly and helpful staff
  • Great location
  • Well-designed rooms

Worth knowing — Cleanliness issues · Crowded breakfast area · Costly parking

How guests scored the stay

  • Service9.9

    Staff was described as friendly, helpful, and competent, particularly during breakfast service.

  • Location9.5

    Incredible location near major attractions, highly praised by guests.

  • Overall Experience9.4

    Guests reported a pleasant stay overall despite some drawbacks.

  • Amenities8.9

    Amenities such as the free minibar and photo booth were well-received.

  • Room Quality8.9

    Guests appreciated the room design and cleanliness, with only minor complaints.

  • Value for Money8.9

    Overall good value, with a few comments on parking costs.

  • Food and Beverage8.5

    Breakfast was praised but had issues with space and temperature of the food.

  • Cleanliness8.0

    Issues were noted about cleanliness, including a dirty window and general upkeep.

Live guest feedback

Guest reviews

Mixed experiences

56% of 9 recent stays rated 8+

9.05302 reviews
  • Für mich nicht geeignet

    1/10

    Volker · couple · 2026-10-24

    “Beschreibung und Wirklichkeit waren nicht übereinstimmend”

  • Great value and location!

    10/10

    Fred · couple · 2026-10-24

    “Great location, within short walking distance to many stores and restaurants. Comfortable beds and quiet hallways at night - easy restful sleep.”

  • Guest review

    4/10

    Susanne · family with children · 2026-10-23

    “the staff was amazing. above and beyond, friendly, polite and helpful”

  • Guest review

    5/10

    Sabine · family with children · 2026-10-22

    “Die Lage und das moderne hat uns gefallen.”

  • Guest review

    8/10

    Darren · solo traveller · 2026-10-20

    “Good staff, good restaurant & bar. Nice room. Very good location.”

  • Eine Topadresse wenns um Shopping und Sehenswürdigkeiten geht-Top!

    8/10

    Ralf · family with children · 2026-10-18

    “Sie wirkt frisch, lebendig, trendy und ist von der Lage was von optimal. Das Frühstück ist top, Personal sehr freundlich. Empfehle ich gerne weiter….”

  • Einmal und nie wieder...

    1/10

    Eftimios · couple · 2026-10-17

    “Die Lage”

  • Guest review

    8/10

    Hartmut Fütterer · couple · 2026-10-16

    “Die nähe zur city z. B. elfi und landungsbrücken”

  • Cooles hanseatisches Hotel mit Fun Facts in der Speicherstadt.

    10/10

    Björn · couple · 2026-10-14

    “Es hat an nichts gefehlt, Buffett, Wunsch- Eierspeise, warmer Gries, Müsli. Guter O Saft, coole Lokation, frisches Brot & Brötchen mit freundlichem Personal. Parkplatz unmittelbar am Hotel mit günstigerem Tagestarif im Vgl. zu den 3 € p.Std. im näheren Umfeld.”

Hotel info and reviews come from third-party sources.