HAPPI EXPERIENCE
The stay, in detail
Luxurious Accommodation
The Fontenay, a 5-star hotel on the Alster Lake, offers elegantly designed rooms with floor-to-ceiling windows and free WiFi. Some rooms boast private balconies and stunning lake views.
Exceptional Dining
Indulge in culinary delights at the Lakeside gourmet restaurant overlooking the lake, the Parkview all-day-dining restaurant, or the Fontenay Bar with its breathtaking 320° panoramic view. In-room dining is also available 24/7.
Relaxation and Leisure
Unwind at the 1,000 m² rooftop spa with an indoor/outdoor pool or explore the nearby Jungfernstieg shopping area. With impeccable service and a prime location, The Fontenay is your ultimate luxury destination in Hamburg.
Book now for an unforgettable experience.
HAPPI HIGHLIGHTS
Great service
Beautiful location
Excellent amenities
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Access to health care professionals
- Accessible parking
- Air conditioning
- Allergy-free room
- Bar
- Beauty Services
- Board games/puzzles
- Breakfast in the room
View all amenities
Pools & wellness
- Fitness/spa locker rooms
- Heated pool
- Indoor pool
- Infinity pool
- Manicure
- Massage services
- Outdoor pool
- Pedicure
- Pool with view
- Rooftop pool
- Sauna
- Spa/wellness center
- Spa/wellness center services
- Steam room
- Swimming pool
Dining & drinks
- Coffee Shop on site
- Delivered food - securely covered
- Food delivered to guest room
- Fruits
- Kid meals
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Special diet menus - on request
- Wine/champagne
Fitness & outdoors
- Broadcast Live sport events
- Cycling
- Fitness center
- Fitness facilities
- Garden
- Outdoor furniture
- Personal trainer
- Sun loungers or beach chairs
- Sun terrace
- Terrace
- Water sport facilities on site
Rooms & comfort
- CCTV in common areas
- Heating
- Hot spring bath
- Non-smoking rooms
- Shared lounge/TV area
- Soundproof rooms
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Dry cleaning
- Fire extinguishers
- First aid kit available
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Screens / Barriers between staff and guests for safety
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Lift / Elevator
- Parking
- Parking garage
- Private parking
- Shuttle service
- Shuttle service (additional charge)
- Valet parking
Guest services
- Concierge service
- Currency exchange
- Fax/photocopying
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Lockers
- Luggage storage
- Meeting/banquet facilities
- Pet basket
- Pet bowls
- Private check-in/check-out
Services & essentials
- Canoeing
- Cashless payment available
- Daily housekeeping
- Designated smoking area
- Electric vehicle charging station
- Face masks for guests available
- Family rooms
- Free WiFi
- Key card access
- Live music/performance
- Room service
- Thermometers for guests provided by property
- WiFi available
Review in focus
1,172 reviews
10/ 10
Top Lage Top Service Zimmer grosszügig und super clean Wellness sehr schön gestaltet