Hotelaholic

Bengaluru

Shangri-La Bengaluru

No 56-6B Palace Road, Bengaluru, 560001

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Indulge in elegantly appointed guestrooms with walk-in wardrobes, rain showers, and premium amenities at the Shangri-La Hotel in Bangalore.

  • Exceptional Dining Options

    Savor the flavors of Italy, Japan, China, and India at the award-winning restaurants, complemented by a rooftop bar & lounge for a perfect evening.

  • Wellness and Relaxation

    Unwind at the state-of-the-art gym with top-notch equipment, or pamper yourself at CHI, The Spa with rejuvenating treatments inspired by the legend of Shangri-La.

Experience luxury and comfort at Shangri-La Hotel, Bengaluru. Book now for an unforgettable stay!

HAPPI HIGHLIGHTS

  • Exceptional service

  • Clean and spacious rooms

At the hotel

Popular amenities

120 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Adult only
  • Aerobics
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Beauty Services
  • Fence around pool
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Hot tub/Jacuzzi
  • Kids' pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Sun terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Airport shuttle (additional charge)
  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Babysitting/child services
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Allergy-free room
  • Board games/puzzles
  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Free WiFi
  • Happy hour
  • Key access
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Nightclub/DJ
  • Packed lunches
  • Room service
  • Solarium
  • Sun umbrellas
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

911 reviews
1/ 10
The front office desk staff are irresponsible and they don’t know how to treat customers.
Suresh · couple · 2026-08-26

The guest experience

9.6out of 10
911 verified reviews

Loved most

  • Exceptional service
  • Clean and spacious rooms

Worth knowing — Inconsistent staff hospitality · Some amenities not well-maintained

How guests scored the stay

  • Service10.0

    Overall positive experiences with staff noted, although there were mentions of inconsistencies.

  • Overall Experience10.0

    Highly positive experiences noted, with a willingness to return expressed.

  • Location9.8

    Described as central and convenient, contributing positively to the stay.

  • Amenities9.7

    Facilities praised, though some areas noted needing improvement.

  • Room Quality9.7

    Rooms were spacious, modern, and noted for being very clean.

  • Value for Money9.7

    Overall perception of value matches the high standard of the hotel.

  • Food and Beverage9.2

    Food quality positively mentioned, but some criticisms regarding menu offerings.

  • Cleanliness8.7

    Some reviews highlighted issues with cleanliness in specific details, impacting the score.

Live guest feedback

Guest reviews

Mixed experiences

67% of 9 recent stays rated 8+

9.6911 reviews
  • The front office desk staff are irresponsible and they don’t know how to treat customers.

    1/10

    Suresh · couple · 2026-08-26

  • A Super City Hotel

    10/10

    001Celia · Couples · 2026-08-24

    “We has a very comfortable three night stay in a club room at the Shangri-La Bengaluru with two areas becoming a real highlight. The first was access to the Horizon Club Lounge lead by Amit - a true professional working and leading a very capable team. The lounge gave us all we needed; breakfast in the lounge was more than plenty (we did look at the main breakfast area and - while the spread was extensive - we preferred the sanctuary and personal service of the lounge). Furthermore, the evening cocktails and canapes were exceptional with a wide choice of drinks and food (far more than just a few 'snacks'). We loved spending time in a lounge that was spacious and so well run. Our second highlight was access to the pool; finding a 25m pool in the city is a dream and this pool is really well maintained with great opening hours (opens at 6am so perfect for lengths before sight seeing). That said, although long, it is quite narrow (4 people swimming lengths is a squeeze) so be prepared to breathe in and share, especially on week days! We think this hotel is a great choice if staying in Bengaluru and we would happily return - especially to the Horizon lounge and pool - if we find ourselves in this part of India again. Thank you everyone , Celia and David”

  • Guest review

    9/10

    Lionel · solo traveller · 2026-08-12

    “Trés haut niveau qualitatif avec un belle décoration”

  • Very Good hotel

    9/10

    V. Ramasawmy · solo traveller · 2026-08-11

    “I liked nearly everything. The staff were most of them wonderful and helpful. Food was very good. Transport services were also good.”

  • Bit Disappointed. I probably expected more as this was my first stay at Shangarila.

    4/10

    Deepa · couple · 2026-08-03

    “Nothing Exceptional. Its does have most of what you expect in a 5 star hotel”

  • Awesome!

    10/10

    johnchv · Business · 2026-07-24

    “What can I say.. Shantrice-la never disappoints. The property is in an great Location with easy access to the airport and downtown. It is clean and well kept. Rooms well maintained and everything worked. Cannot tell you how many hotels I stay in where stuff does not work.. not here. It has a massive real gym! Nice pool and the breakfast buffet is massive. There are other restaurants and was told the Chinese restaurants really good Only thing to call out is that the front desk guy at check was not engaged and has a hard time understanding him. I will stay here again.”

  • Awesome

    10/10

    Sinu · couple · 2026-07-22

    “Cleanliness , hospitality and spread of buffet”

  • Guest review

    6/10

    Rohith · family with children · 2026-07-21

    “Location of the property was of great help to us and staff were very friendly , helpful and courteous.”

  • Amazing hotel, staff amazing from restaurant manager to staff outside hotel. Loved the pool area and restaurants

    10/10

    Rebecca · solo traveller · 2026-07-19

    “The best hotel I have ever stayed at! Amazing building and staff. Room amazing with amazing views”

Hotel info and reviews come from third-party sources.