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New Delhi · Delhi

Shangri-La Eros New Delhi

19, Ashoka Road, New Delhi, Delhi, 110001

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Stay with Exquisite Dining Options

    The recently refurbished Shangri-La Eros New Delhi offers a luxurious stay with 5 dining options and an outdoor swimming pool. Enjoy stunning views of Lutyens Delhi from the well-designed rooms, equipped with bathtubs and some with DVD players.

  • Culinary Delights for Every Palate

    Indulge in a culinary journey at the hotel's diverse restaurants. From authentic Yunnan, Cantonese, and Sichuan cuisine at Shang Palace to Italian delights at Sorrento, there's something for everyone. Experience a world of flavors at Tamra and savor Indian street food at Mister Chai. End your day with signature cocktails at Grappa.

  • Relaxation and Wellness Amenities

    Unwind at the Chi Spa, stay active at the Fitness Centre, and take a dip in the outdoor pool. With India Gate and Jantar Mantar nearby, Shangri-La Eros New Delhi is the perfect choice for your stay.

Book now for an unforgettable experience at Shangri-La Eros New Delhi!

HAPPI HIGHLIGHTS

  • Excellent service

  • Beautiful design

  • Delicious food

At the hotel

Popular amenities

99 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Auditory guidance
  • Baby safety gates
  • Babysitting/child services
  • Bar
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Beauty Services
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Hot tub/Jacuzzi
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Free WiFi
  • Higher level toilet
  • Key card access
  • Mobile app for room service
  • Packed lunches
  • Room service
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

3,127 reviews
7/ 10
Struttura centrale, moderna, dotata di tutti i confort Fantastica nuova area wellness con palestra h24 e zona hammam/sauna/idromassaggio con docce accessibili anche dopo il check out, perfetto prima di un volo. Colazione memorabile
avv Carlo · couple · 2026-10-11

The guest experience

9.0out of 10
3127 verified reviews

Loved most

  • Excellent service
  • Beautiful design
  • Delicious food

How guests scored the stay

  • Cleanliness9.0

    The hotel is well-maintained and clean, as mentioned in several reviews.

  • Service9.0

    Many reviews highlight the excellent and attentive service provided by the staff.

  • Location9.0

    The hotel is conveniently located, making it easy to access the city.

  • Room Quality9.0

    Rooms are spacious and well-appointed according to guest feedback.

  • Amenities9.0

    A variety of amenities and facilities make for a comfortable stay.

  • Value for Money9.0

    Overall, guests feel the experience justifies the cost.

  • Food and Beverage9.0

    Guest feedback emphasizes the quality and variety of food offered.

  • Overall Experience9.0

    Guests consistently express high satisfaction and recommend the hotel.

Live guest feedback

Guest reviews

Consistent

78% of 9 recent stays rated 8+

9.03127 reviews
  • Ottimo soggiorno

    7/10

    avv Carlo · couple · 2026-10-11

    “Struttura centrale, moderna, dotata di tutti i confort Fantastica nuova area wellness con palestra h24 e zona hammam/sauna/idromassaggio con docce accessibili anche dopo il check out, perfetto prima di un volo. Colazione memorabile”

  • Guest review

    7/10

    Andreas · couple · 2026-10-09

    “Zwembad”

  • Guest review

    10/10

    Giulia · solo traveller · 2026-10-07

    “Stanza bella, pulita e tenuta molto bene. Staff molto gentile e disponibile.”

  • Het verblijf was excellent! Al je wensen werden direct vervuld

    8/10

    Sangeeta · couple · 2026-09-18

    “De personeelsleden in alle categorie , zijn allemaal Zeer vriendelijk … behulpzaam …”

  • Guest review

    10/10

    James · couple · 2026-09-18

    “The staff was very accommodating when I had a last-minute travel change. The night I got to stay was very restful and the evening cocktails hour had a good selection of drinks and food with a nice view.”

  • Guest review

    10/10

    Sakhdeep · extended group · 2026-09-14

    “We travelled as a family and everyone really loved the hotel! The Executive rooms were perfect for my children and their families. We had a deluxe room and it was also excellent! We all loved the pool area and made the most of the restaurants - the Italian was our favourite. The breakfast was so good with something for everyone - such a variety! One afternoon we enjoyed food drinks and snacks at Mr Chai too!”

  • Over good

    8/10

    Parbodh · couple · 2026-09-09

    “Staff and food”

  • Perfect

    10/10

    Efrat · family with children · 2026-09-09

    “We had a wonderful stay at this hotel with our family. Everything was just perfect- the welcoming staff, the comfortable beds, and the wonderful breakfast, with a great variety of fresh and delicious options. The spa and pool were relaxing and enjoyable, and we would happily stay here again. Highly recommended!”

  • Guest review

    9/10

    MANISH · solo traveller · 2026-09-07

    “Everything was in place”

Hotel info and reviews come from third-party sources.