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Hyderabad

ITC Kakatiya, a Luxury Collection Hotel, Hyderabad

6 -3 -1187, Begumpet, Hyderabad, 500016

9.4 Wonderful618 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    ITC Kakatiya Hyderabad, A Luxury Collection Hotel offers a comfortable stay in Hyderabad with 188 cozy rooms. Each room is equipped with modern amenities like a flat screen TV and a private bathroom, ensuring a relaxing experience for every guest.

  • Dining Excellence

    Indulge in a culinary journey at the hotel's 3 dining options. From multi-cuisine delights at Deccan Pavilion to authentic Southern Indian flavors at Dakshin, and Indian delicacies at Kebabs & Kurries, there is something to satisfy every palate.

  • Relaxation and Recreation

    Unwind by the outdoor pool, rejuvenate at the spa and wellness center, or enjoy a refreshing drink at the bar - the hotel offers a perfect blend of relaxation and recreation for a memorable stay.

Experience luxury and comfort at ITC Kakatiya Hyderabad, A Luxury Collection Hotel. Book now for an unforgettable stay!

HAPPI HIGHLIGHTS

  • Cordial staff

  • Convenient location

At the hotel

Popular amenities

61 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Bar
  • Business center
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Outdoor pool
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center

Rooms & comfort

  • Emergency cord in bathroom
  • Lower bathroom sink

Safety & cleanliness

  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Currency exchange
  • Express check-in/check-out
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Meeting/banquet facilities

Services & essentials

  • Daily housekeeping
  • Electric vehicle charging station
  • Free WiFi
  • Happy hour
  • Higher level toilet
  • Key card access
  • Room service
  • Toilet with grab rails
  • WiFi available

Review in focus

618 reviews
9/ 10
Breakfast service was good with a good variety
Durga Prasad · extended group · 2026-10-21

The guest experience

9.4out of 10
618 verified reviews

Loved most

  • Cordial staff
  • Convenient location

Worth knowing — Poor food quality · Room allocation issues

How guests scored the stay

  • Location10.0

    The location of the property is central and very convenient, situated in the heart of the city.

  • Amenities10.0

    Standard quality for this hotel tier, with decent food and good ambience.

  • Overall Experience10.0

    Overall a delightful experience marred by some operational issues; an enjoyable stay nonetheless.

  • Service10.0

    Staff are exceptionally cordial and well trained, accommodating requests and eager to help.

  • Cleanliness9.7

    The room was clean and immaculate, but issues with the room AC and electrical switches reflect a lack of thoroughness.

  • Room Quality8.7

    The hotel management was completely unorganized regarding room allocations, resulting in multiple changes and issues with room quality.

  • Value for Money8.7

    Room prices did not reflect the quality experienced due to significant maintenance issues and lack of service adjustments.

  • Food and Beverage8.2

    Food quality often mentioned as below expectations, and breakfast was reported as poor.

Live guest feedback

Guest reviews

Consistent

80% of 10 recent stays rated 8+

9.4618 reviews

  • Comfortable overnight stay

    9/10

    Durga Prasad · extended group · 2026-10-21

    “Breakfast service was good with a good variety”

  • Good, comfortable, centrally located legacy hotel

    8/10

    Pawan · extended group · 2026-10-14

    “Breakfast was good and the restaurants were amazing”

  • Not recommended .

    5/10

    vikash · extended group · 2026-09-02

    “Reception staffs. They are arrogant and pretending that , if , we have not invited you.”

  • We absolutely loved our stay. and we would definitely comeback again

    10/10

    Anil · couple · 2026-08-25

    “Breakfast - tasty and delicious. The staff were extremely friendly and constantly kept checking on us to see if we needed anything. The orders placed at the station came out fast as well. The area is excellently staffed and neat. Room - We took the ITC one room and we absolutely loved the upgrade to the available space. Early check in - We had landed in Hyderabad after a really long international flight and were extremely tired. We had requested an early check in and the front desk was extremely empathetic to our case and helped us with an early check in. I would call out Priya in the front desk who helped us ( Thank you). Support staff - Every staff around us would greet us with a warm smile. In all all my experiences made me feel that the management did everything possible to make our stay as seamless as possible and accommodated our requests.”

  • Guest review

    10/10

    Adithya · solo traveller · 2026-08-23

    “The Ambience and the room”

  • Good

    8/10

    Sunil Kumar · family with children · 2026-08-22

    “Breakfast was good”

  • Good hotel but staff inconsistencies spoil the experience

    8/10

    Amitglobe · Couples · 2026-08-16

    “Upon check in we were assigned a very drab room. The room wasn’t even part of towers category. When I complained they promptly shifted me to a higher floor room which was actually the towers category room. This room had a nice view as well facing the lake partially. Food quality is good and staff in general are polite. One particular lady at the reception is not suitable to be there as she repeatedly refused to give me a second key card for my room (God knows what was she thinking). The other lady promptly issued me the key upon request. Would I stay here again. Sorry Taj hospitality wins hands down. Consistency and quality is far more important in the hospitality industry”

  • Fabulous Stay at ITC KAKATIYA Luxury Hotel

    10/10

    90sapnau · Couples · 2026-08-11

    “Wonderful stay at ITC KAKATIYA Luxury Collection Hotel. Excellent Hospitality, Elaborate,Lavish breakfast buffet. In room Dinning experience was praise worthy ,Tom Kha Vegetables Soup with Crispy Garlic Bread was very comforting. Matka Kulfi was delightful. Special Thanks to chef Arvind who served us in another property ITC WELCOME Hotel Bhubneshwar two years back . Pleasantly surprised we recognized each other because as guest we never forget to appreciate if we like something and as a chef he always put his best efforts to serve the scrumptious food to the guests.”

  • Great Centrally Located Property, but Extremely Slow Service

    6/10

    Sameer6727 · Business · 2026-07-26

    “Both the check-in and check-out processes were unexpectedly slow and took considerably longer than anticipated. There was also no seating available for guests while completing the formalities. Furthermore, even the soft copy of the final invoice took an entire day to be shared after check-out. At Kebab & Kurries, we requested the bill for payment, but it took nearly 30 minutes to arrive despite repeated follow-ups. The staff appeared slow and unresponsive, and we were almost ready to leave before the bill was finally provided. Overall, the service lacked urgency, efficiency, and attentiveness. Significant improvement is required in both the front-desk and restaurant service.”

  • Very good hotel, feels more oriented toward business travelers.

    9/10

    Kundra · couple · 2026-07-24

    “Excellent first impression driving up. Fancy lobby, but felt somewhat sterile and industrial. Has a multi-cuisine restaurant downstairs. We had dinner and breakfast there. For dinner, we had a fish dish that was recommended by the waiter; it was so good. The room was good; the floor and carpet had some food crumbs that had not been cleaned up. The view was toward the street, but the windows did a great job of keeping the road noise out. Gauze curtains for privacy, and blackout curtains if you want to sleep late. There are some outside restaurants and shops within walking distance; we did not give them a try.”

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Hotel info and reviews come from third-party sources.