Hotelaholic

Mumbai · Maharashtra

ITC Grand Central, a Luxury Collection Hotel, Mumbai

287, Dr. Babasaheb Ambedkar Road, Mumbai, Maharashtra, 400012

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Luxurious Accommodation with Stunning City Views

  • Indulge in Relaxation and Wellness

    The hotel offers both indoor and outdoor swimming pools, a spa, and a fitness centre for guests to unwind and rejuvenate.

  • Convenient Location and Accessibility

    Situated close to major transportation hubs and popular tourist attractions, exploring Mumbai is a breeze from the hotel.

  • Dining and Entertainment

    Savor exquisite dining options and unwind with drinks at Dublin- The Irish Bar, ensuring a delightful stay.

Book your stay at ITC Grand Central, a Luxury Collection Hotel, Mumbai for an unforgettable experience!

HAPPI HIGHLIGHTS

  • Excellent staff

  • Great buffet spread

  • Comfortable rooms

At the hotel

Popular amenities

87 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Bar
  • Barber/beauty shop
  • Beauty Services
  • Breakfast in the room
  • Business center
  • Car hire
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hair Salon Services
  • Indoor pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Personal trainer
  • Public transport tickets
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Free WiFi
  • Happy hour
  • Key card access
  • Mobile app for room service
  • Room service
  • Themed dinner nights
  • WiFi available

Review in focus

1,901 reviews
8/ 10
tyckte om atmosfären på hotellet, samt deras lounge högst upp i huset God mat och frukost. mycket sköna sängar och tyst ac.
Fabian · solo traveller · 2026-10-16

The guest experience

9.6out of 10
1901 verified reviews

Loved most

  • Excellent staff
  • Great buffet spread
  • Comfortable rooms
  • Good location

Worth knowing — Strange behavior during checkout · Slippery bathroom floor

How guests scored the stay

  • Amenities10.0

    Excellent range of restaurants and well-equipped executive lounge.

  • Food and Beverage10.0

    Buffet offerings and dining experiences were highly praised.

  • Overall Experience10.0

    Guests generally expressed satisfaction with their overall stay.

  • Service9.6

    Staff were noted as friendly and helpful, though there were concerns during checkout.

  • Location9.6

    Great location with views over the garden area.

  • Room Quality9.6

    Large, well-equipped rooms with comfortable beds and good facilities.

  • Value for Money9.6

    High quality of food and service relative to the price.

  • Cleanliness8.6

    Some concerns with the slippery bathroom floor mentioned.

Live guest feedback

Guest reviews

Consistent

80% of 5 recent stays rated 8+

9.61901 reviews
  • Fint men daterat 5 stjärnigt hotell

    8/10

    Fabian · solo traveller · 2026-10-16

    “tyckte om atmosfären på hotellet, samt deras lounge högst upp i huset God mat och frukost. mycket sköna sängar och tyst ac.”

  • Fabulous ambience, friendly and attentive staff particularly at check in desk.

    9/10

    Mira · couple · 2026-10-11

    “Beautiful classic decor with stylish architecture”

  • Guest review

    7/10

    Sahil Upendra · couple · 2026-10-11

    “Great property and rooms”

  • Guest review

    10/10

    Jignesha · couple · 2026-09-15

    “Food and view great”

  • Guest review

    10/10

    ALEXANDER · solo traveller · 2026-09-13

    “Location - comfort - service”

View all guest reviews

Hotel info and reviews come from third-party sources.