Hotelaholic

Mumbai · Maharashtra

The Ambassador, Marine Drive, Mumbai

Veer Nariman Road, Churchgate, Mumbai, Maharashtra, 400020

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Heritage Hotel with Prime Location

    Located opposite the iconic Queen's Necklace - Marine Drive, The Ambassador, Marine Drive, Mumbai offers a blend of heritage charm and modern comfort. Just minutes away from major landmarks like Nariman Point and Gateway of India, this business class hotel is perfect for both leisure and business travelers.

  • Gastronomic Delights and 24-Hour Cafe

    Indulge in a variety of cuisines at Flavors Cafe & Bar, open round the clock, or savor fine dining at The Society. With an array of culinary delights, guests are sure to have a memorable dining experience during their stay.

  • Comfortable Rooms and Modern Amenities

    The hotel boasts centrally air-conditioned rooms and suites with flat screen TVs, high-speed WiFi, and 24-hour room service. Additionally, facilities like a business center, tour desk, and currency exchange services ensure a hassle-free stay.

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HAPPI HIGHLIGHTS

  • Great central location (Nariman Point / heart of Mumbai)

  • Courteous, helpful and prompt staff

  • Very good breakfast and food quality

At the hotel

Popular amenities

56 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
View all amenities

Dining & drinks

  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Restaurant
  • Special diet menus - on request
  • Wine/champagne

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Shuttle service (free)

Guest services

  • Concierge service
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Free WiFi
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • WiFi available

Review in focus

674 reviews
10/ 10
Awesome
Rakesh · couple · 2026-10-19

The guest experience

8.0out of 10
674 verified reviews

Loved most

  • Great central location (Nariman Point / heart of Mumbai)
  • Courteous, helpful and prompt staff
  • Very good breakfast and food quality
  • Comfortable beds and bedding
  • Clean rooms reported by many guests
  • Fair tariff / good value for many guests

Worth knowing — No swimming pool and no gymnasium · Some rooms dated/outdated (bathrooms, furniture) · Occasional damp smell and AC/temperature control issues · No 24-hour in-room dining · Limited room size and some noise from street · Constricted corridors and lift

How guests scored the stay

  • Service9.0

    Consistently positive: numerous mentions of courteous, helpful and prompt staff, specific praise for reception and restaurant manager — strong service sentiment.

  • Location9.0

    Consistently praised as ideal/central (Nariman Point, heart of Mumbai) across many reviews; location is a clear strength.

  • Food and Beverage9.0

    Strongly positive: numerous compliments about breakfast variety and quality, omelettes, a la carte dinner and attentive restaurant staff.

  • Overall Experience8.5

    Generally positive stays reported: comfortable, well-run hotel with friendly staff and good food, tempered by occasional facility and amenity shortcomings.

  • Value for Money8.0

    Mixed-to-positive: some guests mention fair tariff and good value, while a few consider the price high relative to condition — overall at target.

  • Cleanliness7.0

    Mixed mentions: several reviews praise clean sheets and rooms, but others report damp smell, outdated bathrooms and one note in Arabic indicating poor cleanliness — overall slightly below target.

  • Room Quality7.0

    Mixed: very comfortable beds and good bedding reported, but multiple comments cite dated rooms, small room size, outdated bathrooms and occasional noise or damp smells — modestly below target.

Live guest feedback

Guest reviews

Consistent

55% of 11 recent stays rated 8+

8.0674 reviews
  • Awesome

    10/10

    Rakesh · couple · 2026-10-19

  • Guest review

    6/10

    Mili · couple · 2026-10-15

    “Rooms were clean and location”

  • Guest review

    9/10

    Wayne · couple · 2026-10-14

    “Location, staff very professional”

  • Good hotel

    7/10

    Juzer · solo traveller · 2026-09-17

    “The staff were overwhelming welcoming the location is excellent room was ok as well”

  • it was good i have stayed there before and will come back again

    7/10

    Juzer · solo traveller · 2026-09-17

    “the big smiles as you check inn”

  • Good for a short stay but F&B needs to be spruced up

    8/10

    Swati · solo traveller · 2026-08-22

    “Location & good rooms”

  • Great hotel and food

    8/10

    Sarina Bee · extended group · 2026-08-22

    “Reseption staff was very polite and helpfull seriously they are amazing staffs”

  • Good property would recommend

    10/10

    Bhavna · couple · 2026-08-20

    “Location & heritage feel”

  • Guest review

    9/10

    Saleh Mohammed · solo traveller · 2026-08-12

    “Very cooperative staff. Breakfast was good”

  • Staff’s behaviour was excellent

    7/10

    Binu · couple · 2026-08-09

    “Location”

  • Exorbitant cost without a cause

    6/10

    Rajeev · couple · 2026-08-09

    “The close distance from the nariman point”

View all guest reviews

Hotel info and reviews come from third-party sources.