Hotelaholic

Amritsar · Punjab

Taj Swarna

Plot No. C-3, Opposite Basant Avenue, Amritsar, Punjab, 143001

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Spa and Wellness

    Indulge in massages, body treatments, and facials at our luxurious spa for the ultimate relaxation during your stay.

  • Recreational Activities

    Unwind with our health club, outdoor pool, and tennis court. Enjoy a refreshing dip or a game of tennis surrounded by our beautiful outdoor setting.

  • Dining and Amenities

    Satisfy your cravings at our restaurant, coffee shop, and bar/lounge. Take advantage of 24-hour room service and complimentary wireless internet. Plus, enjoy conveniences like a 24-hour business center and free parking.

Book now for a memorable stay!

HAPPI HIGHLIGHTS

  • Excellent hospitality

  • Friendly and accommodating staff

  • Great food

At the hotel

Popular amenities

32 listed
  • 24-hour business center
  • 24-hour front desk
  • Banquet hall
  • Breakfast available (surcharge)
  • Concierge service
  • Conference center
  • Conference space
  • Designated smoking area
  • Elevator
  • Express check-in
View all amenities

Pools & wellness

  • Full-service spa
  • Sauna
  • Steam room

Dining & drinks

  • Snack bar/deli

Fitness & outdoors

  • Fitness facilities
  • Hiking/biking trails nearby
  • Miniature golf on site

Safety & cleanliness

  • Health club
  • Multilingual staff

Getting around & access

  • Free self parking

Guest services

  • Express check-in/check-out
  • Express check-out
  • Luggage storage
  • Meeting rooms
  • Safe-deposit box at front desk
  • Tours/ticket assistance

Services & essentials

  • Free newspapers in lobby
  • Free WiFi
  • Internet access in public areas - high speed
  • Shopping on site
  • Volleyball on site
  • Wedding services

Review in focus

219 reviews
8/ 10
It was amazing hospitality and food was great. Excellent hygiene services. Staff was very cooperative. Basically overall experience was great
Trip26368433238 · Friends getaway · 2026-01-03

The guest experience

Loved most

  • Excellent hospitality
  • Friendly and accommodating staff
  • Great food

Worth knowing — Room quality below expectations · Cleanliness issues · Value for money concerns

How guests scored the stay

  • Service10.0

    Exceptionally attentive and supportive staff, went above and beyond during a family emergency.

  • Food and Beverage9.8

    Food quality was excellent, highlighted positively in multiple reviews.

  • Overall Experience8.9

    Mixed reviews overall; positive service overshadowed by cleanliness issues.

  • Location8.8

    Standard quality for this hotel tier.

  • Amenities8.8

    Standard quality for this hotel tier.

  • Value for Money8.3

    Perceived as poor given the quality of the stay for the price paid.

  • Room Quality7.9

    Rooms were average and amenities were lacking.

  • Cleanliness7.9

    Room quality and bathroom facilities were disappointing, comparable to a simple three-star hotel.

Live guest feedback

Guest reviews

Mixed experiences

85% of 20 recent stays rated 8+

  • Great services and very welcoming staff.

    8/10

    Trip26368433238 · Friends getaway · 2026-01-03

    “It was amazing hospitality and food was great. Excellent hygiene services. Staff was very cooperative. Basically overall experience was great”

  • We booked taj swarn with lots of expectations but unfortunately the stay wasn’t up to the mark , rooms was average for 1

    2/10

    sunnyc1135 · Family · 2026-01-02

    “We booked taj swarn with lots of expectations but unfortunately the stay wasn’t up to the mark , rooms was average for 14k INR, body wash, shampoo bottles were empty , washroom was very average as well Only saviour was food which was including the service Honestly speaking , after this we stayed at Holiday INN at 8k INR per night and the quality of rooms were way better and clean. kids room was under renovation , i mean who does that during the peak tourist season of Christmas and new year Totally disappointed with Taj swarn, have stayed with so many Taj group of hotels but never had such below par experience that we had at Taj swarn Total waste of money , never coming back again neither will recommend anyone”

  • Issues upon issues

    4/10

    Cruiser51040911906 · Couples · 2026-01-02

    “Issues upon issues. During breakfast, eggs were undercooked, next day, our eggs were giving to someone else. Service was not best. Thereafter once we complained, got their attention. Meanwhile after our breakfast, went to room and large puddle of water in the bathroom leaking from top of ceiling. They managed to give us another room however the inconvenience of changing to another room was hassle as we had to pack and unpack all our belongings.”

  • poor experience

    4/10

    Baljit203 · Family · 2026-01-02

    “It wasn't a great experience as expected from Taj group. This was my first stay with them. Being a platinum member with other international hotel chains, I was looking forward to this first stay with Taj. but it didn't turn out that great. The only thing worth appreciation is the quality of food. But the room quality, bathroom, the towels and amenities were like a simple three star hotel.”

  • Spectacular Service at Taj Swarna, Amritsar

    10/10

    sanjaypC4783FB · Family · 2026-01-01

    “I have travelled the world and have experienced many great customer service experiences, however, nothing compares to the absolute delightful experience we had at the Taj Swarna, Amritsar. A very special shout out to Mr. Inderpal Bedi ( Director of Operations), Mansi ( Special Events coordinator) and Ajay ( Sous Chef). A Family member became very sick while we were staying at the Hotel. Mr. Bedi and Mansi were assisted us every step of the way by being physically present at the Room and helping out in so many ways with many other staff members involved. We had to shift the family member to the local hospital in the ICU. Mr. Ajay made sure we had packed lunches for all the family members while we were visiting the hospital. What really touched my heart was that our family member needed blood and Mr. Bedi sent an email to his entire staff at the hotel and two of the hotel staff members showed up at the hospital to donate their blood. This is way beyond customer service. They did not treat us like customers but like family. Very very grateful to everyone involved in assisting our family member. God bless Sanjay Papa”

  • Experience at Taj Amritsar

    10/10

    simratg2026 · Family · 2026-01-01

    “My recent stay at Taj Swarna was truly memorable, thanks to the outstanding service from the team. Rhythm from the front office was incredibly warm and efficient—his friendly smile and quick assistance with check-in, upgrades, and local recommendations made everything seamless right from arrival. Harpreet (Harpreet Singh) from housekeeping went above and beyond, ensuring the room was spotless with thoughtful touches like beautiful decorations and personalized amenities that added a special feel to the stay. Both are true gems and embody the legendary Taj hospitality. Highly recommend this hotel for anyone visiting Amritsar.”

  • Fantastic stay at taj swarna

    10/10

    ritwiks2026 · Friends getaway · 2026-01-01

    “Our recent stay at Taj Swarna, Amritsar was truly one of the finest experiences. Every moment—from a seamless check-in to a smooth and warm check-out—reflected genuine Taj hospitality. A special mention to the entire Front Office team, who are absolute gems and the finest people to interact with—gracious, attentive, and always smiling. The rooms were beautifully maintained, comfortable, and thoughtfully prepared. Breakfast was a delight with an excellent spread and attentive service, making our mornings memorable. Overall, the stay was marked by warmth, professionalism, and heartfelt care that made everyone in our group feel truly valued. A memorable experience indeed—looking forward to returning soon.”

  • A Golden experience indeed@ Taj Swarna, Amritsar

    10/10

    PMsviews · Family · 2025-12-29

    “Club rooms are perfect on value for money, extravagance, service and an experience to remember Having stayed here over last couple of years- it’s a testimonial I stand by”

  • Amazing experience

    10/10

    587kaushalb · Family · 2025-12-26

    “Sarveen Mangat from start to finish of our stay looked after us so well. Especially travelling with 3 old people, every small request was catered for. Thank you for the amazing experience. Taj properties always live up to the mark of expectations from a luxury 5 star hotel.”

  • Relaxed, beautiful experience

    10/10

    andymaddy · Friends getaway · 2025-12-26

    “Great staff, excellent food, beautiful sun drenched hotel ..makes for the perfect destination for the holidays. special mention for Sadik and Roopak from housekeeping staff whose cheerfulness and helpful attitude were exemplary.”

  • Great Stay

    8/10

    SureshK233 · Family · 2025-12-26

    “Had a good stay. Everything was very satisfactory. Staff is very helpful and polite. Food quality and variety was excellent.”

  • Highly recommend - 5* all around

    10/10

    ManjunathB127 · Family · 2025-12-25

    “Excellent service, collegial atmosphere and one of the best buffets. I visited with family and stayed for 3 nights in December 2025. We loved the experience and will recommend it to anyone who wants a comfortable vacation. Thanks Taj Swarna!”

  • Extremely happy 😊

    10/10

    491dipanshus · Family · 2025-12-22

    “This property offers a great blend of comfort and convenience, located just a short walk from the mall and close to the Golden Temple.Recaption boy rhythm , Gautam, chef anish, provide was great service. Guests rave about the cleanliness of the rooms and the cooperative, friendly staff, making for a welcoming atmosphere. Harpreet Singh from Housekeeping provide the excellent, fast service.While there are occasional comments about the food being on the expensive side, the overall experience is rated highly for its value in the budget category.”

  • Well done taj

    10/10

    Trail787620 · Family · 2025-12-22

    “Very very pleased with my stay .pankaj and jashan from house keeping made it very memorable from housekeeping.. they gave a cute teddy bear gift for the kids..thank you taj and yr team for this memorable stay”

  • Truly a royal birthday stay!

    10/10

    al0kim · Family · 2025-12-21

    “As someone who had previously never stayed at Taj, but heard about the experience, Taj Swarna - Amritsar truly did not disappoint. When we arrived, we were greeted by Savreen & Komal, who helped us become comfortable with our stay. I desperately wanted my hair done, and my mom wanted a spa experience. Thus, we ventured to the J Wellness Spa & Niu & Nau salon, where both Rajan & Anita did their magic! Truly experts in their craft. In the evening, Sandip served us delicious food, even making pasta of my choice through the kitchen! It was excellent. Day 2 arrived, and the breakfast room was alive. We were served by Samrat, who did absolutely everything he could to make our meal wonderful. He even went out of his way to arrange a takeaway breakfast for our next day travel journey. From there, Chef Laalu came forward and made the day even sweeter. He went out of his way to make a halwa for my grandmother, who was celebrating her birthday. It was so beyond sweet! Finally, upon returning from our trip to the Golden Temple, our room was decked out by Jashan & Pankaj from housekeeping, who created a birthday surprise! My grandmother was elated. Overall, my stay at Taj Swarna is one I’ll remember for many years to come, and it’s because of the service, kindness, and warmth that’s palpable in every corridor.”

  • Comfortable stay and Delicious food

    10/10

    GoPlaces57253061146 · Family · 2025-12-18

    “Very comfortable stay and delicious food. large variety of dishes in breakfast. It was my second stay here. Both the times we experienced comfortable stay and delicious food.”

  • Taj Swarna review

    10/10

    671aniruddhag · Couples · 2025-12-17

    “Wonderful stay at the Taj Swarna! The team of Ritik, Jay, Sandip, Aman, Harpreet - took great care of us as their guests at the restaurant and the hotel. The rooms are well-appointed and the staff is super attentive!”

  • Breakfast Buffet at Taj Swarna

    10/10

    RajujiVig · Couples · 2025-12-15

    “Gurkirat Singh and Aman provided excellent services in Taj Swarna Buffet Breakfast really appreciated, both were efficiently did great efforts to what we liked. We bless them great future ahead with their hospitality and enthusiasm in doing their work. Manager Ritik is also very appreciative in training these guys, actually that reflects is done by him only. Great job.”

  • Stayed at Taj Swarna, Amritsar

    10/10

    Aakashgarg126 · Business · 2025-12-13

    “We had group at Taj swarna Ms.Mansi Singh from sales was amazing. She is the best resource of the hotel. We will again plan wedding for sure”

  • Very Great Food

    10/10

    handaprashant · Family · 2025-12-07

    “Amazing Resturant Grand Trunk. Thanks Jay sandeep for quick and Good services.It was amazing buffet with amazing chef.Last but not least special thanks to Ritik Manager very polite and provinding geat Hospitality really it was lavishly great Gala Dineer...I would love to come again..”

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Hotel info and reviews come from third-party sources.