Indulge in massages, body treatments, and facials at our full-service spa. Unwind by 2 outdoor pools or play tennis at the outdoor court. Culinary Delights Savor Indian cuisine at Peshawri or enjoy 24-hour room service. End your day with a drink at the bar/lounge. Convenience and Comfort Stay connected with complimentary Wi-Fi, enjoy LCD TVs, and relax in air-conditioned rooms with minibars. With a 24-hour business center and event facilities, we cater to all your needs.
Book now for a memorable stay at ITC Mughal, A Luxury Collection Resort & Spa, Agra - where luxury meets comfort seamlessly.
✦HAPPI HIGHLIGHTS
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Great location
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Beautiful amenities
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Attentive service
At the hotel
Popular amenities
54 listed
24-hour business center
24-hour front desk
Arcade/game room
Banquet hall
Biodegradable/compostable stirrers
Breakfast available (surcharge)
Change of bed sheets (on request)
Children's games
Comprehensive food waste policy
Concierge service
View all amenities
Pools & wellness
Full-service spa
Health or beauty spa nearby
Pool sun loungers
Pool umbrellas
Steam room
Wheelchair-accessible pool
Dining & drinks
Couples/private dining
Vegetarian breakfast available
Wheelchair-accessible on-site restaurant
Fitness & outdoors
Fitness facilities
Garden
Golfing nearby
Vegetable garden
Wheelchair-accessible fitness center
Rooms & comfort
Television in common areas
Turkish bath/Hammam
Safety & cleanliness
Health club
Multilingual staff
Getting around & access
Elevator
Free self parking
Free valet parking
Wheelchair accessible
Wheelchair accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Guest services
Luggage storage
Safe-deposit box at front desk
Tours/ticket assistance
Services & essentials
Conference center
Conference space
Designated smoking area
Double-glazing on all windows
Energy-saving switches
Free WiFi
Housekeeping on request
No single-use plastic stirrers
Playground on site
Porter/bellhop
Shopping on site
Vegan menu options available
Vegetarian menu options available
Water-efficient showers only
Wedding services
Well-lit path to entrance
Review in focus
125 reviews
6/ 10
Very professional and accomodating
Leslie Ann · 2025-10-04
The guest experience
8.4out of 10 125 verified reviews
Loved most
Great location
Beautiful amenities
Attentive service
Worth knowing — Inconsistent food quality · Charges for shipping lost items
How guests scored the stay
Location8.8
Liked the location; easy walk to attractions.
Service8.7
Exceptional and attentive service overall; some negative comments about tiredness from staff.
Amenities8.6
Beautiful pools and well-maintained garden at the resort.
Food and Beverage8.5
Breakfast buffet was extensive and delicious, but dinner buffet was disappointing.
Overall Experience8.4
Overall a highly satisfying stay despite some minor issues.
Value for Money8.2
Surprised by the shipping cost for lost item considering hotel rating.
Cleanliness8.0
Rooms were clean and competent but nothing special.
Room Quality8.0
Rooms were so-so; nothing special.
Live guest feedback
Guest reviews
Mixed experiences
68% of 19 recent stays rated 8+
8.4125 reviews
Guest review
6/10
Leslie Ann · 2025-10-04
“Very professional and accomodating”
Guest review
6/10
Deepak · family · 2025-09-26
“OK place. Nothing exceptional. Good for a night. Close to the Taj. ”
Guest review
8/10
Peter · 2025-09-11
“Luxury hotel in good location.
Be prepared for restaurants and bar being very pricey. ”
Guest review
8/10
Devesh · 2025-09-10
“Big property in the middle of the town. Service and staff were top notch and property was spotless. There was a water outage while we were there. Food quality can be improved. ”
Guest review
10/10
Pargat · family · 2025-09-02
“All good”
Guest review
10/10
Ouafae · 2025-08-31
“the resort is amazing ! Loved the garden and the pools ,so well maintained and relaxing. I used the spa and it was great, I was a bit harassed by a worker at the spa for tip while leaving the spa and it did make me uncomfortable and ruined the zen I was feeling after my lovely massage. I left a small item in the room . I called and I was told nothing was found but then they called me back the same day to say they found it which is a wonderful news. They said they will mail it to me and now we are waiting to get a shipping cost rate . I was a bit surprised they will be charging me for shipping a small item especially that it is a5 star hotel ! but I will be happy to receive it so I am keeping my finger crossed - Other than that, beautiful spa, Garen , pool and the breakfast is delicious !! the staff also very nice.
”
Guest review
10/10
Paromita · family · 2025-08-18
“Exceptional and attentive service. ”
Guest review
8/10
Vijay · family · 2025-08-15
“We liked the location, and common spaces, of the facility. We found the staff professional and courteous.
We equated the dinner buffet with an undergrad cafeteria from the 1990s. Not good.
The rooms were so-so - clean and competent but nothing special.
Overall, the property felt under-invested in the ways that one might tactically underinvest where one expects 90+% of its customers to only ever visit one time for one night.”
Guest review
4/10
Monica · 2025-07-30
“The staff appears to be tired of tourists. Service was really bad.”
Guest review
10/10
Joe · family · 2025-07-27
“walk to the Taj Mahal; extensive breakfast buffet, hotel driver to Fatehpur Sikri; beautiful pools”
Guest review
10/10
Steven Paul · 2025-07-17
“Beautiful hotel, graar food, wonderful service. Would highly recommend ”
Guest review
10/10
Simran · 2025-07-16
“My stay at ITC was highly satisfying. ”
Guest review
10/10
Rishi · 2025-07-03
“Excellent stay with awesome hospitality from hotel staff, specially Mr Vikrant from Taj Bano restaurant team. Would like to stayin future again. ”
Guest review
4/10
Devesh · 2025-06-19
“The hospitality and food was okay okay. Not like a 5 star”
Guest review
6/10
Asha · 2025-06-15
“I like the food and service but stunk in some areas.”
Guest review
10/10
margaret · partner · 2025-06-04
“Lovely, calm peaceful hotel! I got sick with Delhi Behli at night and the whole staff helped me call a Dr.
Also we had a wonderful guide from the hotel to the Taj Mahal, very knowledgable.
They were so kind to us and the service was great. The lovely pool was a welcome addition! ”
Guest review
10/10
JIJO · family with children · 2025-05-31
“Great location near Taj. Good breakfast and clean rooms. Travelled as a large group ”
Guest review
6/10
Tanveer · 2025-05-17
“We recently stayed at ITC Mughal in Agra for 2 nights with our large family—14 members including infants, children, and elderly. While the property itself has a good reputation and the service was decent by local standards, our overall experience had several shortcomings that need attention, especially for a hotel positioned as a 5-star.
Mini Bar Setup: Out of 5 rooms, only 2 had functional mini bars, yet we were charged for 3. This was disappointing and should not happen in a premium hotel.
Room Essentials: Despite knowing that each room housed more than 2 people (including children), the housekeeping staff didn’t proactively provide extra towels or toilet paper. We had to keep requesting these items repeatedly.
Playroom Condition: The play area was in poor condition—most toys were dirty, and the entire space was not maintained at all. For families with children, this was a major letdown.
Room Keys: Each room was given only one key card, which caused inconvenience for couples and families coming and going at different times. Providing two keys per room is a basic expectation and should be standard.
To their credit, the staff were polite and tried their best within limitations, and we appreciate that. However, ITC Mughal needs significant improvements in operations and attention to guest needs to truly offer a luxury experience. Guests are willing to pay for quality—but only when service standards match expectations.”
