Hotelaholic

Kolkata · West Bengal

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

1 JBS Haldane Avenue, Kolkata, West Bengal, 700046

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Experience luxury at its finest at ITC Royal Bengal, a Luxury Collection Hotel in Kolkata. Indulge in air-conditioned rooms with free WiFi, elegant decor, and impeccable room service. Some rooms even feature a fully equipped kitchen for your convenience.

  • Wellness and Dining

    Unwind at our hotel's fitness centre and sauna, perfect for relaxation after a day of exploring the city. Enjoy a delicious meal at our restaurant or grab a drink at the bar.

  • Convenient Location

    Located just a short distance from Sealdah Railway Station and M G Road Metro Station, our hotel offers easy access to key attractions like New Market. With free private parking and a paid airport shuttle service, your stay with us will be stress-free from beginning to end.

Book your stay at ITC Royal Bengal now.

HAPPI HIGHLIGHTS

  • Exceptional dining experience

  • Luxurious rooms

  • Friendly and attentive staff

At the hotel

Popular amenities

96 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Beauty Services
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Kids' pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Lower bathroom sink

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Family rooms
  • Free WiFi
  • Happy hour
  • Higher level toilet
  • Key card access
  • Mobile app for room service
  • Packed lunches
  • Room service
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

2,588 reviews
9/ 10
Wszystko inne oprócz obsługi w restauracji na piętrze obok śniadania
Magdalena · solo traveller · 2026-10-24

The guest experience

9.4out of 10
2588 verified reviews

Loved most

  • Exceptional dining experience
  • Luxurious rooms
  • Friendly and attentive staff

Worth knowing — Slow food service · Some staff had language barriers

How guests scored the stay

  • Service9.8

    Overall service is noted to be excellent, with special recognition for staff like Chef Ranvijay Singh and Miss Sunanda.

  • Room Quality9.8

    Rooms are described as highly luxurious, spacious, and well-equipped with modern amenities.

  • Overall Experience9.7

    The overall feedback points to an amazing stay with minimal negatives.

  • Location9.3

    The property's location provides a magnificent view of the city, enhancing the overall stay.

  • Cleanliness9.3

    The hotel is described as clean and hygienic by multiple guests.

  • Food and Beverage9.3

    Guests raved about the food quality and variety available at the hotel.

  • Amenities9.3

    Hotel offers a variety of amenities including several dining options and a spa.

  • Value for Money8.8

    While most experiences were positive, there was a suggestion of staff needing better English skills which slightly affects perceived value.

Live guest feedback

Guest reviews

Mixed experiences

75% of 8 recent stays rated 8+

9.42588 reviews
  • Guest review

    9/10

    Magdalena · solo traveller · 2026-10-24

    “Wszystko inne oprócz obsługi w restauracji na piętrze obok śniadania”

  • Excellent in most respect.. satisfied and will be back!!

    9/10

    Suvabrata · couple · 2026-10-23

    “Breakfast spread was fabulous!! Taste was also delicious.”

  • Refund our money

    1/10

    Subhakar · couple · 2026-10-20

    “They didn’t give accomodation but charged us”

  • Guest review

    10/10

    Dr. Vivek · family with children · 2026-10-16

    “My stay at ITC Royal was truly a memorable experience. From the moment I arrived, the warm hospitality, elegant ambience, and attention to detail made me feel genuinely welcomed. Every aspect of the stay reflected a wonderful blend of luxury, comfort, and thoughtful service. What stood out most was the way the team made the experience feel personal rather than just professional. The beautiful surroundings, relaxing atmosphere, and impeccable service came together to create a stay that was as refreshing as it was luxurious. Luxury is not just about beautiful spaces; it’s about how a place makes you feel, and ITC Royal certainly gets that right. I left with lovely memories and a genuine desire to return. Highly recommended for anyone looking for an experience that goes beyond an ordinary hotel stay! ✨”

  • Guest review

    10/10

    Sudiptamohan · solo traveller · 2026-10-14

    “Best hotel.in Kolkata”

  • Guest review

    10/10

    Sanjay · couple · 2026-10-11

    “Staff behibhar excellent”

  • Disappointing, again.

    7/10

    Ranjan · solo traveller · 2026-10-11

    “After my previous disappointing experience, I did not stay here for a long time. The hotel unfortunately does not respond to emails and calls, even though emails reach the customer asking us to connect for airport pick-ups. Escalating the customer request is blocked by lack of public email and direct phone numbers, the call center is unfortunately quite unhelpful. I was lucky that I had the number of an old senior contact in the ITC group who helped me reach the ITC Royal Management.”

  • Guest review

    10/10

    Jayanta · solo traveller · 2026-10-09

    “Great 👍”

View all guest reviews

Hotel info and reviews come from third-party sources.