Indulge in a round of golf, relax on the terrace, or enjoy the scenic garden views. Inside, savor delectable dishes at The River Room or unwind with a drink at the bars.
Top-Notch Services
Benefit from complimentary Wi-Fi, concierge assistance, and babysitting options. On-site, find business facilities, newspapers, and event spaces for your convenience.
Comfortable Accommodation
Stay in one of the 50 air-conditioned rooms with modern amenities like flat-screen TVs, minibars, and free internet. Freshen up in the private bathrooms equipped with plush bathrobes.
Book now at Glenlo Abbey Hotel for a centrally located retreat in Galway, minutes away from key attractions.
✦HAPPI HIGHLIGHTS
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Beautiful grounds and hotel
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Amazing food and excellent service
At the hotel
Popular amenities
33 listed
24-hour front desk
Arcade/game room
Ballroom
Banquet hall
Billiards or pool table
Breakfast available (surcharge)
Concierge service
Conference space
Elevator
Fireplace in lobby
View all amenities
Pools & wellness
Wheelchair-accessible pool
Wheelchair-accessible spa
Fitness & outdoors
Garden
Golf driving range on site
Golf lessons on site
Golfing on site
Hiking/biking trails nearby
Terrace
Safety & cleanliness
Smoke-free property
Getting around & access
Free self parking
Wheelchair accessible
Guest services
Luggage storage
Meeting rooms
Safe-deposit box at front desk
Tours/ticket assistance
Services & essentials
Free bicycles on site
Free newspapers in lobby
Free WiFi
Gift shops or newsstand
Library
Picnic area
Porter/bellhop
Wedding services
Review in focus
113 reviews
2/ 10
It was a chaotic beginning, we arrived in a storm. But still, this is a 5 star property and expensive. We had to wait for our room, and then communication broke down and when our room was ready, no one told us. We were given bad directions (it was in the new lodge area of property) and in the rain and wind, we had to find our way. The lodge rooms are new and not properly outfitted for a 5 star property. No bath mat (bathroom floor slippery and cold), no robes, tea kettle hidden on top shelf of closet, no air circulation. We called for a fan, they said "right away", it never came. There was a wedding at the property so the bar and common areas were full of wedding guests, no place for hotel guests. First day was rough. Second day,
Jule · 2025-10-06
The guest experience
9.4out of 10 113 verified reviews
Loved most
Beautiful grounds and hotel
Amazing food and excellent service
Worth knowing — Poor customer service in dining · Outdated rooms needing renovation
How guests scored the stay
Location10.0
Beautiful location just 2 miles from downtown.
Amenities10.0
Beautiful grounds and hotel facilities, though lacking a pool.
Food and Beverage10.0
Amazing food at the Pullman Restaurant; an excellent dining experience overall.
Cleanliness9.1
Overall cleanliness was adequate, but the property is dated and in need of renovation.
Service9.1
Service was inconsistent, with notable poor customer service experiences during meals.
Value for Money9.1
For the price, the quality of service does not meet expectations.
Overall Experience9.1
Despite the beautiful setting and amenities, service issues detracted from the overall experience.
Room Quality8.6
Rooms are old and dated; not luxurious as expected from a five-star resort.
Live guest feedback
Guest reviews
Mixed experiences
75% of 20 recent stays rated 8+
9.4113 reviews
Guest review
2/10
Jule · 2025-10-06
“It was a chaotic beginning, we arrived in a storm. But still, this is a 5 star property and expensive. We had to wait for our room, and then communication broke down and when our room was ready, no one told us. We were given bad directions (it was in the new lodge area of property) and in the rain and wind, we had to find our way. The lodge rooms are new and not properly outfitted for a 5 star property. No bath mat (bathroom floor slippery and cold), no robes, tea kettle hidden on top shelf of closet, no air circulation. We called for a fan, they said "right away", it never came. There was a wedding at the property so the bar and common areas were full of wedding guests, no place for hotel guests. First day was rough. Second day, ”
Guest review
4/10
Roland · family · 2025-09-23
“Beautiful grounds and hotel. Lots of staff on site
Poor service though. No one could explain and show us how to get to our room. The extra room we had in the lodges wasn’t explained and was locked. Service at meals was long waits for service. Just very odd. Seems that focus on customer and training is the gap as facilities are stunning”
Guest review
4/10
David · 2025-09-10
“Poor customer service was experienced two days in a row in the breakfast dining room. Staff took my order for coffee two days in a row and then didn’t deliver it. Had to ask other staff a couple of times to please bring coffee.
On day two my wife and I had the great fortune to get on a “wait list” for a table for breakfast. We waited 25 minutes to be seated.
When it came time to check out I asked the front desk for a porter to get our bags. I waited for another 25 minutes while I watched others who had come after me receive their luggage.
For the price of this supposedly five star resort I found the lack of good customer service quite disappointing. I, unfortunately, will not book another stay here.”
Guest review
8/10
Sue · 2025-09-05
“The staff is very attentive and helpful. The bartender was amazing. We just needed 2 more of him as the lounge was under staffed. Beautiful location just 2 miles from downtown. I wish it had a pool and had upgraded walk in showers. The breakfast was amazing. Also Pullman Restaurant is a flash back to days gone by. Dont miss it....it is remarkable. ”
Guest review
4/10
Matthew · family · 2025-08-30
“This is a nice enough hotel, but the property is dated, it badly needs a renovation, and if you think it is some sort of castle, it is not. The staff is really excellent, but for the price, I would not revisit and would discourage anyone from booking there expecting any sort of luxury experience. It is an old hotel with old rooms. ”
Guest review
10/10
Liz · family · 2025-08-02
“Beautiful hotel and property. Amazing food and excellent service. The golf course was incredible as well. ”
Guest review
10/10
Níamh · 2025-07-13
“Hotel is beautiful and staff are great. The Pullman was the highlight of our trip. The food is outstanding and the service even more so. Ian made our dining experience so memorable, he was personable, extremely knowledgeable and helpful. The staff in the hotel itself were also lovely and very friendly. Excellent experience. ”
Guest review
10/10
paul · family · 2025-07-06
“Staff and property fantastic!”
Guest review
10/10
colleen · family · 2025-06-24
“Luxurious and comfy rooms. Staff is overly attentive. Hotel is quiet and details are impressive ”
Guest review
10/10
Simon · partner · 2025-06-22
“Service was excellent and the location with the golf course and the lake beyond was wonderful. Breakfast was also the best all holiday. Staff were all brilliant. Enough said!”
Guest review
10/10
Laura · family · 2025-06-16
“This is a lovely property. The rooms are spacious and well designed. Bed was very comfortable. AC in rooms. Did have washcloths. The drinks in the lounge are expensive. $16-18 per drink, these only have 32 ml of alcohol in each drink so a double can add up. We did the preset meal at the restaurant on the property. It was just OK for the price of $90 pp.
The bikes that are available to ride around the property need to be updated.”
Guest review
10/10
David · 2025-05-13
“Awesome Job!
Awesome Property.”
Guest review
8/10
Holly · family · 2025-05-09
“The property is beautiful and rooms are lovely. Only thing that could have made the stay is breakfast options and keeping buffet options filled as many options were empty bowls. (Yogurt, fruit, granola) there was also very limited staff for breakfast hours. ”
Guest review
6/10
Shelly · partner · 2025-04-06
“The service and room fell short of expectations though the grounds are spectacular. The dining options are good, but not standout. The room had a musty smell and lacked control over temperature. The service was average. The grounds were gorgeous and the falconry was a fun and wonderful highlight of our stay. ”
Guest review
10/10
Nicole · partner · 2025-04-02
“From the moment we arrived until we checked out the staff were top notch. The evening movie was a nice touch. The falconry experience with Jason a highlight. ”
Guest review
10/10
Katherine · partner · 2025-03-29
“The hotel itself is beautiful in an amazing setting. Our room was very comfortable with a great bathroom. Our porter (Michael I think) that greeted us when we arrived, was very friendly and helpful. He met us when we checked out as well and helped us plan our day. ”
We can do that just tell me if you want
10/10
Casey · 2025-03-27
“We had a wonderful day for our 10 year wedding anniversary. The staff was exceptionally friendly and kind and answered all of our questions. They made several suggestions around the surrounding areas. ”
Guest review
10/10
Tom · 2025-03-24
“The doormen, especially Michael, were very helpful and insightful, as were the front desk staff. The grounds and the Abbey were beautiful. We will definitely stay here again, next trip to Galway.”
Guest review
10/10
Leanne E. · family · 2025-03-24
“Amazing property. You really could just stay and not go anywhere else. ”
Guest review
10/10
Bobby · family · 2025-03-21
“We highly recommend The Falconry Experience. A bike ride down to the river/ferry. Movie night in the theater. The staff is simply lovely people.”
