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Montego Bay

Hyatt Ziva Rose Hall - All Inclusive

Rose Hall, Montego Bay

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious All-Inclusive Resort in Montego Bay

    Escape to the tropical paradise of Hyatt Ziva Rose Hall, where luxury meets adventure.

  • Gourmet Dining and Entertainment

    Indulge in a culinary journey with 8 diverse restaurants and 4 bars, offering everything from international buffets to Asian fusion and Brazilian cuisine. End your evenings with nightly entertainment and a variety of bar experiences.

  • Exciting Activities for All Ages

    From water sports to tennis courts, fitness centers to eco-adventures, there's something for everyone. Kids and teens can enjoy daily activities while adults relax in the spa or by the pool.

Experience the ultimate in relaxation and adventure at Hyatt Ziva Rose Hall - All Inclusive. Book your stay now for an unforgettable getaway.

HAPPI HIGHLIGHTS

  • Excellent service during crisis

  • Great food quality

  • Friendly and attentive staff

At the hotel

Popular amenities

120 listed
  • 24-hour front desk
  • 24-hour security
  • Aerobics
  • Air conditioning
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
  • Beach
  • Beachfront
View all amenities

Pools & wellness

  • Beauty Services
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Hot tub/Jacuzzi
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool bar
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Cooking class
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Broadcast Live sport events
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Golf course
  • Kids' outdoor play equipment
  • Outdoor fireplace
  • Outdoor furniture
  • Private beach area
  • Sun loungers or beach chairs
  • Sun terrace
  • Table tennis
  • Tennis court
  • Tennis equipment
  • Terrace
  • Water sport facilities on site
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking

Guest services

  • Children's playground
  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture

Services & essentials

  • Billiards
  • Board games/puzzles
  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Darts
  • Designated smoking area
  • Evening entertainment
  • Free WiFi
  • Games room
  • Indoor play area
  • Karaoke
  • Key access
  • Key card access
  • Live music/performance
  • Minimarket on site
  • Room service
  • Snorkelling
  • Sun umbrellas
  • Themed dinner nights
  • WiFi available

Review in focus

643 reviews
10/ 10
Friendly staff. Clean Hotel. Good food. Great vibes. Jerk Chicken was delicious. Close to the airport and airport transportation was efficient. Painted pickleball lines at the tennis courts with 4 nets. Nice gym. Variety of specialty restaurants. Be sure to make reservations at the time of arrival.
tseng37 · Couples · 2026-05-06

The guest experience

9.0out of 10
643 verified reviews

Loved most

  • Excellent service during crisis
  • Great food quality
  • Friendly and attentive staff

Worth knowing — Weather conditions limited vacation experience · Limited selection of day activities

How guests scored the stay

  • Service9.7

    Guests praised the staff for their attentiveness and exceptional service during difficult weather conditions.

  • Location9.2

    Positive overall sentiment about the hotel's location and its amenities, despite hurricane circumstances.

  • Overall Experience9.2

    Despite the hurricane, guests expressed gratitude and overall satisfaction with their stay.

  • Value for Money9.2

    Guests felt they received good value for the price during their stay.

  • Cleanliness8.7

    Rooms were clean and functional, but limited mention indicates standard quality for this hotel tier.

  • Food and Beverage8.7

    Food was praised as incredible with variety, but some comments suggest a desire for more choices.

  • Amenities8.7

    Amenities were satisfactory, but guests mentioned some limitations in availability due to the weather.

  • Room Quality8.7

    Rooms were generally clean and had good facilities, with a big bathroom and options for both a tub and a shower.

Live guest feedback

Guest reviews

Mixed experiences

69% of 13 recent stays rated 8+

9.0643 reviews
  • Would recommend.

    10/10

    tseng37 · Couples · 2026-05-06

    “Friendly staff. Clean Hotel. Good food. Great vibes. Jerk Chicken was delicious. Close to the airport and airport transportation was efficient. Painted pickleball lines at the tennis courts with 4 nets. Nice gym. Variety of specialty restaurants. Be sure to make reservations at the time of arrival.”

  • Once Was Enough

    4/10

    derrickbC9085SM · Family · 2026-02-27

    “Beautiful place! Breakfasts at the little cafe were all outstanding, as was the grill near the pool. That’s about all it had to offer that I can speak positively on. Dinner and buffet was not so great. Staff everywhere not very friendly. The official “You cannot reserve poolside seating” rule is a joke, the staff still reserves them for people. I would not go back, I have had much better experiences elsewhere.”

  • Very long check in process

    3/10

    Vivilla · solo traveller · 2026-01-19

    “Entertainment”

  • Guest review

    9/10

    David · extended group · 2026-01-19

    “Most things”

  • My stay wasn’t worth it and will not be going back to this resort.

    1/10

    Diamond · solo traveller · 2026-01-19

    “Being away from home”

  • Had a wonderful time and staff was very friendly and helpful.

    10/10

    Farzaana · family with children · 2026-01-19

    “Beautiful views”

  • Disappointed

    5/10

    Shanice · couple · 2026-01-19

    “Booked a swim up room and didn’t get it 😞when I got to the hotel”

  • One of the greatest or perhaps the most luxurious holidays of my lifetime.

    10/10

    Prince · couple · 2026-01-19

    “Everything.....food was outrageously good. I like the fact that there was a coffee bar and an indoor piano bar as well where you can relax if it gets too hot. The gym was also a top spot for me every morning before breakfast. The price for the experience was on point.”

  • Great Experience

    9/10

    Lennox · couple · 2026-01-19

    “Food was on point”

  • Guest review

    9/10

    toni · extended group · 2026-01-16

    “Good food, nice staff, hookah, and good vibes”

  • Amazing couldn’t have been a better stay

    10/10

    Rosie · solo traveller · 2025-11-23

    “Stayed during hurricane melissa. The hotel went above and beyond for us. Full buffet, entertainment and hospitality everyday. Other hotels at the same time where doing minimal service. You pay for what you get. I would 100 chooses a hyatt over another brand. The staff where amazing and food was the beat all inclusive I have had.”

  • Hurricane Melissa 2025

    10/10

    Curious37543913137 · NONE · 2025-11-09

    “I unfortunately was victim of Hurricane Melissa and spent my vacation as well as many extended days in Hyatt Ziva Rose Hall. Although I was not able to enjoy my vacation to its full potential due to the weather circumstances, I wouldn't have chosen a better hotel to stay at during those difficult times. Words would not be able to describe the gratitude and how appreciative I am for the entire team that took care of us. From the staff, to the manager (Keneve), and the GM Adrian. They were very attentive and gave it their all despite the circumstances. Amazing people, amazing food, amazing entertainment, and a beautiful establishment. Had things been different, I know this would have been the ultimate vacation. I hope that sooner rather than later Jamaica continues to restore and flourish into the beautiful country that it is. #onelove”

  • Amazing Experience!

    10/10

    Icequeen1003 · Family · 2025-11-08

    “WOW! Where do I start, I can't possibly write enough that does it justice. First off we stayed here during hurricane Melissa and let me tell you the staff were beyond incredible, from the moment we arrived to the moment we left. We have travelled to many places and never received such service. I would like to make a special mention of Adrian Whitehead the general manager and I hope this gets to him as I could not find an email for him. He made us feel safe and that his staff and his customers were his number 1 priority. We watched him talking to everyone making sure we had plenty of food and drink, even got the staff to send bags filled with food to our rooms until the storm passed. He answered everyones questions with calmness and attentiveness. He had meetings twice a day leading up to the hurricane and after. I am still amazed by him and all his staff and he should be very proud of what he did for everyone who stayed here. So on that note with all my heart THANK YOU!!! I can't write everything as this would be a novel so I'd like to thank all the wonderful staff we met with always smiling faces despite the devastion they are facing. This was our first time to Jamaica and I can assure you this won't be the last. Until our next adventure we will see you again Hyatt Ziva Rose Hall JAMAICA!”

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Hotel info and reviews come from third-party sources.