Hotelaholic

Montego Bay

JOIA Rose Hall by Iberostar - Adults Only All Inclusive Resort

Montego Bay, Montego Bay

9.0 Wonderful147 guest reviews

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Iberostar Grand Rose Hall in Montego Bay offers elegant rooms with modern amenities including flat-screen TVs, DVD players, and private bathrooms with bath robes and slippers.

  • Exceptional Services

    Guests can indulge in butler services available for Ocean View and Oceanfront Suites, along with a 24-hour front desk, cash machine, and a variety of on-site shops.

  • Premium Facilities

    With a year-round outdoor pool, sun terrace, private beach area, and activities like golfing and diving, this resort provides the perfect blend of relaxation and adventure.

Experience the epitome of luxury at Iberostar Grand Rose Hall - book now for an unforgettable stay in Montego Bay!

HAPPI HIGHLIGHTS

  • Exceptional staff service

  • Beautiful location and spacious rooms

At the hotel

Popular amenities

77 listed
  • 24-hour front desk
  • Access to health care professionals
  • Accessible parking
  • Adult only
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Hot tub/Jacuzzi
  • Massage services
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Beach
  • Beachfront
  • Fitness center
  • Garden
  • Private beach area
  • Sun terrace
  • Tennis court
  • Terrace
  • Water sport facilities on site

Rooms & comfort

  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Entertainment staff
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Shuttle service

Guest services

  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Diving
  • Evening entertainment
  • Free WiFi
  • Mobile app for room service
  • Room service
  • WiFi available

Review in focus

147 reviews
10/ 10
Food was good
Hanson · couple · 2026-06-02

The guest experience

9.0out of 10
147 verified reviews

Loved most

  • Exceptional staff service
  • Beautiful location and spacious rooms

Worth knowing — Poor food quality outside breakfast · Lack of nighttime activities

How guests scored the stay

  • Service10.0

    Staff were mostly friendly and attentive, with specific mentions of exceptional butler service.

  • Location9.5

    Location is convenient and has beautiful views.

  • Overall Experience9.5

    Despite issues, overall satisfaction was high due to exceptional service and memorable experiences.

  • Room Quality9.0

    Rooms are spacious and comfortable, but some issues reported with service response.

  • Value for Money9.0

    Overall experience suggests good value, though there were some issues with food quality.

  • Cleanliness8.5

    Generally clean, but mentioned issues with food and beverage presentations affected overall impression.

  • Amenities8.5

    Amenities were decent, but a lack of activities and nighttime entertainment was noted.

  • Food and Beverage8.0

    Poor quality of food outside breakfast, cocktails did not meet expectations.

Live guest feedback

Guest reviews

Mixed experiences

69% of 13 recent stays rated 8+

9.0147 reviews

  • Relaxing and enjoyable

    10/10

    Hanson · couple · 2026-06-02

    “Food was good”

  • Buen hotel pero no de item superior ni menos de lujo

    7/10

    Jose · couple · 2026-05-04

    “Cerca del aeropuerto,buena comida y tragos.”

  • Resort ok

    8/10

    Marcus · solo traveller · 2026-05-04

    “Café da manhã muito bem servido Restaurante italiano muito bom, garçons Alex muito atencioso”

  • Guest review

    3/10

    Debesha · solo traveller · 2026-05-01

    “Sonika, kemesha, and Travis!”

  • Guest review

    10/10

    Esteban · solo traveller · 2026-04-25

    “Las instalaciones y la hospitalidad de su gente.”

  • Guest review

    3/10

    Kaelyn · solo traveller · 2026-03-27

    “the property itself is visually appealing and well maintained. Some staff members were kind and professional when engaged.”

  • Grossartige Erholung als Paar.

    9/10

    Osito 1979 · couple · 2026-02-08

    “Wir haben unsere Ferien in vollen Zügen genossen. Vom hervorragenden Zimmer über die grossartigen Restaurants. Alle Mitarbeitenden sind sehr zuvorkommend und freundlich. Wir haben das Lebensgefühl der Insel in allen Situationen erlebt und es hat uns grossartig gefallen. Der Strand lässt nichts zu Wünschen übrig. Wir kommen gerne wieder.”

  • Staff still excellent… our butlers were particularly good

    8/10

    Karine · couple · 2026-01-19

    “We used to get caviar at breakfast when it was The Grande”

  • Estadia cómoda y relajante

    9/10

    Anshirley · couple · 2025-12-24

    “Sus habitaciones .”

  • Disappointed with our stay

    6/10

    Lin · couple · 2025-12-21

    “- Our room was very spacious and the view from the balcony was beautiful. - The bathtub was very large - Large variety of breakfast choices, there was an omelette station as well as a crepe/waffle/french toast station - Staff were mostly very friendly”

  • Guest review

    10/10

    Antonia Edilene · couple · 2025-10-15

    “We visited JOIA to celebrate my husband’s birthday, and we could not have chosen a better place. From the moment we arrived, the experience exceeded our expectations. The hotel staff is truly exceptional, always attentive, professional, and dedicated to ensuring every guest’s comfort and satisfaction. A special note of appreciation goes to Rennardo, our butler, whose outstanding service made our stay unforgettable. From beginning to end, he ensured that all our needs were met and that we were fully enjoying our time at the resort. My husband loves to sing, and wherever we travel, we always look for a karaoke venue. Unfortunately, the days we were at JOIA did not coincide with the hotel’s karaoke nights. Thanks to Rennardo’s initiative, he discovered that a nearby property was hosting karaoke and personally escorted us there so my husband could perform. His thoughtfulness and attention to detail truly made a lasting impression and created a memory we will always cherish from our trip to Montego Bay. We stayed at JOIA for four days, but it simply wasn’t enough time to experience all that the resort has to offer. We wished we could have stayed longer. Everything, from the exceptional food and entertainment to the luxurious amenities and impeccable service, was beyond our expectations. We are already looking forward to returning in the future.”

  • Um excelente resort compacto.

    10/10

    Henry Abensur · couple · 2025-09-17

    “O Joia Hall tem o formato ideal de um ótimo Resort. Compacto com tudo que é importante para uma excelente hospedagem. Tudo perfeito. Localização excelente. Lobby exuberante. Bares excelentes. Restaurantes variados. Complexo de piscinas harmonioso. Acomodações completas, aconchegantes e limpas. A estrutura da praia é muito boa, além de praia ser naturalmente linda. As atividades e shows são de alto padrão. Os funcionários são atenciosos. Fiquei quatorze dias hospedado e tudo funcionou positivamente.”

  • Guest review

    10/10

    Sweetshak · couple · 2025-09-14

    “Food! Staff! Activities!”

View all guest reviews

Hotel info and reviews come from third-party sources.