Hotelaholic

Montego Bay

Riu Montego Bay - Adults Only - All Inclusive

Mahoe Bay, Ironshore, Montego Bay

8.3 Excellent1338 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Indulge in the lavish 5-star rooms and suites offering stunning views and modern amenities.

  • Exciting Entertainment

    Enjoy the vibrant nightlife at the on-site nightclub and other entertainment options.

  • Convenient Location

    Explore the popular snorkeling spots nearby and easily access the airport with our car hire service.

Book now to experience the ultimate adults-only, all-inclusive getaway at Riu Montego Bay in Montego Bay!

HAPPI HIGHLIGHTS

  • Beach access and good location (near airport)

  • Friendly, helpful staff and smooth interactions

  • Good food variety and large buffet; strong breakfast

At the hotel

Popular amenities

78 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Aerobics
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Barber/beauty shop
  • Beach
  • Beachfront
View all amenities

Pools & wellness

  • Beauty Services
  • Hair Salon Services
  • Massage services
  • Outdoor pool
  • Pool bar
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Fruits
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Wine/champagne

Fitness & outdoors

  • Broadcast Live sport events
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Golf course
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Water sport facilities on site

Rooms & comfort

  • CCTV in common areas
  • Non-smoking rooms
  • Public Bath

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking

Guest services

  • Concierge service
  • Currency exchange
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Tour desk

Services & essentials

  • Billiards
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Diving
  • Evening entertainment
  • Family rooms
  • Free WiFi
  • Horse riding
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Nightclub/DJ
  • Snorkelling
  • Sun umbrellas
  • Water park
  • Water slide
  • WiFi available
  • Windsurfing

Review in focus

1,338 reviews
8/ 10
I loved the beach access. I also liked maintenance and clean up, they cleaned up the rooms. I also liked the food and the staff.
Teouna · solo traveller · 2026-07-23

The guest experience

8.3out of 10
1338 verified reviews

Loved most

  • Beach access and good location (near airport)
  • Friendly, helpful staff and smooth interactions
  • Good food variety and large buffet; strong breakfast
  • Clean common areas and some guests reported very clean rooms
  • Good entertainment and many bars

Worth knowing — Room maintenance issues: broken beds, non-working safe, intermittent toilet, TV problems · Hygiene concerns: roaches in dining hall and dust in rooms; sour mop water smell in lobby · Drinks often watered down and beverage quality inconsistent · No room service for many rooms and limited transport to distant villas · Pool/beach access restricted after 6 pm; slow check-in and language barrier for Spanish speakers; restaurant reservations required

How guests scored the stay

  • Service9.4

    Strong positive mentions of friendly, helpful staff and good interaction with guests (smooth check-in/out in some cases); negatives were slow check-in at times and maintenance not resolving some issues, but overall staff service was frequently highlighted positively.

  • Location9.4

    Frequently praised: beach access and convenient location (including proximity to airport) and good resort setting; a few noted villas were a long walk for some guests, but location sentiment is broadly positive.

  • Food and Beverage9.0

    Many positives: good breakfast, large buffet, varied restaurant options and generally excellent food; negatives include watered-down drinks, reservations required at some venues and a reported hygiene issue (roaches) affecting perception.

  • Overall Experience9.0

    Overall stays described as enjoyable with multiple guests saying they'd return or recommending the resort, celebrating anniversaries, and praising staff/food; operational and room issues tempered some stays but overall experience sentiment skews positive.

  • Amenities7.8

    Good variety of restaurants, many bars and entertainment praised, but negatives include no room service in many units, limited transport to distant rooms, pool/beach access restricted after 6 pm, and shows/music not matching all guest preferences.

  • Value for Money7.6

    Mixed: some guests felt satisfied and would recommend, others expected more for the price (complaints about repetitive food, watered-down drinks and extra charges like paid laundry) leading to below-target value sentiment.

  • Cleanliness7.4

    Mixed reports: several guests praised cleaned rooms and overall cleanliness, but multiple complaints about sour/mop water smell in lobby, dust on headboards/baseboards and roaches in the dining hall lowered sentiment.

Live guest feedback

Guest reviews

Mixed experiences

57% of 14 recent stays rated 8+

8.31338 reviews

  • I would come again.

    8/10

    Teouna · solo traveller · 2026-07-23

    “I loved the beach access. I also liked maintenance and clean up, they cleaned up the rooms. I also liked the food and the staff.”

  • Guest review

    10/10

    Kimberly · solo traveller · 2026-07-22

    “The staff interaction with guests”

  • It was a nice experience but I will try another one next time

    5/10

    Monique · couple · 2026-07-21

    “It was very clean the suite was nice”

  • Guest review

    7/10

    JenniferZ23 · solo traveller · 2026-07-21

    “El hotel era cómodo, limpio, los restaurantes tenían mucha variedad de comida, habían muchos bares”

  • I was a bit disappointed.

    6/10

    Antonia · extended group · 2026-07-20

    “The staff was great. They were very helpful and friendly.”

  • birthday sisters vacation full of fun

    10/10

    Stacy · solo traveller · 2026-07-19

    “Conveniently located near the airport, smooth check-in and check-out, delicious food options, great entertainment! Everything was wonderful! I would definitely recommend!”

  • A wonderful way to spend our 30th wedding anniversary.

    9/10

    Christina · couple · 2026-07-19

    “The breakfast was great. Location was good for us. We got a lot of steps in during our stay.”

  • The food was great

    6/10

    Alexis · couple · 2026-07-19

    “The staff was very nice”

  • Guest review

    6/10

    Katlin · couple · 2026-07-17

    “Very beautiful area”

  • Wonderful

    8/10

    Anika · family with children · 2026-07-15

    “Everything was great! The staff, food, cleanliness was excellent!”

  • I expect more for the money I spent the cleanest, the food it wasn’t a variety it was the same food

    4/10

    Michelle · family with children · 2026-07-13

    “The activity team they interact with the customers every day and they knew names of the guest”

  • The grounds was clean and buffet was large. Everything was smooth for me being a solo traveler.

    10/10

    SHERELLE · solo traveller · 2026-07-13

    “The food was excellent and fulfilling.”

  • Guest review

    8/10

    Jennifer · extended group · 2026-07-13

    “We had such a wonderful stay! The staff was incredibly friendly and always attentive to our needs, making us feel welcomed and well taken care of throughout our entire visit. The waitstaff was especially attentive and provided great service, while the activity hosts were so much fun and brought great energy to the experience. The food was also good, and we really appreciated the variety and abundance. There was always plenty available, and we never had to worry about there being a shortage of options. Overall, the wonderful staff, great service, fun activities, and plentiful food made our stay a truly enjoyable experience!”

  • Guest review

    10/10

    dasean · couple · 2026-06-25

    “Everything staff super friendly and helpful drinks were good def a party hotel just not the best tasting food”

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Hotel info and reviews come from third-party sources.