Sandals Montego Bay All Inclusive - Couples Only offers elegantly furnished rooms equipped with modern amenities like flat-screen TVs, air conditioning, and private balconies. The cozy bedding and complimentary toiletries ensure a comfortable stay for guests.
Abundant Leisure Activities
Guests can indulge in a variety of recreational activities at the resort, including billiards, table tennis, darts, windsurfing, and diving. The outdoor swimming pool, sauna, and hot tub provide the perfect relaxation spots, while the lush garden and terrace offer serene environments to unwind.
Convenient Services
With a 24-hour front desk, airport transfers, room service, and free WiFi, Sandals Montego Bay All Inclusive - Couples Only ensures a hassle-free stay for all guests. The on-site restaurant serves delectable meals, and the shared lounge is ideal for socializing and relaxing after a day of exploration.
Experience luxury and relaxation at Sandals Montego Bay All Inclusive - Couples Only. Book your stay now for an unforgettable vacation!
✦HAPPI HIGHLIGHTS
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Great service
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Fun atmosphere
At the hotel
Popular amenities
107 listed
24-hour security
Access to health care professionals
Accessible shuttle
Accessible train station shuttle
Adult only
Aerobics
Air conditioning
Airport transportation - drop-off (surcharge)
Airport transportation - pickup (surcharge)
Beach club nearby (surcharge)
View all amenities
Pools & wellness
Beauty Services
Billiards or pool table
Exercise/lap pool
Free pool cabanas
Health or beauty spa nearby
Hot tub/Jacuzzi
Manicure
Massage services
Pedicure
Pool sun loungers
Pool waterfall
Sauna
Steam room
Swimming pool
Dining & drinks
Coffee Shop on site
Cooking class
Delivered food - securely covered
Hosted evening meal (reserve)
Restaurant
Sanitized tableware & silverware
Snack bar/deli
Wine release events
Fitness & outdoors
Beach toys
Beach umbrellas
Beach yoga on site
Broadcast Live sport events
Fitness facilities (surcharge)
Free beach shuttle
Golfing on site
Japanese garden
Outdoor furniture
Private beach nearby
Table tennis
Tennis lessons on site
Terrace
Water sports equipment
Rooms & comfort
Non-smoking rooms
Shared lounge/TV area
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Entertainment staff
Fire extinguishers
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Process in place to check health of guests
Property cleaned by professional cleaning companies
Safety deposit box
Screens / Barriers between staff and guests for safety
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Free bus station shuttle
Lift / Elevator
No accessible shuttle
No accessible train station shuttle
Offsite parking discounted rates available
Parking
Self parking (surcharge)
Wheelchair accessible
Guest services
Concierge service
Express check-in
Express check-in/check-out
Front desk (limited hours)
Ironing service
Luggage storage
Private check-in/check-out
Tour desk
Services & essentials
Board games/puzzles
Chapel/shrine
Charcoal grill
Concerts/live shows
Darts
Evening entertainment
Face masks for guests available
Fishing nearby
Free wired internet
Games
Guest education on local ecosystems and culture
Hammam
Happy hour
Horse riding nearby
Housekeeping on request
Internet access
Karaoke
Key access
Key card access
Nightclub
Paddle boating nearby
Private picnics
Pub crawls
Reception hall
Room service
Scuba diving on site
Shallow end
Shopping on site
Snorkeling on site
Swimming nearby
Vegetarian menu options available
Review in focus
183 reviews
10/ 10
Traveling to Montego Bay make sure to do all your traveling in Jamaica via Nexustours. They provided the best experience and professional service with an employee name Roxy while at the Ibero Resort. When my wife and I travel again we will be seeking doing business with Nexustours again. Highly recommended.
victorbH3534JS · Couples · 2026-03-28
The guest experience
8.8out of 10 183 verified reviews
Loved most
Great service
Fun atmosphere
Worth knowing — Inconsistent food quality · Issues with cleanliness
How guests scored the stay
Service9.3
Staff was attentive and kind throughout our stay.
Overall Experience9.1
Overall enjoyed the stay despite some setbacks.
Location8.8
Location is entertaining but airplane traffic can be disruptive.
Amenities8.8
Gym and entertainment options received positive feedback.
Room Quality8.8
Generally comfortable, but some noted maintenance issues.
Value for Money8.8
Fair pricing for the service but some extras felt unnecessary.
Cleanliness8.3
Mixed reviews with mention of some cleanliness issues.
Food and Beverage8.3
Good food selection with some disappointing experiences.
Live guest feedback
Guest reviews
Mixed experiences
75% of 20 recent stays rated 8+
8.8183 reviews
Great experience with Nexustours Jamaican employee: Roxy (Ibero Resort)
10/10
victorbH3534JS · Couples · 2026-03-28
“Traveling to Montego Bay make sure to do all your traveling in Jamaica via Nexustours. They provided the best experience and professional service with an employee name Roxy while at the Ibero Resort. When my wife and I travel again we will be seeking doing business with Nexustours again. Highly recommended.”
Amazing resort, but please respect local beach rights
4/10
discoc2024 · Couples · 2026-03-18
“The resort looks beautiful, but I was concerned about the limited access to the beach for local communities. While the sand and sea are technically public, in practice security and private property make it very difficult for non-guests to use the beach.
I hope Sandals considers ways to open access and support local communities, because tourism and social responsibility should go hand in hand. This would make the resort experience even more respectful and positive for everyone.”
Ja paradise
10/10
T853FEpatrickm · Family · 2026-03-03
“Great entertainment met ashliann king james and bleu they are the bomb”
Good resort, not "5 star luxury" worthy
6/10
Veelar · Couples · 2026-01-01
“We did butler service and found it to be quite annoying more than helpful. Too many phone calls, and the morning we checked out you would’ve thought there was an emergency from the non-stop repeated calls. They also hounded us for a tip.
Food selection was good with many options. Steakhouse was disappointing.
Gym was great!
Other reviewers state the airplane traffic is disruptive, which is true. But, they’ve made it fun where everyone drinks each time a plane crosses over!
Entertainment was above average. All the bars in the resort were pretty fun at night.
Overall for the price point. I would skip the extra cost for the butler and I think it’s reasonably priced for what is included. A nice 3+/4-star hotel. If peace and quiet is what you’re looking for, probably not your spot.”
Best honeymoon EVER!! Would 100% recommend.
10/10
Y7261MPjessieg · Couples · 2025-10-31
“We visited for our honeymoon it was amazing. We were here from October 18-22 and it was the first time out of the country for both my husband and I. Our first night we spent at latitudes with Shea where we talked for hours and shared stories this is where we knew this trip would be memorable. Then the other nights we spent with Dane at the piano bar where we met some really cool people and Dane definitely kept the vibe up. Amazing resort we can’t recommend it enough. All the staff from arrival to departure were so kind and helpful. Everywhere we went staff were asking what we needed were so attentive to each guest. The environment is just great, we cannot wait to come back and visit.”
No pants, no problem
10/10
rossdG549NN · Couples · 2025-10-27
“The experience at Sandals in Montego Bay was extraordinary! Customer service was excellent as was the food, drinks, and lodging. My wife and I wanted to eat that esteemed Butch’s Steak house but I was lacking an important requirement to dine there… long pants. One of the resort managers (Christopher) made our reservation as well as brought me a pair of clean pressed slacks so that my wife and I could go. The food was so good, we went the following night again thanks to the pants and reservation from Chris. Could not have been more pleased with our experience there at sandals in Montego Bay.”
Deep Sea Fishing
10/10
kennyn518 · Family · 2025-10-25
“Highly recommend the deep sea fishing trip at Montego Bay. The crew was great. They told us our Blue Marlin was a once in a lifetime catch. Also caught 2 Mahi and a sailfish. Great time was had by all”
Charging us for change of dates due to a Hurricane
2/10
danielleoO8163GX · Couples · 2025-10-23
“I typically love the Sandals and the Beaches resorts. My husband and I had a 4 night weekend planned to celebrate our anniversary (and get our 70 nights) but Tropical Storm Melissa (expected to become a Category 4 Hurricane) had other plans. We called Sandals to reschedule our trip and they gave us a very difficult time, are charging us a change of room fee, and then charging us a higher rate. So it is either travel in a hurricane, pay $800 more to change our dates, or loose all of our money. After this trip, we won’t be using Sandals anymore as there are many more resorts that will treat us better in a hurricane.”
Sandals changes
8/10
patz373 · Family · 2025-10-22
“Would have been a five star but last 24 hrs of stay were terrible. Welcome back dinner for us not very welcoming when in dining room. Left to eat dinner in the pub. When leaving our car service turned into bus service! We had a car 8 days earlier and said policy changed last Year! In my mind this violated contract as booked this 18 months ago!!!!!! This is our 5 th trip and noticed not so good changes. Bathroom fan not working, no piano bar player anymore, no welcome back tee shirts. It's these little things that helped separate sandals from the other all inclusives. Luckily the staff hasn't changed and are wonderful!”
This customer service is the best!
10/10
mschnei2 · Couples · 2025-10-21
“Awesome customer service, beautiful resort. Christopher was awesome - he went above and beyond to source us a pair of pants when we forgot them. (HINT: Bring pants for the steak restaurant!) Thanks again, and respect!”
Wedding Expectations Were High, Reality Left Much to be Desired
4/10
M4204WGpamm · Family · 2025-10-16
“We went to Sandals Montego Bay for a wedding. We stayed in the Royal Carribean Resort since Montego Bay was full. We were told, upon the sale of the Wedding package, that there was an "on demand" shuttle. This could not have been further from the truth. Getting back and forth from the sister resort was very difficult and we ended up paying for taxi's 90% of the time. Taxi's charge for a couple rate, regardless if you are a single traveler.
It was disappointing that shuttle service was not more accessible. This could have been easily remedied, especially with 5 weddings having been scheduled over this weekend.
For the price, the food quality was marginal. It took an inordinate amount of time to get drinks. We were also denied room service because we did not have a "butler" service. Drink service on the beach at both resorts was non-existent. We were forced to hike to a bar to get drinks throughout our stay. We were sold high quality service and charged for this, however, service was lack luster.
The Wedding planner assigned was wonderful. The spa was under construction so hair and makeup were relocated to a standard room. The space in the room was difficult and it was never "cool" in this room. Our planner did accommodate with a fan, which was nice. The DJ for the reception was great and the staff that was assigned for our private bar experiences was wonderful. Photographers and videographers were amazing and so were the pictures, but again, you are paying a premium for these services. Services that you would expect at an all-inclusive were poor, especially for the amount of money you are paying. Bar service in the resort was slow.”
Amazing Experience At Sandals Montgomery Bay
10/10
frankpA2808GH · Family · 2025-10-08
“As always, Sandals is the best! Our Room Service was amazing. Roger, the photographer, was our favorite of anyone in any role. We cannot remember her name, but the young lady at the Aqua Center (paired with Roger) was equally amazing. We went on two snorkeling events, and the “guided tour” of these two people (our first event) was just so much better. If I were to recommend to a friend, I would tell him/her to insist on Roger or wait until he is available.
I’m sorry to say, but I cannot remember my favorite Bar-Tender. She has a hyphenated name ending with “Gay.” I told her (and I meant it) that she was my second most-favorite person in Jamaica. My wife was of course the first. Anyway, she already knew my “go-to” drink and always asked about food and any activity as well. We had the absolute impression that she truly cared.
My favorite entertainer and guest “encourager” was Super Mario. You had several other entertainers but I would say that he was the best.
Different subject: Room/Restaurant/Bar Service. We ordered a simple pot of coffee every morning. Honestly, call - to - delivery was never more than five minutes. We ordered service at other peak times, but never more than a ten-minute delivery. We have not experienced this level of service, all the way around, anywhere else except Sandals. Looking forward to our next visit!”
Never fails to impress
10/10
grc61 · Couples · 2025-10-07
“Have been to this location many times over the last 40 years and service is always first rate. The employee's care and make you feel welcome from the minute you arrive. They deliver on service in general and the Butler service is top notch.”
Paradise with outstanding service!
10/10
timbF8006EY · Couples · 2025-10-06
“Visited Sandals Montego Bay 27th September to 4th October 2025, booked a Club Level, Honeymoon, Ocean View room with Tranquility hot tub, Room 606. The experience & service we received was outstanding, the Staff, Dining experiences & options available were excellent. This was our 3rd Sandals Holiday (other two stays were at Barbados) The management team are always about & visible throughout the day & evening and are always very willing to help with any questions/ queries. There are simply too many names to mention who provided excellent service, The Assistant General Manager, Christopher & his colleague Tudeann were outstanding and couldn’t do enough to help & assist with any queries / requests we had, One of the best Holiday experiences / Service we have ever received, in summary i would definitely recommend Sandals Montego Bay, 5 *****
Tim Blackford.”
Disappointed
6/10
andreajL2791DQ · Couples · 2025-10-05
“So currently staying at Montego Bay. Don’t get me wrong the room we have is lovely with amazing ocean views. Beach is gorgeous too. I do think we should have been advised that the main bar is currently closed and two of the restaurants have moved into the other restaurant areas so basically closed. Yesterday was our anniversary, we got married at sandals. One of the bars was closed at 8pm and also the cricketers pub at 11pm ( should be 2am) So unless we wanted to walk again to other side of resort you couldn’t get a drink.
I am very disappointed with what you get for your money. Think this will be the last time we come to a sandals.”
Martel on the keys and tunes
10/10
T5349TLjamesm · Family · 2025-10-05
“This was the best experience we've ever had Martel oat the piano bar was amazing welcome back we missed you!!!!!!!!!!!!”
Awesome
10/10
w6732022 · Couples · 2025-10-03
“My wife and I went to Sandals Montego Bay Jamaica in September 2025. We have been to both Beaches Resorts in Jamaica and Turks and Cacios 3 times . This is our first time at a Sandals resort. It did not disappoint. We were extremely pleased. We stayed in the Crystal Lagoon Honeymoon Ocean View with the soaking tub. The room had everything we needed. Plenty of room which was nice because I had a medical scooter.
Pros:
The food was awesome. My favorite was the Cricketers Pint and the fish and chips. My wife’s was Butch’s Steak & Seafood.
The beach and ocean were pristine. With my mobility issue the floating rings were helpful. The swim up pool bar was fantastic . The bar staff were attentive and made great drinks.
The games at the beach and pool were fun. Every staff member was friendly and helpful.
Some shout outs:
Nicole: We wanted to go on the glass bottom boat. It wasn’t running at Montego Bay that week. Nicole set up a time for us at The Royal Caribbean. We were shuttled over for the boat ride and then went to the private island. It was awesome. We had the pool bar all the ourselves and ate at the Jerk Shack.
Matthew: He set us up on our first day and answered our questions. Every time he saw us, he made sure we had anything we needed.
Hanolon: He was busy cleaning up the grounds but made time to smile and say hi. He really seemed to enjoy his job.
Tamera: Great service every time with our pizza at Dinos.
Rashid. He always came up to us at Bayside to make sure we were taken care of.
Kayla: She came out from the kitchen to ask about our meal. And to make sure we were enjoying it.
Aswaana: She helped us from the front desk figure out what to do when our return flight was delayed and we had to change our plans.
Scheresa. She was terrific at the swim up bar.
All of the bartenders were great! One even made a special shot for my wife’s birthday.
Oshane: He came in to decorate our room for my wife’s birthday. It was a great presentation with signs, cake and candles. He was determined to make it perfect.
Renee: She set up our trip for next year at Royal Bahamian. She spent a lot of time with us and was extremely nice.
Cons:
We did have the water not working in our room for about an hour. They weren’t able to find out why. Another issue was when I turned on the ceiling fan the automatic light went on in the walk in closet which scared the crap out of me.
More floating rings would help.
I know it’s a problem at most resorts, but something has to be done about saving loungers at the beach and pool. I know the butler service does it a lot. But holding a spot when no one shows up is upsetting. There are 14 loungers at the swim up bar. All were being held. We were there for 2 hours and only two couples showed up. Maybe you can have a time the guests are planning on being there and have a sign reserved at a certain time. Your other guests can then enjoy it until that time. It would benefit everyone.
Overall, our stay was amazing, and recommend Sandals Montego Bay to anyone wanting a fun and relaxing vacation.”
Carlene & Palmer are the best!!
10/10
C7205FBkristenj · Couples · 2025-10-01
“We had the most amazing vacation here! Our butlers Carlene and Palmer made our trip!! They were both so professional, attentive and kind! They go above and beyond to ensure you have a great experience. Carlene is one of the most positive people we have ever met and she was always one step ahead of our needs! She makes you feel so special! Highly recommend this resort and requesting Carlene and Palmer for your butlers!!”
Top tier customer service, entertainment and ambiance!
10/10
negestib2025 · Family · 2025-09-29
“I spent my birthday weekend! It was splendid. The food and customer service stood out for me. Special thanks to Tamara and Danielle for the excellent customer service at the Mariners Beach Grill, Natassia at the Jerk Shack who made me feel at home and Shabue also at the Mariners Beach Grill who made my night.
The entertainment was a blast! In addition, of course the ambiance. Will definitely be revisiting soon. ☺️Thank you Sandals Montego Bay for my awesome mini vacation! ❤️”
Great experience,better people. From the butlers to the food it was amazing. Had the best massages of our life’s. A +
10/10
jeffsD2067MA · Couples · 2025-09-27
“The butlers, Dalton and Cassandra made it all happen, salt of the earth people who genuinely care about you. The food was great, service was even better. Pro tip: get yourself a private tour with a gentleman named Watson. Truly incredible person that has an infectious love for his country. Definitely will be back.”
